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Wiki source code of Grandstream Wave Mobile App

Version 2.36 by Christine Sklareski on 2025/06/05 10:17
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8 Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
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11 [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
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17 {{box title="**Contents**"}}
18 {{toc/}}
19 {{/box}}
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29 = Signing in the the Wave app =
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32 * The Wave app has been pushed out to each district iPhone remotely.
33 * Submit a ticket through [[IncidentIQ>>url:http://support.etownschools.org/]] requesting access to the Wave app.
34 * Tap **Sign in**
35 * Use the credentials provided by Technology Services to login:
36 ** URL
37 ** Username: your phone extension
38 ** Password
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45 [[Wave app sign in screen.>>image:Waveapp-signin.png||alt="Wave app sign in screen." data-xwiki-image-style-border="true" height="184" width="197"]]
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56 = Make and Answer Calls =
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59 * **Make a call**
60 ** Tap Calls in the bottom menu
61 ** Tap the green dial pad button
62 ** Enter the district extension number or an external number including **9**.
63 ** Click on the green call button or the blue video button to initiate the call.
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65 * **Answer a call**
66 ** Incoming calls will ring the device and bring up the answer screen.
67 ** Press the green call or video buttons to answer.
68 ** Switch between calls by tapping the blue call button.
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75 [[Make a call screen>>image:WaveMob-makeCall2.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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77 [[Answer incoming calls and switch between calls.>>image:Wave-IncomingCalls.png||alt="Answer incoming calls and switch between calls." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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88 = During a Call =
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91 * **Call Features**:
92 ** Disable/enable microphone
93 ** Disable/enable video feed
94 ** Hold/unhold a call
95 ** Initiate a conference call
96 ** Transfer a call (blind or attended)
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98 * **Call Flip Function:**
99 ** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
100 *** On the alternate device, tap the green notification and then tap or click **Switch.**
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107 [[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
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109 [[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
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120 = Call History =
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123 * To see the call history of all incoming and outgoing calls:
124 ** Tap **Calls**
125 ** The call history is displayed behind the dial pad
126 ** To hide the dial pad, swipe down on the list of calls
127 ** To initiate a call to a number in the history, tap the the number and two options display:
128 *** Call button dials the number
129 *** Dial pad allows you to then tap the video button for videos calls
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136 [[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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147 = Contacts p 51 =
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149 * **To make calls to EASD contacts**:
150 ** Tap **Contacts** in the bottom menu
151 ** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
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158 [[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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169 = Account Status and Working Status p 59 =
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171 * Tap
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178 [[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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