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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 7.1
edited by Christine Sklareski
on 2025/06/05 11:26
Change comment: There is no comment for this version
To version 2.22
edited by Christine Sklareski
on 2025/06/04 16:18
Change comment: There is no comment for this version

Summary

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5 5  (% class="wikigeneratedid" id="HSection1" %)
6 6  
7 7  
8 -Wave is a mobile app for use by those staff who are issued EASD Apple iOS devices for incoming and outgoing call capability. The mobile app also provides access to district contacts list.
8 +Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
9 9  
10 -{{info}}
11 -Please note: It is recommended that staff continue to use Google Chat and not the Chats feature in the Wave app.
12 -{{/info}}
13 13  
14 -
15 15  [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
16 16  )))
17 17  
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24 24  )))
25 25  )))
26 26  
27 -A subset of screenshots displayed on the Grandstream page are sourced from the [[Grandstream Wave Mobile App User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
28 -
29 29  ----
30 30  
31 31  (% class="row" %)
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42 42  ** URL
43 43  ** Username: your phone extension
44 44  ** Password
45 -
46 -* **To log out of the Wave for Mobile app:**
47 -** Tap the **Chat** icon at the lower left
48 -** Tap the **User icon** at the top left
49 -** Tap **Log out** at the bottom of the menu
50 50  )))
51 51  
52 52  
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99 99  = During a Call =
100 100  
101 101  
102 -* **Call Features**:
91 +* Call Features:
103 103  ** Disable/enable microphone
104 104  ** Disable/enable video feed
105 105  ** Hold/unhold a call
106 106  ** Initiate a conference call
107 107  ** Transfer a call (blind or attended)
108 -
109 -* **Call Flip Function:**
97 +* Call Flip
110 110  ** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
111 111  *** On the alternate device, tap the green notification and then tap or click **Switch.**
112 112  )))
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115 115  
116 116  (% class="col-xs-12 col-sm-4" %)
117 117  (((
118 -[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
106 +[[Make a call from the history screen>>image:WaveMob-Call history.png||alt="Wave Mobile- Make a call from the history screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
119 119  
120 120  [[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
121 121  )))
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128 128  (((
129 129  (% class="col-xs-12 col-sm-8" %)
130 130  (((
131 -= Call History =
119 += Contacts =
132 132  
133 133  
134 -* To see the call history of all incoming and outgoing calls:
135 -** Tap **Calls**
136 -** The call history is displayed behind the dial pad
137 -** To hide the dial pad, swipe down on the list of calls
138 -** To initiate a call to a number in the history, tap the the number and two options display:
139 -*** Call button dials the number
140 -*** Dial pad allows you to then tap the video button for videos calls
122 +* Tap Contacts in the bottom menu
123 +*
141 141  )))
142 142  
143 143  
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144 144  
145 145  (% class="col-xs-12 col-sm-4" %)
146 146  (((
147 -[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
130 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
148 148  )))
149 149  )))
150 150  
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155 155  (((
156 156  (% class="col-xs-12 col-sm-8" %)
157 157  (((
158 -= Find and Save Contacts =
141 += M =
159 159  
160 -* **To make calls to EASD contacts**:
161 -** Tap **Contacts** in the bottom menu
162 -** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
163 -** Tap on the user you'd like to call
164 -** Tap the **Call** button to initiate a call.
165 -
166 -* **To save a contact to Favorites for quick calling:**
167 -** Tap **Contacts** in the bottom menu
168 -** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
169 -** Tap on the user you'd like to call
170 -** Tap the **Star** button in the top right corner to add the contact to Favorites.
171 -** Click the Star button again to remove the contact from favorites.
143 +* Tap
172 172  )))
173 173  
174 174  
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175 175  
176 176  (% class="col-xs-12 col-sm-4" %)
177 177  (((
178 -[[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
150 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
179 179  )))
180 180  )))
181 181  
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186 186  (((
187 187  (% class="col-xs-12 col-sm-8" %)
188 188  (((
189 -= Account Status and Working Status =
161 += M =
190 190  
191 -
192 -Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the** **Settings module.
193 -
194 -* **Account Status**:
195 -** Tap **Chats**
196 -** Tap the **User icon**
197 -** Tap the **Account Status** below the account name and extension
198 -*** **Online**: This is the default setting. New calls will prompt users.
199 -*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
200 -*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
201 -*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
202 -*** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
203 -
204 -* **Working Status:**
205 -** Users can change their** **working status to select one of the following (the working status will be displayed in the contacts book):
206 -*** Meeting in progress
207 -*** On a business trip
208 -*** Working remotely
209 -*** Sick leave
210 -*** On leave
211 -*** None
212 -*** Custom
213 -
214 -
163 +* Tap
215 215  )))
216 216  
217 217  
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218 218  
219 219  (% class="col-xs-12 col-sm-4" %)
220 220  (((
221 -[[Account status menu>>image:Wave-workingstatus.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
222 -
223 -[[Working status menu>>image:Wave-meetingnow.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
170 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
224 224  )))
225 225  )))
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