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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.9
edited by Christine Sklareski
on 2025/06/04 14:37
Change comment: There is no comment for this version
To version 2.27
edited by Christine Sklareski
on 2025/06/04 16:26
Change comment: There is no comment for this version

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30 30  
31 31  
32 32  * The Wave app has been pushed out to each district iPhone remotely.
33 -* Submit a ticket through [[IncidentIQ>>url:http://support.etownschools.org/]] requesting access to the Wave app. Your login credentials will then be shared with you.
33 +* Submit a ticket through [[IncidentIQ>>url:http://support.etownschools.org/]] requesting access to the Wave app.
34 34  * Tap **Sign in**
35 35  * Use the credentials provided by Technology Services to login:
36 36  ** URL
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53 53  (((
54 54  (% class="col-xs-12 col-sm-8" %)
55 55  (((
56 -= Section 3 =
56 += Make and Answer Calls =
57 57  
58 58  
59 -Content 3
59 +* **Make a call**
60 +** Tap Calls in the bottom menu
61 +** Tap the green dial pad button
62 +** Enter the district extension number or an external number including **9**.
63 +** Click on the green call button or the blue video button to initiate the call.
64 +
65 +* **Answer a call**
66 +** Incoming calls will ring the device and bring up the answer screen.
67 +** Press the green call or video buttons to answer.
68 +** Switch between calls by tapping the blue call button.
60 60  )))
61 61  
62 62  
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63 63  
64 64  (% class="col-xs-12 col-sm-4" %)
65 65  (((
66 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
75 +[[Make a call screen>>image:WaveMob-makeCall2.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
76 +
77 +[[Answer incoming calls and switch between calls.>>image:Wave-IncomingCalls.png||alt="Answer incoming calls and switch between calls." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
67 67  )))
68 68  )))
69 69  
70 70  
82 +----
71 71  
84 +(% class="row" %)
85 +(((
86 +(% class="col-xs-12 col-sm-8" %)
87 +(((
88 += During a Call =
72 72  
73 73  
74 -
91 +* **Call Features**:
92 +** Disable/enable microphone
93 +** Disable/enable video feed
94 +** Hold/unhold a call
95 +** Initiate a conference call
96 +** Transfer a call (blind or attended)
97 +
98 +
99 +* **Call Flip Function:**
100 +** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
101 +*** On the alternate device, tap the green notification and then tap or click **Switch.**
102 +)))
103 +
104 +
105 +
106 +(% class="col-xs-12 col-sm-4" %)
107 +(((
108 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
109 +
110 +[[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
111 +)))
112 +)))
113 +
114 +
115 +----
116 +
117 +(% class="row" %)
118 +(((
119 +(% class="col-xs-12 col-sm-8" %)
120 +(((
121 += Call History =
122 +
123 +
124 +* To see the call history, tap **Calls**
125 +* Call history displays all incoming and outgoing calls
126 +* To hide the dial pad, swipe down on the list of calls
127 +* To initiate a call to the number, tap  the Call button
128 +* To initiate a video call, tap the dial pad and then the video button
129 +)))
130 +
131 +
132 +
133 +(% class="col-xs-12 col-sm-4" %)
134 +(((
135 +[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
136 +)))
137 +)))
138 +
139 +
140 +----
141 +
142 +(% class="row" %)
143 +(((
144 +(% class="col-xs-12 col-sm-8" %)
145 +(((
146 += M =
147 +
148 +* Tap
149 +)))
150 +
151 +
152 +
153 +(% class="col-xs-12 col-sm-4" %)
154 +(((
155 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
156 +)))
157 +)))
158 +
159 +
160 +----
161 +
162 +(% class="row" %)
163 +(((
164 +(% class="col-xs-12 col-sm-8" %)
165 +(((
166 += M =
167 +
168 +* Tap
169 +)))
170 +
171 +
172 +
173 +(% class="col-xs-12 col-sm-4" %)
174 +(((
175 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
176 +)))
177 +)))
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