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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.8
edited by Christine Sklareski
on 2025/06/04 14:36
Change comment: There is no comment for this version
To version 2.34
edited by Christine Sklareski
on 2025/06/05 10:09
Change comment: There is no comment for this version

Summary

Details

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30 30  
31 31  
32 32  * The Wave app has been pushed out to each district iPhone remotely.
33 +* Submit a ticket through [[IncidentIQ>>url:http://support.etownschools.org/]] requesting access to the Wave app.
33 33  * Tap **Sign in**
34 34  * Use the credentials provided by Technology Services to login:
35 35  ** URL
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52 52  (((
53 53  (% class="col-xs-12 col-sm-8" %)
54 54  (((
55 -= Section 3 =
56 += Make and Answer Calls =
56 56  
57 57  
58 -Content 3
59 +* **Make a call**
60 +** Tap Calls in the bottom menu
61 +** Tap the green dial pad button
62 +** Enter the district extension number or an external number including **9**.
63 +** Click on the green call button or the blue video button to initiate the call.
64 +
65 +* **Answer a call**
66 +** Incoming calls will ring the device and bring up the answer screen.
67 +** Press the green call or video buttons to answer.
68 +** Switch between calls by tapping the blue call button.
59 59  )))
60 60  
61 61  
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62 62  
63 63  (% class="col-xs-12 col-sm-4" %)
64 64  (((
65 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
75 +[[Make a call screen>>image:WaveMob-makeCall2.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
76 +
77 +[[Answer incoming calls and switch between calls.>>image:Wave-IncomingCalls.png||alt="Answer incoming calls and switch between calls." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
66 66  )))
67 67  )))
68 68  
69 69  
82 +----
70 70  
84 +(% class="row" %)
85 +(((
86 +(% class="col-xs-12 col-sm-8" %)
87 +(((
88 += During a Call =
71 71  
72 72  
73 -
91 +* **Call Features**:
92 +** Disable/enable microphone
93 +** Disable/enable video feed
94 +** Hold/unhold a call
95 +** Initiate a conference call
96 +** Transfer a call (blind or attended)
97 +
98 +* **Call Flip Function:**
99 +** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
100 +*** On the alternate device, tap the green notification and then tap or click **Switch.**
101 +)))
102 +
103 +
104 +
105 +(% class="col-xs-12 col-sm-4" %)
106 +(((
107 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
108 +
109 +[[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
110 +)))
111 +)))
112 +
113 +
114 +----
115 +
116 +(% class="row" %)
117 +(((
118 +(% class="col-xs-12 col-sm-8" %)
119 +(((
120 += Call History =
121 +
122 +
123 +* To see the call history of all incoming and outgoing calls:
124 +** Tap **Calls**
125 +** The call history is displayed behind the dial pad
126 +** To hide the dial pad, swipe down on the list of calls
127 +** To initiate a call to a number in the history, tap the the number and two options display:
128 +*** Call button dials the number
129 +*** Dial pad allows you to then tap the video button for videos calls
130 +)))
131 +
132 +
133 +
134 +(% class="col-xs-12 col-sm-4" %)
135 +(((
136 +[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
137 +)))
138 +)))
139 +
140 +
141 +----
142 +
143 +(% class="row" %)
144 +(((
145 +(% class="col-xs-12 col-sm-8" %)
146 +(((
147 += Contacts p 51 =
148 +
149 +* Tap - [[https:~~/~~/www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf>>https://www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf]]
150 +)))
151 +
152 +
153 +
154 +(% class="col-xs-12 col-sm-4" %)
155 +(((
156 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
157 +)))
158 +)))
159 +
160 +
161 +----
162 +
163 +(% class="row" %)
164 +(((
165 +(% class="col-xs-12 col-sm-8" %)
166 +(((
167 += Account Status and Working Status p 59 =
168 +
169 +* Tap
170 +)))
171 +
172 +
173 +
174 +(% class="col-xs-12 col-sm-4" %)
175 +(((
176 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
177 +)))
178 +)))
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