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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.47
edited by Christine Sklareski
on 2025/06/05 10:49
Change comment: There is no comment for this version
To version 9.4
edited by Christine Sklareski
on 2025/06/12 10:43
Change comment: There is no comment for this version

Summary

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1 -Sandbox.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
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5 5  (% class="wikigeneratedid" id="HSection1" %)
6 6  
7 7  
8 -Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
8 +Wave is a mobile app for use by those staff who are issued EASD Apple iOS devices for incoming and outgoing call capability. The mobile app also provides access to district contacts list.
9 9  
10 +{{info}}
11 +Please note: It is recommended that staff continue to use Google Chat and not the Chats module in the Wave app.
12 +{{/info}}
10 10  
14 +
11 11  [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
12 12  )))
13 13  
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20 20  )))
21 21  )))
22 22  
27 +A subset of screenshots displayed on the Grandstream page are sourced from the [[Grandstream Wave Mobile App User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
28 +
23 23  ----
24 24  
25 25  (% class="row" %)
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37 37  ** Username: your phone extension
38 38  ** Password
39 39  
40 -
41 41  * **To log out of the Wave for Mobile app:**
42 42  ** Tap the **Chat** icon at the lower left
43 43  ** Tap the **User icon** at the top left
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123 123  (((
124 124  (% class="col-xs-12 col-sm-8" %)
125 125  (((
126 -= Call History =
131 += Recent Call History =
127 127  
128 128  
129 129  * To see the call history of all incoming and outgoing calls:
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133 133  ** To initiate a call to a number in the history, tap the the number and two options display:
134 134  *** Call button dials the number
135 135  *** Dial pad allows you to then tap the video button for videos calls
141 +
142 +
143 += Voicemails =
144 +
145 +* **To view voicemails**:
146 +** Tap **Calls**
147 +** Tap **Voicemail**
148 +** Tap** Play** to listen to the voicemail
149 +** To return the call, tap the **Video** or **Audio** callback buttons
136 136  )))
137 137  
138 138  
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158 158  ** Tap on the user you'd like to call
159 159  ** Tap the **Call** button to initiate a call.
160 160  
161 -
162 162  * **To save a contact to Favorites for quick calling:**
163 163  ** Tap **Contacts** in the bottom menu
164 164  ** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
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182 182  (((
183 183  (% class="col-xs-12 col-sm-8" %)
184 184  (((
185 -= Account Info and Status p 59 =
198 += Account Status and Working Status =
186 186  
187 -* Tap
200 +
201 +Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the** **Settings module.
202 +
203 +* **Account Status**:
204 +** Tap **Chats**
205 +** Tap the **User icon**
206 +** Tap the **Account Status** below the account name and extension
207 +*** **Online**: This is the default setting. New calls will prompt users.
208 +*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
209 +*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
210 +*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
211 +*** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
212 +
213 +* **Working Status:**
214 +** Users can change their** **working status to select one of the following (the working status will be displayed in the contacts book):
215 +*** Meeting in progress
216 +*** On a business trip
217 +*** Working remotely
218 +*** Sick leave
219 +*** On leave
220 +*** None
221 +*** Custom
222 +
223 +
188 188  )))
189 189  
190 190  
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191 191  
192 192  (% class="col-xs-12 col-sm-4" %)
193 193  (((
194 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
230 +[[Account status menu>>image:Wave-workingstatus.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
231 +
232 +[[Working status menu>>image:Wave-meetingnow.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
195 195  )))
196 196  )))
Wave-meetingnow.png
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