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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.45
edited by Christine Sklareski
on 2025/06/05 10:45
Change comment: There is no comment for this version
To version 9.3
edited by Christine Sklareski
on 2025/06/12 10:42
Change comment: There is no comment for this version

Summary

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1 -Sandbox.WebHome
1 +Main.DevicesHardware.GrandStream Phones.WebHome
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5 5  (% class="wikigeneratedid" id="HSection1" %)
6 6  
7 7  
8 -Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
8 +Wave is a mobile app for use by those staff who are issued EASD Apple iOS devices for incoming and outgoing call capability. The mobile app also provides access to district contacts list.
9 9  
10 +{{info}}
11 +Please note: It is recommended that staff continue to use Google Chat and not the Chats module in the Wave app.
12 +{{/info}}
10 10  
14 +
11 11  [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
12 12  )))
13 13  
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20 20  )))
21 21  )))
22 22  
27 +A subset of screenshots displayed on the Grandstream page are sourced from the [[Grandstream Wave Mobile App User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
28 +
23 23  ----
24 24  
25 25  (% class="row" %)
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36 36  ** URL
37 37  ** Username: your phone extension
38 38  ** Password
45 +
46 +* **To log out of the Wave for Mobile app:**
47 +** Tap the **Chat** icon at the lower left
48 +** Tap the **User icon** at the top left
49 +** Tap **Log out** at the bottom of the menu
39 39  )))
40 40  
41 41  
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117 117  (((
118 118  (% class="col-xs-12 col-sm-8" %)
119 119  (((
120 -= Call History =
131 += Recent Calls =
121 121  
122 122  
123 123  * To see the call history of all incoming and outgoing calls:
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127 127  ** To initiate a call to a number in the history, tap the the number and two options display:
128 128  *** Call button dials the number
129 129  *** Dial pad allows you to then tap the video button for videos calls
141 +
142 +
143 += Voicemails =
144 +
145 +* **To view voicemails**:
146 +** Tap **Calls**
147 +** Tap **Voicemail**
148 +** Tap** Play** to listen to the voicemail
149 +** To return the call, tap the **Video** or **Audio** callback buttons
130 130  )))
131 131  
132 132  
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152 152  ** Tap on the user you'd like to call
153 153  ** Tap the **Call** button to initiate a call.
154 154  
155 -
156 156  * **To save a contact to Favorites for quick calling:**
157 157  ** Tap **Contacts** in the bottom menu
158 158  ** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
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176 176  (((
177 177  (% class="col-xs-12 col-sm-8" %)
178 178  (((
179 -= Account Info and Status p 59 =
198 += Account Status and Working Status =
180 180  
181 -* Tap
200 +
201 +Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the** **Settings module.
202 +
203 +* **Account Status**:
204 +** Tap **Chats**
205 +** Tap the **User icon**
206 +** Tap the **Account Status** below the account name and extension
207 +*** **Online**: This is the default setting. New calls will prompt users.
208 +*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
209 +*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
210 +*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
211 +*** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
212 +
213 +* **Working Status:**
214 +** Users can change their** **working status to select one of the following (the working status will be displayed in the contacts book):
215 +*** Meeting in progress
216 +*** On a business trip
217 +*** Working remotely
218 +*** Sick leave
219 +*** On leave
220 +*** None
221 +*** Custom
222 +
223 +
182 182  )))
183 183  
184 184  
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185 185  
186 186  (% class="col-xs-12 col-sm-4" %)
187 187  (((
188 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
230 +[[Account status menu>>image:Wave-workingstatus.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
231 +
232 +[[Working status menu>>image:Wave-meetingnow.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
189 189  )))
190 190  )))
Wave-meetingnow.png
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