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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.4
edited by Christine Sklareski
on 2025/06/04 14:25
Change comment: There is no comment for this version
To version 2.25
edited by Christine Sklareski
on 2025/06/04 16:21
Change comment: There is no comment for this version

Summary

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6 6  
7 7  
8 8  Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
9 +
10 +
11 +[[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
9 9  )))
10 10  
11 11  
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23 23  (((
24 24  (% class="col-xs-12 col-sm-8" %)
25 25  (((
26 -= Section 2 =
29 += Signing in the the Wave app =
27 27  
28 28  
29 -Content 2
32 +* The Wave app has been pushed out to each district iPhone remotely.
33 +* Submit a ticket through [[IncidentIQ>>url:http://support.etownschools.org/]] requesting access to the Wave app.
34 +* Tap **Sign in**
35 +* Use the credentials provided by Technology Services to login:
36 +** URL
37 +** Username: your phone extension
38 +** Password
30 30  )))
31 31  
32 32  
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33 33  
34 34  (% class="col-xs-12 col-sm-4" %)
35 35  (((
36 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
45 +[[Wave app sign in screen.>>image:Waveapp-signin.png||alt="Wave app sign in screen." data-xwiki-image-style-border="true" height="184" width="197"]]
37 37  )))
38 38  )))
39 39  
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44 44  (((
45 45  (% class="col-xs-12 col-sm-8" %)
46 46  (((
47 -= Section 3 =
56 += Make and Answer Calls =
48 48  
49 49  
50 -Content 3
59 +* **Make a call**
60 +** Tap Calls in the bottom menu
61 +** Tap the green dial pad button
62 +** Enter the district extension number or an external number including **9**.
63 +** Click on the green call button or the blue video button to initiate the call.
64 +
65 +* **Answer a call**
66 +** Incoming calls will ring the device and bring up the answer screen.
67 +** Press the green call or video buttons to answer.
68 +** Switch between calls by tapping the blue call button.
51 51  )))
52 52  
53 53  
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54 54  
55 55  (% class="col-xs-12 col-sm-4" %)
56 56  (((
57 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
75 +[[Make a call screen>>image:WaveMob-makeCall2.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
76 +
77 +[[Answer incoming calls and switch between calls.>>image:Wave-IncomingCalls.png||alt="Answer incoming calls and switch between calls." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
58 58  )))
59 59  )))
60 60  
61 61  
82 +----
62 62  
84 +(% class="row" %)
85 +(((
86 +(% class="col-xs-12 col-sm-8" %)
87 +(((
88 += During a Call =
63 63  
64 64  
65 -
91 +* **Call Features**:
92 +** Disable/enable microphone
93 +** Disable/enable video feed
94 +** Hold/unhold a call
95 +** Initiate a conference call
96 +** Transfer a call (blind or attended)
97 +
98 +
99 +* **Call Flip Function:**
100 +** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
101 +*** On the alternate device, tap the green notification and then tap or click **Switch.**
102 +)))
103 +
104 +
105 +
106 +(% class="col-xs-12 col-sm-4" %)
107 +(((
108 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
109 +
110 +[[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
111 +)))
112 +)))
113 +
114 +
115 +----
116 +
117 +(% class="row" %)
118 +(((
119 +(% class="col-xs-12 col-sm-8" %)
120 +(((
121 += Call History =
122 +
123 +
124 +* Tap Contacts in the bottom menu
125 +*
126 +)))
127 +
128 +
129 +
130 +(% class="col-xs-12 col-sm-4" %)
131 +(((
132 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
133 +)))
134 +)))
135 +
136 +
137 +----
138 +
139 +(% class="row" %)
140 +(((
141 +(% class="col-xs-12 col-sm-8" %)
142 +(((
143 += M =
144 +
145 +* Tap
146 +)))
147 +
148 +
149 +
150 +(% class="col-xs-12 col-sm-4" %)
151 +(((
152 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
153 +)))
154 +)))
155 +
156 +
157 +----
158 +
159 +(% class="row" %)
160 +(((
161 +(% class="col-xs-12 col-sm-8" %)
162 +(((
163 += M =
164 +
165 +* Tap
166 +)))
167 +
168 +
169 +
170 +(% class="col-xs-12 col-sm-4" %)
171 +(((
172 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
173 +)))
174 +)))
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