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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.36
edited by Christine Sklareski
on 2025/06/05 10:17
Change comment: There is no comment for this version
To version 2.12
edited by Christine Sklareski
on 2025/06/04 15:47
Change comment: There is no comment for this version

Summary

Details

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Content
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53 53  (((
54 54  (% class="col-xs-12 col-sm-8" %)
55 55  (((
56 -= Make and Answer Calls =
56 += Making a Call =
57 57  
58 58  
59 -* **Make a call**
60 -** Tap Calls in the bottom menu
61 -** Tap the green dial pad button
62 -** Enter the district extension number or an external number including **9**.
63 -** Click on the green call button or the blue video button to initiate the call.
64 -
65 -* **Answer a call**
66 -** Incoming calls will ring the device and bring up the answer screen.
67 -** Press the green call or video buttons to answer.
68 -** Switch between calls by tapping the blue call button.
59 +* Tap Calls in the bottom menu
60 +* Tap the green dial pad button
61 +* Enter the district extension number or an external number including **9**.
62 +* Click on the green call button or the blue video button to initiate the call.
69 69  )))
70 70  
71 71  
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72 72  
73 73  (% class="col-xs-12 col-sm-4" %)
74 74  (((
75 -[[Make a call screen>>image:WaveMob-makeCall2.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
76 -
77 -[[Answer incoming calls and switch between calls.>>image:Wave-IncomingCalls.png||alt="Answer incoming calls and switch between calls." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
78 -)))
79 -)))
80 -
81 -
82 -----
83 -
84 -(% class="row" %)
85 -(((
86 -(% class="col-xs-12 col-sm-8" %)
87 -(((
88 -= During a Call =
89 -
90 -
91 -* **Call Features**:
92 -** Disable/enable microphone
93 -** Disable/enable video feed
94 -** Hold/unhold a call
95 -** Initiate a conference call
96 -** Transfer a call (blind or attended)
97 -
98 -* **Call Flip Function:**
99 -** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
100 -*** On the alternate device, tap the green notification and then tap or click **Switch.**
101 -)))
102 -
103 -
104 -
105 -(% class="col-xs-12 col-sm-4" %)
106 -(((
107 -[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
108 -
109 -[[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
110 -)))
111 -)))
112 -
113 -
114 -----
115 -
116 -(% class="row" %)
117 -(((
118 -(% class="col-xs-12 col-sm-8" %)
119 -(((
120 -= Call History =
121 -
122 -
123 -* To see the call history of all incoming and outgoing calls:
124 -** Tap **Calls**
125 -** The call history is displayed behind the dial pad
126 -** To hide the dial pad, swipe down on the list of calls
127 -** To initiate a call to a number in the history, tap the the number and two options display:
128 -*** Call button dials the number
129 -*** Dial pad allows you to then tap the video button for videos calls
130 -)))
131 -
132 -
133 -
134 -(% class="col-xs-12 col-sm-4" %)
135 -(((
136 -[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
137 -)))
138 -)))
139 -
140 -
141 -----
142 -
143 -(% class="row" %)
144 -(((
145 -(% class="col-xs-12 col-sm-8" %)
146 -(((
147 -= Contacts p 51 =
148 -
149 -* **To make calls to EASD contacts**:
150 -** Tap **Contacts** in the bottom menu
151 -** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
152 -)))
153 -
154 -
155 -
156 -(% class="col-xs-12 col-sm-4" %)
157 -(((
158 158  [[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
159 159  )))
160 160  )))
161 161  
162 162  
163 -----
164 164  
165 -(% class="row" %)
166 -(((
167 -(% class="col-xs-12 col-sm-8" %)
168 -(((
169 -= Account Status and Working Status p 59 =
170 170  
171 -* Tap
172 -)))
173 173  
174 -
175 -
176 -(% class="col-xs-12 col-sm-4" %)
177 -(((
178 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
179 -)))
180 -)))
77 +
WAve-switch3 copy.jpg
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