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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.3
edited by Christine Sklareski
on 2025/06/04 14:25
Change comment: There is no comment for this version
To version 2.29
edited by Christine Sklareski
on 2025/06/04 16:30
Change comment: There is no comment for this version

Summary

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6 6  
7 7  
8 8  Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
9 -)))
10 10  
11 11  
11 +[[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
12 +)))
12 12  
14 +
13 13  (% class="col-xs-12 col-sm-4" %)
14 14  (((
15 15  {{box title="**Contents**"}}
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24 24  (((
25 25  (% class="col-xs-12 col-sm-8" %)
26 26  (((
27 -= Section 2 =
29 += Signing in the the Wave app =
28 28  
29 29  
30 -Content 2
32 +* The Wave app has been pushed out to each district iPhone remotely.
33 +* Submit a ticket through [[IncidentIQ>>url:http://support.etownschools.org/]] requesting access to the Wave app.
34 +* Tap **Sign in**
35 +* Use the credentials provided by Technology Services to login:
36 +** URL
37 +** Username: your phone extension
38 +** Password
31 31  )))
32 32  
33 33  
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34 34  
35 35  (% class="col-xs-12 col-sm-4" %)
36 36  (((
37 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
45 +[[Wave app sign in screen.>>image:Waveapp-signin.png||alt="Wave app sign in screen." data-xwiki-image-style-border="true" height="184" width="197"]]
38 38  )))
39 39  )))
40 40  
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45 45  (((
46 46  (% class="col-xs-12 col-sm-8" %)
47 47  (((
48 -= Section 3 =
56 += Make and Answer Calls =
49 49  
50 50  
51 -Content 3
59 +* **Make a call**
60 +** Tap Calls in the bottom menu
61 +** Tap the green dial pad button
62 +** Enter the district extension number or an external number including **9**.
63 +** Click on the green call button or the blue video button to initiate the call.
64 +
65 +* **Answer a call**
66 +** Incoming calls will ring the device and bring up the answer screen.
67 +** Press the green call or video buttons to answer.
68 +** Switch between calls by tapping the blue call button.
52 52  )))
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54 54  
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55 55  
56 56  (% class="col-xs-12 col-sm-4" %)
57 57  (((
58 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
75 +[[Make a call screen>>image:WaveMob-makeCall2.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
76 +
77 +[[Answer incoming calls and switch between calls.>>image:Wave-IncomingCalls.png||alt="Answer incoming calls and switch between calls." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
59 59  )))
60 60  )))
61 61  
62 62  
82 +----
63 63  
84 +(% class="row" %)
85 +(((
86 +(% class="col-xs-12 col-sm-8" %)
87 +(((
88 += During a Call =
64 64  
65 65  
66 -
91 +* **Call Features**:
92 +** Disable/enable microphone
93 +** Disable/enable video feed
94 +** Hold/unhold a call
95 +** Initiate a conference call
96 +** Transfer a call (blind or attended)
97 +
98 +
99 +* **Call Flip Function:**
100 +** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
101 +*** On the alternate device, tap the green notification and then tap or click **Switch.**
102 +)))
103 +
104 +
105 +
106 +(% class="col-xs-12 col-sm-4" %)
107 +(((
108 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
109 +
110 +[[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
111 +)))
112 +)))
113 +
114 +
115 +----
116 +
117 +(% class="row" %)
118 +(((
119 +(% class="col-xs-12 col-sm-8" %)
120 +(((
121 += Call History =
122 +
123 +
124 +* To see the call history of all incoming and outgoing calls:
125 +** Tap **Calls**
126 +** The call history is displayed behind the dial pad
127 +** To hide the dial pad, swipe down on the list of calls
128 +** To initiate a call to a number in the history, tap the the number and two options display:
129 +*** Call button dials the number
130 +*** Dial pad allows you to then tap the video button for videos calls
131 +)))
132 +
133 +
134 +
135 +(% class="col-xs-12 col-sm-4" %)
136 +(((
137 +[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
138 +)))
139 +)))
140 +
141 +
142 +----
143 +
144 +(% class="row" %)
145 +(((
146 +(% class="col-xs-12 col-sm-8" %)
147 +(((
148 += Contacts =
149 +
150 +* Tap
151 +)))
152 +
153 +
154 +
155 +(% class="col-xs-12 col-sm-4" %)
156 +(((
157 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
158 +)))
159 +)))
160 +
161 +
162 +----
163 +
164 +(% class="row" %)
165 +(((
166 +(% class="col-xs-12 col-sm-8" %)
167 +(((
168 += M =
169 +
170 +* Tap
171 +)))
172 +
173 +
174 +
175 +(% class="col-xs-12 col-sm-4" %)
176 +(((
177 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
178 +)))
179 +)))
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