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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.23
edited by Christine Sklareski
on 2025/06/04 16:18
Change comment: There is no comment for this version
To version 3.2
edited by Christine Sklareski
on 2025/06/05 11:05
Change comment: There is no comment for this version

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... ... @@ -36,6 +36,11 @@
36 36  ** URL
37 37  ** Username: your phone extension
38 38  ** Password
39 +
40 +* **To log out of the Wave for Mobile app:**
41 +** Tap the **Chat** icon at the lower left
42 +** Tap the **User icon** at the top left
43 +** Tap **Log out** at the bottom of the menu
39 39  )))
40 40  
41 41  
... ... @@ -95,7 +95,6 @@
95 95  ** Initiate a conference call
96 96  ** Transfer a call (blind or attended)
97 97  
98 -
99 99  * **Call Flip Function:**
100 100  ** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
101 101  *** On the alternate device, tap the green notification and then tap or click **Switch.**
... ... @@ -105,7 +105,7 @@
105 105  
106 106  (% class="col-xs-12 col-sm-4" %)
107 107  (((
108 -[[Make a call from the history screen>>image:WaveMob-Call history.png||alt="Wave Mobile- Make a call from the history screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
112 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
109 109  
110 110  [[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
111 111  )))
... ... @@ -118,11 +118,16 @@
118 118  (((
119 119  (% class="col-xs-12 col-sm-8" %)
120 120  (((
121 -= Contacts =
125 += Call History =
122 122  
123 123  
124 -* Tap Contacts in the bottom menu
125 -*
128 +* To see the call history of all incoming and outgoing calls:
129 +** Tap **Calls**
130 +** The call history is displayed behind the dial pad
131 +** To hide the dial pad, swipe down on the list of calls
132 +** To initiate a call to a number in the history, tap the the number and two options display:
133 +*** Call button dials the number
134 +*** Dial pad allows you to then tap the video button for videos calls
126 126  )))
127 127  
128 128  
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129 129  
130 130  (% class="col-xs-12 col-sm-4" %)
131 131  (((
132 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
141 +[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
133 133  )))
134 134  )))
135 135  
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140 140  (((
141 141  (% class="col-xs-12 col-sm-8" %)
142 142  (((
143 -= M =
152 += Find and Save Contacts =
144 144  
145 -* Tap
154 +* **To make calls to EASD contacts**:
155 +** Tap **Contacts** in the bottom menu
156 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
157 +** Tap on the user you'd like to call
158 +** Tap the **Call** button to initiate a call.
159 +
160 +* **To save a contact to Favorites for quick calling:**
161 +** Tap **Contacts** in the bottom menu
162 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
163 +** Tap on the user you'd like to call
164 +** Tap the **Star** button in the top right corner to add the contact to Favorites.
165 +** Click the Star button again to remove the contact from favorites.
146 146  )))
147 147  
148 148  
... ... @@ -149,7 +149,7 @@
149 149  
150 150  (% class="col-xs-12 col-sm-4" %)
151 151  (((
152 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
172 +[[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
153 153  )))
154 154  )))
155 155  
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160 160  (((
161 161  (% class="col-xs-12 col-sm-8" %)
162 162  (((
163 -= M =
183 += Account Status and Working Status =
164 164  
165 -* Tap
185 +
186 +Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the contacts module.
187 +
188 +* Account Status:
189 +** Tap **Chats**
190 +** Tap the **User icon**
191 +** Tap the **Account Status** below the account name and extension
192 +*** **Online**: This is the default setting. New calls will prompt users.
193 +*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
194 +*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
195 +*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
166 166  )))
167 167  
168 168  
Wave-ContactsScreen.png
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