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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.22
edited by Christine Sklareski
on 2025/06/04 16:18
Change comment: There is no comment for this version
To version 3.4
edited by Christine Sklareski
on 2025/06/05 11:07
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -36,6 +36,11 @@
36 36  ** URL
37 37  ** Username: your phone extension
38 38  ** Password
39 +
40 +* **To log out of the Wave for Mobile app:**
41 +** Tap the **Chat** icon at the lower left
42 +** Tap the **User icon** at the top left
43 +** Tap **Log out** at the bottom of the menu
39 39  )))
40 40  
41 41  
... ... @@ -88,13 +88,14 @@
88 88  = During a Call =
89 89  
90 90  
91 -* Call Features:
96 +* **Call Features**:
92 92  ** Disable/enable microphone
93 93  ** Disable/enable video feed
94 94  ** Hold/unhold a call
95 95  ** Initiate a conference call
96 96  ** Transfer a call (blind or attended)
97 -* Call Flip
102 +
103 +* **Call Flip Function:**
98 98  ** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
99 99  *** On the alternate device, tap the green notification and then tap or click **Switch.**
100 100  )))
... ... @@ -103,7 +103,7 @@
103 103  
104 104  (% class="col-xs-12 col-sm-4" %)
105 105  (((
106 -[[Make a call from the history screen>>image:WaveMob-Call history.png||alt="Wave Mobile- Make a call from the history screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
112 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
107 107  
108 108  [[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
109 109  )))
... ... @@ -116,11 +116,16 @@
116 116  (((
117 117  (% class="col-xs-12 col-sm-8" %)
118 118  (((
119 -= Contacts =
125 += Call History =
120 120  
121 121  
122 -* Tap Contacts in the bottom menu
123 -*
128 +* To see the call history of all incoming and outgoing calls:
129 +** Tap **Calls**
130 +** The call history is displayed behind the dial pad
131 +** To hide the dial pad, swipe down on the list of calls
132 +** To initiate a call to a number in the history, tap the the number and two options display:
133 +*** Call button dials the number
134 +*** Dial pad allows you to then tap the video button for videos calls
124 124  )))
125 125  
126 126  
... ... @@ -127,7 +127,7 @@
127 127  
128 128  (% class="col-xs-12 col-sm-4" %)
129 129  (((
130 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
141 +[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
131 131  )))
132 132  )))
133 133  
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138 138  (((
139 139  (% class="col-xs-12 col-sm-8" %)
140 140  (((
141 -= M =
152 += Find and Save Contacts =
142 142  
143 -* Tap
154 +* **To make calls to EASD contacts**:
155 +** Tap **Contacts** in the bottom menu
156 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
157 +** Tap on the user you'd like to call
158 +** Tap the **Call** button to initiate a call.
159 +
160 +* **To save a contact to Favorites for quick calling:**
161 +** Tap **Contacts** in the bottom menu
162 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
163 +** Tap on the user you'd like to call
164 +** Tap the **Star** button in the top right corner to add the contact to Favorites.
165 +** Click the Star button again to remove the contact from favorites.
144 144  )))
145 145  
146 146  
... ... @@ -147,7 +147,7 @@
147 147  
148 148  (% class="col-xs-12 col-sm-4" %)
149 149  (((
150 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
172 +[[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
151 151  )))
152 152  )))
153 153  
... ... @@ -158,9 +158,20 @@
158 158  (((
159 159  (% class="col-xs-12 col-sm-8" %)
160 160  (((
161 -= M =
183 += Account Status and Working Status =
162 162  
163 -* Tap
185 +
186 +Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the contacts module.
187 +
188 +* Account Status:
189 +** Tap **Chats**
190 +** Tap the **User icon**
191 +** Tap the **Account Status** below the account name and extension
192 +*** **Online**: This is the default setting. New calls will prompt users.
193 +*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
194 +*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
195 +*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
196 +*** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
164 164  )))
165 165  
166 166  
Wave-ContactsScreen.png
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