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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.21
edited by Christine Sklareski
on 2025/06/04 16:06
Change comment: There is no comment for this version
To version 3.3
edited by Christine Sklareski
on 2025/06/05 11:07
Change comment: There is no comment for this version

Summary

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Content
... ... @@ -36,6 +36,11 @@
36 36  ** URL
37 37  ** Username: your phone extension
38 38  ** Password
39 +
40 +* **To log out of the Wave for Mobile app:**
41 +** Tap the **Chat** icon at the lower left
42 +** Tap the **User icon** at the top left
43 +** Tap **Log out** at the bottom of the menu
39 39  )))
40 40  
41 41  
... ... @@ -62,7 +62,6 @@
62 62  ** Enter the district extension number or an external number including **9**.
63 63  ** Click on the green call button or the blue video button to initiate the call.
64 64  
65 -
66 66  * **Answer a call**
67 67  ** Incoming calls will ring the device and bring up the answer screen.
68 68  ** Press the green call or video buttons to answer.
... ... @@ -89,10 +89,16 @@
89 89  = During a Call =
90 90  
91 91  
92 -* Tap Calls in the bottom menu
93 -* Tap the green dial pad button
94 -* Enter the district extension number or an external number including **9**.
95 -* Click on the green call button or the blue video button to initiate the call.
96 +* **Call Features**:
97 +** Disable/enable microphone
98 +** Disable/enable video feed
99 +** Hold/unhold a call
100 +** Initiate a conference call
101 +** Transfer a call (blind or attended)
102 +
103 +* **Call Flip Function:**
104 +** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
105 +*** On the alternate device, tap the green notification and then tap or click **Switch.**
96 96  )))
97 97  
98 98  
... ... @@ -99,7 +99,9 @@
99 99  
100 100  (% class="col-xs-12 col-sm-4" %)
101 101  (((
102 -[[Make a call from the history screen>>image:WaveMob-Call history.png||alt="Wave Mobile- Make a call from the history screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
112 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
113 +
114 +[[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
103 103  )))
104 104  )))
105 105  
... ... @@ -110,11 +110,16 @@
110 110  (((
111 111  (% class="col-xs-12 col-sm-8" %)
112 112  (((
113 -= Contacts =
125 += Call History =
114 114  
115 115  
116 -* Tap Contacts in the bottom menu
117 -*
128 +* To see the call history of all incoming and outgoing calls:
129 +** Tap **Calls**
130 +** The call history is displayed behind the dial pad
131 +** To hide the dial pad, swipe down on the list of calls
132 +** To initiate a call to a number in the history, tap the the number and two options display:
133 +*** Call button dials the number
134 +*** Dial pad allows you to then tap the video button for videos calls
118 118  )))
119 119  
120 120  
... ... @@ -121,7 +121,7 @@
121 121  
122 122  (% class="col-xs-12 col-sm-4" %)
123 123  (((
124 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
141 +[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
125 125  )))
126 126  )))
127 127  
... ... @@ -132,9 +132,20 @@
132 132  (((
133 133  (% class="col-xs-12 col-sm-8" %)
134 134  (((
135 -= M =
152 += Find and Save Contacts =
136 136  
137 -* Tap
154 +* **To make calls to EASD contacts**:
155 +** Tap **Contacts** in the bottom menu
156 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
157 +** Tap on the user you'd like to call
158 +** Tap the **Call** button to initiate a call.
159 +
160 +* **To save a contact to Favorites for quick calling:**
161 +** Tap **Contacts** in the bottom menu
162 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
163 +** Tap on the user you'd like to call
164 +** Tap the **Star** button in the top right corner to add the contact to Favorites.
165 +** Click the Star button again to remove the contact from favorites.
138 138  )))
139 139  
140 140  
... ... @@ -141,7 +141,7 @@
141 141  
142 142  (% class="col-xs-12 col-sm-4" %)
143 143  (((
144 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
172 +[[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
145 145  )))
146 146  )))
147 147  
... ... @@ -152,9 +152,20 @@
152 152  (((
153 153  (% class="col-xs-12 col-sm-8" %)
154 154  (((
155 -= M =
183 += Account Status and Working Status =
156 156  
157 -* Tap
185 +
186 +Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the contacts module.
187 +
188 +* Account Status:
189 +** Tap **Chats**
190 +** Tap the **User icon**
191 +** Tap the **Account Status** below the account name and extension
192 +*** **Online**: This is the default setting. New calls will prompt users.
193 +*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
194 +*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
195 +*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
196 +*** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
158 158  )))
159 159  
160 160  
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