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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.19
edited by Christine Sklareski
on 2025/06/04 16:04
Change comment: There is no comment for this version
To version 3.1
edited by Christine Sklareski
on 2025/06/05 10:49
Change comment: There is no comment for this version

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Content
... ... @@ -36,6 +36,12 @@
36 36  ** URL
37 37  ** Username: your phone extension
38 38  ** Password
39 +
40 +
41 +* **To log out of the Wave for Mobile app:**
42 +** Tap the **Chat** icon at the lower left
43 +** Tap the **User icon** at the top left
44 +** Tap **Log out** at the bottom of the menu
39 39  )))
40 40  
41 41  
... ... @@ -62,9 +62,10 @@
62 62  ** Enter the district extension number or an external number including **9**.
63 63  ** Click on the green call button or the blue video button to initiate the call.
64 64  
65 -
66 66  * **Answer a call**
67 -**
72 +** Incoming calls will ring the device and bring up the answer screen.
73 +** Press the green call or video buttons to answer.
74 +** Switch between calls by tapping the blue call button.
68 68  )))
69 69  
70 70  
... ... @@ -84,13 +84,19 @@
84 84  (((
85 85  (% class="col-xs-12 col-sm-8" %)
86 86  (((
87 -= Call History =
94 += During a Call =
88 88  
89 89  
90 -* Tap Calls in the bottom menu
91 -* Tap the green dial pad button
92 -* Enter the district extension number or an external number including **9**.
93 -* Click on the green call button or the blue video button to initiate the call.
97 +* **Call Features**:
98 +** Disable/enable microphone
99 +** Disable/enable video feed
100 +** Hold/unhold a call
101 +** Initiate a conference call
102 +** Transfer a call (blind or attended)
103 +
104 +* **Call Flip Function:**
105 +** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
106 +*** On the alternate device, tap the green notification and then tap or click **Switch.**
94 94  )))
95 95  
96 96  
... ... @@ -97,7 +97,9 @@
97 97  
98 98  (% class="col-xs-12 col-sm-4" %)
99 99  (((
100 -[[Make a call from the history screen>>image:WaveMob-Call history.png||alt="Wave Mobile- Make a call from the history screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
113 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
114 +
115 +[[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
101 101  )))
102 102  )))
103 103  
... ... @@ -108,11 +108,16 @@
108 108  (((
109 109  (% class="col-xs-12 col-sm-8" %)
110 110  (((
111 -= Contacts =
126 += Call History =
112 112  
113 113  
114 -* Tap Contacts in the bottom menu
115 -*
129 +* To see the call history of all incoming and outgoing calls:
130 +** Tap **Calls**
131 +** The call history is displayed behind the dial pad
132 +** To hide the dial pad, swipe down on the list of calls
133 +** To initiate a call to a number in the history, tap the the number and two options display:
134 +*** Call button dials the number
135 +*** Dial pad allows you to then tap the video button for videos calls
116 116  )))
117 117  
118 118  
... ... @@ -119,7 +119,7 @@
119 119  
120 120  (% class="col-xs-12 col-sm-4" %)
121 121  (((
122 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
142 +[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
123 123  )))
124 124  )))
125 125  
... ... @@ -130,9 +130,21 @@
130 130  (((
131 131  (% class="col-xs-12 col-sm-8" %)
132 132  (((
133 -= M =
153 += Find and Save Contacts =
134 134  
135 -* Tap
155 +* **To make calls to EASD contacts**:
156 +** Tap **Contacts** in the bottom menu
157 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
158 +** Tap on the user you'd like to call
159 +** Tap the **Call** button to initiate a call.
160 +
161 +
162 +* **To save a contact to Favorites for quick calling:**
163 +** Tap **Contacts** in the bottom menu
164 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
165 +** Tap on the user you'd like to call
166 +** Tap the **Star** button in the top right corner to add the contact to Favorites.
167 +** Click the Star button again to remove the contact from favorites.
136 136  )))
137 137  
138 138  
... ... @@ -139,7 +139,7 @@
139 139  
140 140  (% class="col-xs-12 col-sm-4" %)
141 141  (((
142 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
174 +[[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
143 143  )))
144 144  )))
145 145  
... ... @@ -150,7 +150,7 @@
150 150  (((
151 151  (% class="col-xs-12 col-sm-8" %)
152 152  (((
153 -= M =
185 += Account Info and Status p 59 =
154 154  
155 155  * Tap
156 156  )))
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