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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 2.17
edited by Christine Sklareski
on 2025/06/04 15:55
Change comment: There is no comment for this version
To version 3.2
edited by Christine Sklareski
on 2025/06/05 11:05
Change comment: There is no comment for this version

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Content
... ... @@ -36,6 +36,11 @@
36 36  ** URL
37 37  ** Username: your phone extension
38 38  ** Password
39 +
40 +* **To log out of the Wave for Mobile app:**
41 +** Tap the **Chat** icon at the lower left
42 +** Tap the **User icon** at the top left
43 +** Tap **Log out** at the bottom of the menu
39 39  )))
40 40  
41 41  
... ... @@ -53,13 +53,19 @@
53 53  (((
54 54  (% class="col-xs-12 col-sm-8" %)
55 55  (((
56 -= Making a Call =
61 += Make and Answer Calls =
57 57  
58 58  
59 -* Tap Calls in the bottom menu
60 -* Tap the green dial pad button
61 -* Enter the district extension number or an external number including **9**.
62 -* Click on the green call button or the blue video button to initiate the call.
64 +* **Make a call**
65 +** Tap Calls in the bottom menu
66 +** Tap the green dial pad button
67 +** Enter the district extension number or an external number including **9**.
68 +** Click on the green call button or the blue video button to initiate the call.
69 +
70 +* **Answer a call**
71 +** Incoming calls will ring the device and bring up the answer screen.
72 +** Press the green call or video buttons to answer.
73 +** Switch between calls by tapping the blue call button.
63 63  )))
64 64  
65 65  
... ... @@ -67,6 +67,8 @@
67 67  (% class="col-xs-12 col-sm-4" %)
68 68  (((
69 69  [[Make a call screen>>image:WaveMob-makeCall2.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
81 +
82 +[[Answer incoming calls and switch between calls.>>image:Wave-IncomingCalls.png||alt="Answer incoming calls and switch between calls." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
70 70  )))
71 71  )))
72 72  
... ... @@ -77,13 +77,19 @@
77 77  (((
78 78  (% class="col-xs-12 col-sm-8" %)
79 79  (((
80 -= Call History =
93 += During a Call =
81 81  
82 82  
83 -* Tap Calls in the bottom menu
84 -* Tap the green dial pad button
85 -* Enter the district extension number or an external number including **9**.
86 -* Click on the green call button or the blue video button to initiate the call.
96 +* **Call Features**:
97 +** Disable/enable microphone
98 +** Disable/enable video feed
99 +** Hold/unhold a call
100 +** Initiate a conference call
101 +** Transfer a call (blind or attended)
102 +
103 +* **Call Flip Function:**
104 +** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
105 +*** On the alternate device, tap the green notification and then tap or click **Switch.**
87 87  )))
88 88  
89 89  
... ... @@ -90,7 +90,9 @@
90 90  
91 91  (% class="col-xs-12 col-sm-4" %)
92 92  (((
93 -[[Make a call from the history screen>>image:WaveMob-Call history.png||alt="Wave Mobile- Make a call from the history screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
112 +[[Call Options during a call>>image:Wave-duringCall.png||alt="Wave Mobile- Options during a call" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="345" width="197"]]
113 +
114 +[[Switch a call to another device.>>image:WAve-switch3 copy.jpg||alt="Wave Mobile-Switch to another device." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="367"]]
94 94  )))
95 95  )))
96 96  
... ... @@ -101,11 +101,16 @@
101 101  (((
102 102  (% class="col-xs-12 col-sm-8" %)
103 103  (((
104 -= Contacts =
125 += Call History =
105 105  
106 106  
107 -* Tap Contacts in the bottom menu
108 -*
128 +* To see the call history of all incoming and outgoing calls:
129 +** Tap **Calls**
130 +** The call history is displayed behind the dial pad
131 +** To hide the dial pad, swipe down on the list of calls
132 +** To initiate a call to a number in the history, tap the the number and two options display:
133 +*** Call button dials the number
134 +*** Dial pad allows you to then tap the video button for videos calls
109 109  )))
110 110  
111 111  
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112 112  
113 113  (% class="col-xs-12 col-sm-4" %)
114 114  (((
115 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
141 +[[Wave Mobile- Make a call screen>>image:WaveMob-Call history.png||alt="Wave Mobile- call history" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
116 116  )))
117 117  )))
118 118  
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123 123  (((
124 124  (% class="col-xs-12 col-sm-8" %)
125 125  (((
126 -= M =
152 += Find and Save Contacts =
127 127  
128 -* Tap
154 +* **To make calls to EASD contacts**:
155 +** Tap **Contacts** in the bottom menu
156 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
157 +** Tap on the user you'd like to call
158 +** Tap the **Call** button to initiate a call.
159 +
160 +* **To save a contact to Favorites for quick calling:**
161 +** Tap **Contacts** in the bottom menu
162 +** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
163 +** Tap on the user you'd like to call
164 +** Tap the **Star** button in the top right corner to add the contact to Favorites.
165 +** Click the Star button again to remove the contact from favorites.
129 129  )))
130 130  
131 131  
... ... @@ -132,7 +132,7 @@
132 132  
133 133  (% class="col-xs-12 col-sm-4" %)
134 134  (((
135 -[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
172 +[[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
136 136  )))
137 137  )))
138 138  
... ... @@ -143,9 +143,19 @@
143 143  (((
144 144  (% class="col-xs-12 col-sm-8" %)
145 145  (((
146 -= M =
183 += Account Status and Working Status =
147 147  
148 -* Tap
185 +
186 +Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the contacts module.
187 +
188 +* Account Status:
189 +** Tap **Chats**
190 +** Tap the **User icon**
191 +** Tap the **Account Status** below the account name and extension
192 +*** **Online**: This is the default setting. New calls will prompt users.
193 +*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
194 +*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
195 +*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
149 149  )))
150 150  
151 151  
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