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Last modified by Christine Sklareski on 2025/10/10 14:11
From version 14.1
edited by Christine Sklareski
on 2025/10/10 14:11
Change comment: There is no comment for this version
To version 3.5
edited by Christine Sklareski
on 2025/06/05 11:08
Change comment: There is no comment for this version

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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.WebHome
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5 5  (% class="wikigeneratedid" id="HSection1" %)
6 6  
7 7  
8 -Wave is a mobile app for use by those staff who are issued EASD Apple iOS devices for incoming and outgoing call capability. The mobile app also provides access to district contacts list.
8 +Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
9 9  
10 -{{info}}
11 -Please note: It is recommended that staff continue to use Google Chat and not the Chats module in the Wave app.
12 -{{/info}}
13 13  
14 -
15 15  [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
16 16  )))
17 17  
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24 24  )))
25 25  )))
26 26  
27 -A subset of screenshots displayed on the Grandstream page are sourced from the [[Grandstream Wave Mobile App User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
28 -
29 29  ----
30 30  
31 31  (% class="row" %)
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32 32  (((
33 33  (% class="col-xs-12 col-sm-8" %)
34 34  (((
35 -= Signing in to the Wave app =
29 += Signing in the the Wave app =
36 36  
37 37  
38 38  * The Wave app has been pushed out to each district iPhone remotely.
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128 128  (((
129 129  (% class="col-xs-12 col-sm-8" %)
130 130  (((
131 -= Recent Call History =
125 += Call History =
132 132  
133 133  
134 134  * To see the call history of all incoming and outgoing calls:
135 -** Tap **Calls** and **Recent Calls**
129 +** Tap **Calls**
136 136  ** The call history is displayed behind the dial pad
137 137  ** To hide the dial pad, swipe down on the list of calls
138 138  ** To initiate a call to a number in the history, tap the the number and two options display:
139 139  *** Call button dials the number
140 140  *** Dial pad allows you to then tap the video button for videos calls
141 -*** + (Plus sign): add number to Personal Contacts (Contacts > Personal Contacts)
142 -
143 -= Voicemails =
144 -
145 -* **To view voicemails**:
146 -** Tap **Calls**
147 -** Tap **Voicemail**
148 -** Tap** Play** to listen to the voicemail
149 -** To return the call, tap the **Video** or **Audio** callback buttons
150 -
151 -= Redialing External Calls =
152 -
153 -* Access your recent calls and find the number you want to call back.
154 -* Press the menu icon on the right to expand your call options (appears below the number).
155 -* Press the **Grid** icon and the keypad will appear with the phone number at the top.
156 -
157 -[[image:Wave-mobile-edit-call.jpg||alt="Wave Mobile edit external call numbers." data-xwiki-image-style-border="true" height="95" width="321"]]
158 -
159 -* **Tap in front of the phone number and tap the 9 button**.
160 -* Tap the **Call** button to initiate the phone call.
161 -
162 -[[image:Wave-mobile-call with 9 and dial.jpg||alt="Wave for mobile - add 9 and tap dial." data-xwiki-image-style-border="true" height="306" width="254"]]
163 163  )))
164 164  
165 165  
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211 211  = Account Status and Working Status =
212 212  
213 213  
214 -Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the** **Settings module.
186 +Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the contacts module.
215 215  
216 216  * **Account Status**:
217 217  ** Tap **Chats**
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222 222  *** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
223 223  *** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
224 224  *** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
225 -
226 -* **Working Status:**
227 -** Users can change their** **working status to select one of the following (the working status will be displayed in the contacts book):
228 -*** Meeting in progress
229 -*** On a business trip
230 -*** Working remotely
231 -*** Sick leave
232 -*** On leave
233 -*** None
234 -*** Custom
235 -
236 -
237 237  )))
238 238  
239 239  
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240 240  
241 241  (% class="col-xs-12 col-sm-4" %)
242 242  (((
243 -[[Account status menu>>image:Wave-workingstatus.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
244 -
245 -[[Working status menu>>image:Wave-meetingnow.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
203 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
246 246  )))
247 247  )))
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