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Last modified by Christine Sklareski on 2025/10/10 14:11
From version 12.1
edited by Christine Sklareski
on 2025/10/10 14:00
Change comment: There is no comment for this version
To version 2.29
edited by Christine Sklareski
on 2025/06/04 16:30
Change comment: There is no comment for this version

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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.WebHome
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5 5  (% class="wikigeneratedid" id="HSection1" %)
6 6  
7 7  
8 -Wave is a mobile app for use by those staff who are issued EASD Apple iOS devices for incoming and outgoing call capability. The mobile app also provides access to district contacts list.
8 +Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
9 9  
10 -{{info}}
11 -Please note: It is recommended that staff continue to use Google Chat and not the Chats module in the Wave app.
12 -{{/info}}
13 13  
14 -
15 15  [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
16 16  )))
17 17  
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24 24  )))
25 25  )))
26 26  
27 -A subset of screenshots displayed on the Grandstream page are sourced from the [[Grandstream Wave Mobile App User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
28 -
29 29  ----
30 30  
31 31  (% class="row" %)
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42 42  ** URL
43 43  ** Username: your phone extension
44 44  ** Password
45 -
46 -* **To log out of the Wave for Mobile app:**
47 -** Tap the **Chat** icon at the lower left
48 -** Tap the **User icon** at the top left
49 -** Tap **Log out** at the bottom of the menu
50 50  )))
51 51  
52 52  
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106 106  ** Initiate a conference call
107 107  ** Transfer a call (blind or attended)
108 108  
98 +
109 109  * **Call Flip Function:**
110 110  ** When you answer a call in the Wave mobile app, you can switch to the desk phone or the desktop app.
111 111  *** On the alternate device, tap the green notification and then tap or click **Switch.**
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128 128  (((
129 129  (% class="col-xs-12 col-sm-8" %)
130 130  (((
131 -= Recent Call History =
121 += Call History =
132 132  
133 133  
134 134  * To see the call history of all incoming and outgoing calls:
135 -** Tap **Calls** and **Recent Calls**
125 +** Tap **Calls**
136 136  ** The call history is displayed behind the dial pad
137 137  ** To hide the dial pad, swipe down on the list of calls
138 138  ** To initiate a call to a number in the history, tap the the number and two options display:
139 139  *** Call button dials the number
140 140  *** Dial pad allows you to then tap the video button for videos calls
141 -*** + (Plus sign): add number to Personal Contacts (Contacts > Personal Contacts)
142 -
143 -= Voicemails =
144 -
145 -* **To view voicemails**:
146 -** Tap **Calls**
147 -** Tap **Voicemail**
148 -** Tap** Play** to listen to the voicemail
149 -** To return the call, tap the **Video** or **Audio** callback buttons
150 -
151 -
152 -= Redialing External Calls =
153 -
154 -* Access your recent calls and find the number you want to call back.
155 -* Press the menu icon on the right to expand your call options (appears below the number).
156 -* Press the **Grid** icon and the keypad will appear with the phone number at the top.
157 -
158 -[[image:Wave-mobile-edit-call.jpg||alt="Wave for Mobile - edit phone number screenshot." data-xwiki-image-style-border="true" height="106" width="357"]]
159 -
160 -* **Tap in front of the phone number and tap the 9 button**.
161 -* Tap the **Call** button to initiate the phone call.
162 -
163 -[[image:Wave-mobile-call with 9 and dial.jpg||alt="Wave for Mobile - add 9 and tap dial." data-xwiki-image-style-border="true" height="215" width="178"]]
164 164  )))
165 165  
166 166  
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178 178  (((
179 179  (% class="col-xs-12 col-sm-8" %)
180 180  (((
181 -= Find and Save Contacts =
148 += Contacts =
182 182  
183 -* **To make calls to EASD contacts**:
184 -** Tap **Contacts** in the bottom menu
185 -** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
186 -** Tap on the user you'd like to call
187 -** Tap the **Call** button to initiate a call.
188 -
189 -* **To save a contact to Favorites for quick calling:**
190 -** Tap **Contacts** in the bottom menu
191 -** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
192 -** Tap on the user you'd like to call
193 -** Tap the **Star** button in the top right corner to add the contact to Favorites.
194 -** Click the Star button again to remove the contact from favorites.
150 +* Tap
195 195  )))
196 196  
197 197  
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198 198  
199 199  (% class="col-xs-12 col-sm-4" %)
200 200  (((
201 -[[Find Contacts and save as favorites.>>image:Wave-ContactsScreen.png||alt="Wave Mobile- Find Contacts and save as favorites." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
157 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
202 202  )))
203 203  )))
204 204  
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209 209  (((
210 210  (% class="col-xs-12 col-sm-8" %)
211 211  (((
212 -= Account Status and Working Status =
168 += M =
213 213  
214 -
215 -Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the** **Settings module.
216 -
217 -* **Account Status**:
218 -** Tap **Chats**
219 -** Tap the **User icon**
220 -** Tap the **Account Status** below the account name and extension
221 -*** **Online**: This is the default setting. New calls will prompt users.
222 -*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
223 -*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
224 -*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
225 -*** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
226 -
227 -* **Working Status:**
228 -** Users can change their** **working status to select one of the following (the working status will be displayed in the contacts book):
229 -*** Meeting in progress
230 -*** On a business trip
231 -*** Working remotely
232 -*** Sick leave
233 -*** On leave
234 -*** None
235 -*** Custom
236 -
237 -
170 +* Tap
238 238  )))
239 239  
240 240  
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241 241  
242 242  (% class="col-xs-12 col-sm-4" %)
243 243  (((
244 -[[Account status menu>>image:Wave-workingstatus.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
245 -
246 -[[Working status menu>>image:Wave-meetingnow.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
177 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
247 247  )))
248 248  )))
Wave-ContactsScreen.png
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