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Last modified by Christine Sklareski on 2025/06/12 10:46
From version 10.1
edited by Christine Sklareski
on 2025/06/12 10:46
Change comment: There is no comment for this version
To version 3.1
edited by Christine Sklareski
on 2025/06/05 10:49
Change comment: There is no comment for this version

Summary

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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.WebHome
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5 5  (% class="wikigeneratedid" id="HSection1" %)
6 6  
7 7  
8 -Wave is a mobile app for use by those staff who are issued EASD Apple iOS devices for incoming and outgoing call capability. The mobile app also provides access to district contacts list.
8 +Wave is a mobile app for Apple iOS that provides incoming and outgoing call capability, as well as access to district contacts list.
9 9  
10 -{{info}}
11 -Please note: It is recommended that staff continue to use Google Chat and not the Chats module in the Wave app.
12 -{{/info}}
13 13  
14 -
15 15  [[image:wave-icon.png||alt="Grandstream Wave for Mobile app icon" data-xwiki-image-style-border="true" height="197" width="197"]]
16 16  )))
17 17  
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24 24  )))
25 25  )))
26 26  
27 -A subset of screenshots displayed on the Grandstream page are sourced from the [[Grandstream Wave Mobile App User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/Wave_Mobile_App_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
28 -
29 29  ----
30 30  
31 31  (% class="row" %)
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43 43  ** Username: your phone extension
44 44  ** Password
45 45  
40 +
46 46  * **To log out of the Wave for Mobile app:**
47 47  ** Tap the **Chat** icon at the lower left
48 48  ** Tap the **User icon** at the top left
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128 128  (((
129 129  (% class="col-xs-12 col-sm-8" %)
130 130  (((
131 -= Recent Call History =
126 += Call History =
132 132  
133 133  
134 134  * To see the call history of all incoming and outgoing calls:
135 -** Tap **Calls** and **Recent Calls**
130 +** Tap **Calls**
136 136  ** The call history is displayed behind the dial pad
137 137  ** To hide the dial pad, swipe down on the list of calls
138 138  ** To initiate a call to a number in the history, tap the the number and two options display:
139 139  *** Call button dials the number
140 140  *** Dial pad allows you to then tap the video button for videos calls
141 -*** +: add number to Personal Contacts
142 -
143 -
144 -= Voicemails =
145 -
146 -* **To view voicemails**:
147 -** Tap **Calls**
148 -** Tap **Voicemail**
149 -** Tap** Play** to listen to the voicemail
150 -** To return the call, tap the **Video** or **Audio** callback buttons
151 151  )))
152 152  
153 153  
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173 173  ** Tap on the user you'd like to call
174 174  ** Tap the **Call** button to initiate a call.
175 175  
161 +
176 176  * **To save a contact to Favorites for quick calling:**
177 177  ** Tap **Contacts** in the bottom menu
178 178  ** Search for contacts using the top search field or select a letter from the menu running down the right side of the screen to view only users that start with the letter.
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196 196  (((
197 197  (% class="col-xs-12 col-sm-8" %)
198 198  (((
199 -= Account Status and Working Status =
185 += Account Info and Status p 59 =
200 200  
201 -
202 -Wave users can customize their status in the app. It is divided into account status and working status, and is displayed in the** **Settings module.
203 -
204 -* **Account Status**:
205 -** Tap **Chats**
206 -** Tap the **User icon**
207 -** Tap the **Account Status** below the account name and extension
208 -*** **Online**: This is the default setting. New calls will prompt users.
209 -*** **Busy**: The user is busy now, and the user can send/receive new calls and messages normally.
210 -*** **Do not Disturb**: The new incoming calls will be prompted without any sounds, and there is no push notifications. New incoming calls will be ignored and new missed call history will be generated. Keep in mind that the call will still ring through at the desk phone.
211 -*** **Away**: The account status will be displayed as away, but the user still can send/receive calls.
212 -*** **Offline**: The account will show as offline, but the user can still send and receive calls and messages normally.
213 -
214 -* **Working Status:**
215 -** Users can change their** **working status to select one of the following (the working status will be displayed in the contacts book):
216 -*** Meeting in progress
217 -*** On a business trip
218 -*** Working remotely
219 -*** Sick leave
220 -*** On leave
221 -*** None
222 -*** Custom
223 -
224 -
187 +* Tap
225 225  )))
226 226  
227 227  
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228 228  
229 229  (% class="col-xs-12 col-sm-4" %)
230 230  (((
231 -[[Account status menu>>image:Wave-workingstatus.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
232 -
233 -[[Working status menu>>image:Wave-meetingnow.png||alt="Wave Mobile- Account Status" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="344" width="207"]]
194 +[[Wave Mobile- Make a call screen>>image:WaveMob-makeCall.png||alt="Wave Mobile- Make a call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
234 234  )))
235 235  )))
Wave-meetingnow.png
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