Skip to Content

Wiki source code of Grandstream Wave App

Version 6.26 by Christine Sklareski on 2025/06/03 12:16
Hide last authors
Christine Sklareski 1.1 1 (% class="row" %)
2 (((
3 (% class="col-xs-12 col-sm-8" %)
4 (((
Christine Sklareski 1.4 5 (% class="wikigeneratedid" id="HSection1" %)
6
Christine Sklareski 1.1 7
Christine Sklareski 4.7 8 Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing.
Christine Sklareski 1.1 9 )))
10
11
12
13 (% class="col-xs-12 col-sm-4" %)
14 (((
15 {{box title="**Contents**"}}
16 {{toc/}}
17 {{/box}}
18 )))
19 )))
20
Christine Sklareski 2.2 21
22
Christine Sklareski 1.1 23 ----
24
25 (% class="row" %)
26 (((
27 (% class="col-xs-12 col-sm-8" %)
28 (((
Christine Sklareski 2.2 29 = Installing the Wave app and Logging in =
30
31
Christine Sklareski 4.2 32 * Install the Wave app through the Manager app (found in the Applications folder)
Christine Sklareski 6.7 33 * Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app.
Christine Sklareski 6.8 34 * Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login.
Christine Sklareski 6.2 35 ** URL
36 ** Username: your phone extension
37 ** Password
Christine Sklareski 2.2 38 )))
39
40
41
42 (% class="col-xs-12 col-sm-4" %)
43 (((
Christine Sklareski 6.9 44 [[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
Christine Sklareski 6.4 45
Christine Sklareski 6.9 46 [[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
Christine Sklareski 2.2 47 )))
48 )))
49
50 ----
51
52 (% class="row" %)
53 (((
54 (% class="col-xs-12 col-sm-8" %)
55 (((
Christine Sklareski 2.4 56 = Making and Answering Calls =
Christine Sklareski 1.1 57
58
Christine Sklareski 6.17 59 * **Make a Call**:
Christine Sklareski 6.19 60 ** Click on **Calls**
61 ** **Enter the phone number** to call (add **9** for external calls)
Christine Sklareski 6.20 62 ** Click the green **Call** button or blue **Video** call button to initiate the call.
Christine Sklareski 6.10 63
Christine Sklareski 6.17 64 * **Answer a Call**:
Christine Sklareski 6.15 65 ** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop
Christine Sklareski 6.21 66 ** Click the **Green** button to accept the call or click the **Red** button to reject the call.
Christine Sklareski 6.22 67 ** When the call is answered, click the **Red** button to hang up.
Christine Sklareski 6.23 68 ** If you initially reject the call through the Wave app, the physical phone will continue to ring until it is picked up by voicemail.
Christine Sklareski 1.1 69 )))
70
71
72
73 (% class="col-xs-12 col-sm-4" %)
74 (((
Christine Sklareski 6.15 75 [[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
76
77 [[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]]
Christine Sklareski 1.1 78 )))
79 )))
80
81
82 ----
83
84 (% class="row" %)
85 (((
86 (% class="col-xs-12 col-sm-8" %)
87 (((
Christine Sklareski 5.2 88 = Call History =
Christine Sklareski 1.1 89
90
Christine Sklareski 6.24 91 * To view call history:
92 ** Click on **Calls**
93 ** Click on **Recent Calls**
94 ** Hover over a caller to reveal more options: Video or Audio callback
Christine Sklareski 1.1 95 )))
96
97
98
99 (% class="col-xs-12 col-sm-4" %)
100 (((
Christine Sklareski 6.25 101 [[Figure . Call History screen>>image:Wave-CallHistory.png||alt="Wave-Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="221" width="367"]]
Christine Sklareski 1.1 102 )))
103 )))
104
105
106 ----
107
108 (% class="row" %)
109 (((
110 (% class="col-xs-12 col-sm-8" %)
111 (((
Christine Sklareski 5.2 112 = Finding and Saving Contacts =
Christine Sklareski 1.1 113
114
Christine Sklareski 6.26 115 * Click **Contacts** and then **All Contacts**
116 * In the search bar, **enter the name of the person** you want to call
117 * Hover over their name when it appears to reveal the audio/video call buttons. Click one to initiate a call.
118 * Click the Star to add the user to Favorites.
Christine Sklareski 1.1 119 )))
120
121
122
123 (% class="col-xs-12 col-sm-4" %)
124 (((
Christine Sklareski 6.5 125 [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
Christine Sklareski 1.1 126 )))
127 )))
128
129
130
131 ----
132
133 (% class="row" %)
134 (((
135 (% class="col-xs-12 col-sm-8" %)
136 (((
Christine Sklareski 5.2 137 = Status =
Christine Sklareski 1.1 138
139
140 Content 3
141 )))
142
143
144
145 (% class="col-xs-12 col-sm-4" %)
146 (((
Christine Sklareski 6.5 147 [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
Christine Sklareski 1.1 148 )))
149 )))