Wiki source code of Grandstream Wave App
Version 6.19 by Christine Sklareski on 2025/06/03 12:04
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4.7 | 8 | Wave Desktop is a user-friendly app that lets teachers, office staff and administrators easily make calls from their computers anywhere in their classroom or office without needing to be tied to a physical desk phone. The calls can be heard through computer's built-in speakers. The app also contains the EASD user directory and allows saving contacts to favorites for quicker dialing. |
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| 15 | {{box title="**Contents**"}} | ||
| 16 | {{toc/}} | ||
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2.2 | 29 | = Installing the Wave app and Logging in = |
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4.2 | 32 | * Install the Wave app through the Manager app (found in the Applications folder) |
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6.7 | 33 | * Submit a ticket through [[IncidentIQ>>http://support.etownschools.org]] requesting access to the Wave app. |
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6.8 | 34 | * Move the Wave app to the dock. Launch the Wave app and use the credentials provided by Technology Services to login. |
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6.2 | 35 | ** URL |
| 36 | ** Username: your phone extension | ||
| 37 | ** Password | ||
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6.9 | 44 | [[Figure . View of the Wave app in Manager.>>image:GS-Install_Wave.png||alt="Screenshot of the Wave app for install through Manager." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]] |
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6.4 | 45 | |
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6.9 | 46 | [[Figure . Wave app login screen.>>image:Wave-Login.png||alt="Screenshot of the Wave app login screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]] |
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2.4 | 56 | = Making and Answering Calls = |
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6.17 | 59 | * **Make a Call**: |
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6.19 | 60 | ** Click on **Calls** |
| 61 | ** **Enter the phone number** to call (add **9** for external calls) | ||
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6.14 | 62 | ** Click the green Call button or blue Video call button |
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6.10 | 63 | |
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6.17 | 64 | * **Answer a Call**: |
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6.15 | 65 | ** When a call is coming in to your phone extension, a call notification will appear at the top right corner of your computer desktop |
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6.17 | 66 | ** Click the Green button to accept the call or click the Red button to reject the call. |
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6.16 | 67 | ** When the call is answered, click the Red button to hang up. |
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6.18 | 68 | ** If you reject the call through the Wave app, the physical phone will continue to ring until it is picked up by voicemail. |
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6.15 | 75 | [[Figure . Dial a call. >>image:Wave-dial-call.png||alt="Wave app dial keypad." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]] |
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| 77 | [[Figure . Incoming call notification. >>image:Grandstream-Incoming_call_notification.png||alt="Wave app- incoming call notification." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="367"]] | ||
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5.2 | 88 | = Call History = |
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6.5 | 98 | [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] |
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5.2 | 109 | = Finding and Saving Contacts = |
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6.5 | 119 | [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] |
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5.2 | 131 | = Status = |
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6.5 | 141 | [[Figure . >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] |
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