Last modified by Christine Sklareski on 2026/07/23 10:12

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Christine Sklareski 23.36 6 This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
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Christine Sklareski 27.19 10 [[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true" height="261" width="314"]]
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Christine Sklareski 19.10 13 Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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Christine Sklareski 37.5 16 **Things to note:**
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Christine Sklareski 23.23 18 * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
Christine Sklareski 27.7 19 * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
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Christine Sklareski 27.8 21 **Home screen of the touch display:**
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Christine Sklareski 33.2 23 The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
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Christine Sklareski 78.3 26 If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
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Christine Sklareski 27.5 29 [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
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Christine Sklareski 23.17 32 The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
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Christine Sklareski 27.5 34 [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
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Christine Sklareski 82.2 37 The LED Indicator light at the top right corner of the phone alerts to different messages and status of the phone:
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Christine Sklareski 83.2 39 [[LED Indicator light guide.>>image:3350-LED_Indicator.png||alt="Grandstream 3350 LED Indicator light screenshot." data-xwiki-image-style-border="true" height="307" width="520"]]
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Christine Sklareski 57.1 43 A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
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52 {{box title="**Contents**"}}
53 {{toc/}}
54 {{/box}}
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Christine Sklareski 23.4 64 = Place Calls =
Christine Sklareski 2.4 65
Christine Sklareski 18.5 66 To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
Christine Sklareski 2.4 67
Christine Sklareski 17.14 68 == Multiple ways to Initiate a call: ==
Christine Sklareski 11.3 69
Christine Sklareski 73.2 70 1. Pick up the handset.
71 1. Press the Speaker button on the phone.
72 1. Press the Call button on the touchscreen.
73 1. Press a name in the Speed dial menu on the touchscreen or the button box.
Christine Sklareski 23.30 74 1. Find a name in Contacts
Christine Sklareski 11.3 75
Christine Sklareski 18.1 76 == Place Calls ==
Christine Sklareski 4.3 77
78 * **Place a ringing call to an internal extension:**
Christine Sklareski 73.2 79 ** Initiate a call.
80 ** Use the keypad to enter the extension.
Christine Sklareski 18.9 81 ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
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Christine Sklareski 13.2 85 * **To place a call to an outside phone number**:
Christine Sklareski 73.2 86 ** Initiate a call.
87 ** Dial **9** (to access the outside line).
88 ** Dial the external phone number.
Christine Sklareski 37.6 89 ** Press Audio call or wait for the call to connect automatically.
Christine Sklareski 4.3 90
Christine Sklareski 8.2 91 == Place Emergency Calls ==
Christine Sklareski 4.3 92
Christine Sklareski 9.2 93 * **To place an emergency 911 call:**
Christine Sklareski 18.6 94 ** Initiate a call.
Christine Sklareski 18.7 95 ** Dial 911 or 9911.
Christine Sklareski 37.6 96 ** Press Audio call or wait for the call to connect automatically.
Christine Sklareski 18.9 97
Christine Sklareski 9.3 98 * **To place an internal emergency call to alert the office of an issue:**
Christine Sklareski 18.6 99 ** Initiate a call.
Christine Sklareski 18.7 100 ** Dial your building's internal emergency extension.
Christine Sklareski 37.6 101 ** Press Audio call or wait for the call to connect automatically.
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Christine Sklareski 59.2 113 [[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
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Christine Sklareski 8.2 123 == Place Conference Calls ==
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Christine Sklareski 21.2 126 (((
Christine Sklareski 67.2 127 * **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
Christine Sklareski 73.2 128 ** Bring up the dial screen.
129 ** Enter the first extension number, then press on it on the left panel of the screen.
130 ** The extension will be added to the dialing field and users can dial another number.
131 ** When all extensions have been entered, press "Audio Call" or "Video Call".
Christine Sklareski 13.7 132
Christine Sklareski 21.2 133 * **To initiate a conference call while on a phone call:**
Christine Sklareski 73.2 134 ** When the phone is on the call screen, tap on the "Conference" button.
Christine Sklareski 21.2 135 ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
136 ** After the call is established, the conference screen is brought up.
137 ** Tap the "Invite" button to add more members to the conference.
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Christine Sklareski 21.2 139 * **To initiate a conference call from the conference soft key:**
Christine Sklareski 27.15 140 ** Bring up the dial screen.
Christine Sklareski 69.2 141 ** Enter the first extension number, then press on it on the left panel of the screen.
Christine Sklareski 27.15 142 ** The extension will be added to the dialing field.
143 ** Enter other extensions until all are entered.
144 ** Press "Audio Call" or "Video Call" to begin the conference call.
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147 **Conference Call Management:**
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Christine Sklareski 23.1 149 * (((
150 **Attendee management**:
Christine Sklareski 21.2 151
Christine Sklareski 23.1 152 * **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
153 * **Mute**: Tap the extension and then click the Mute button.
154 * **Video on**: Tap the extension and tap the Video on button.
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Christine Sklareski 21.3 157 * **End a conference call:**
Christine Sklareski 17.8 158 ** Tap the red handset button to end the call for everyone.
159 ** Individuals who disconnect from the call will exit but all other parties will remain.
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Christine Sklareski 59.2 173 [[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
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Christine Sklareski 59.2 176 [[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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Christine Sklareski 2.1 187 = Answering Calls =
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Christine Sklareski 17.2 189 Caller ID will show who is calling.
Christine Sklareski 1.1 190
Christine Sklareski 17.4 191 * **To answer a single incoming call**:
Christine Sklareski 37.8 192 ** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
Christine Sklareski 71.1 193 ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
Christine Sklareski 17.9 194 * **To answer an incoming call during an active call:**
Christine Sklareski 23.9 195 ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
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Christine Sklareski 71.2 197 * **To pick up a call ringing at another phone in your group:**
Christine Sklareski 44.3 198 ** Lift the handset and press the PICKUP button.
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Christine Sklareski 76.6 200 * **To send a ringing call your voicemail box instead of answering:**
Christine Sklareski 35.6 201 ** Press **Reject** on the phone display to transfer the call to voicemail.
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Christine Sklareski 59.4 210 [[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
Christine Sklareski 17.3 211
Christine Sklareski 59.2 212 [[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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Christine Sklareski 23.37 222 = Directory, Contacts list, and Button boxes =
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Christine Sklareski 23.56 225 * **Finding EASD extensions in the directory**:
Christine Sklareski 73.2 226 ** Tap the **User** icon on the right side of the home screen.
227 ** In the left menu, tap **LDAP.**
Christine Sklareski 23.11 228 ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
229 ** Tap the **green** **phone** icon to place a call.
Christine Sklareski 23.12 230
Christine Sklareski 79.2 231 {{warning}}
232 If the LDAP Contacts don't load or you can't perform a search, restart the phone following the instructions at the bottom of this page.
233 {{/warning}}
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Christine Sklareski 23.13 236 * **Frequently called contact list**:
Christine Sklareski 73.2 237 ** Tap the **User** icon on the right side of the home screen.
238 ** In the left menu, tap **LDAP.**
Christine Sklareski 23.11 239 ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
240 ** Tap the **Download** button to save the extension to the contact list.
Christine Sklareski 23.49 241 ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
Christine Sklareski 76.2 242 * **Saving Favorites:**
243 ** To save a favorite number, they must first be saved to your **Contacts** (not LDAP).
244 ** Tap on the user in Contacts
245 ** Tap the Star to add them to Favorites.
Christine Sklareski 80.2 246
247 {{warning}}
Christine Sklareski 92.4 248 If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset.
Christine Sklareski 80.2 249 {{/warning}}
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Christine Sklareski 59.5 260 [[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
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Christine Sklareski 89.2 271 = Programming Speed Dials =
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274 * **To program a speed dial:**
275 ** Press the **pencil** under the speed dial names on the left side of the phone display. This opens the **Programming app**.
Christine Sklareski 90.2 276 ** To add a new speed dial number, tap the **+ plus** sign at the top of the display.
Christine Sklareski 89.2 277 *** **Enter name**: the cursor appears where you enter the name that you want to program.
278 *** (% style="display:none" %) (%%)**Enter extension**: Tap in the Number field and enter the extension that you want to program.
279 *** **Select programming type**: select a programming option above the name and number field:
Christine Sklareski 90.2 280 **** **Speed dial**: simply dials the extension when tapped.
281 **** **Blue Lamp Field**: allows you to see when the extension is ringing or if the person is on a call (this works if you are in a pickup group with the extension).
Christine Sklareski 89.2 282 *** **Tap the blue check mark** at the top right to save the speed dial.
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284 * **To edit the speed dial screen, tap the pencil at the top of the Programming screen.**
285 ** **Edit contacts:** Each saved speed dial is editable by tapping the pencil icon on its tile.
Christine Sklareski 90.2 286 ** **Reorder list**: Press, hold and drag a tile to a new location.
Christine Sklareski 89.3 287 ** **Remove speed dials**: Place a check in the box and tap the trash can to delete a speed dial.
Christine Sklareski 89.5 288
Christine Sklareski 90.3 289 * **Once the speed dials are saved, you can resize the speed dial block into more columns to show more saved extensions on the phone's Home Screen:**
Christine Sklareski 89.4 290 ** Press and hold on the speed dial block.
Christine Sklareski 90.4 291 ** A white guide box with white dots appears in a square around the block, press and drag the dots to resize the block to 2 or 3 columns.
292 ** Tap off the speed dial block to save the change or tap the Home button.
Christine Sklareski 89.5 293
294 * **To update a button box:**
Christine Sklareski 90.6 295 ** First, disconnect the button box power cable from the back of the phone.
Christine Sklareski 93.2 296 ** Make the speed dial changes following the instructions above.
Christine Sklareski 90.6 297 ** Reconnect the cable from the button box to the phone.
Christine Sklareski 89.5 298 ** Click "Sync" when prompted.
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307 [[Program speed dials screen. >>image:Program keys.png||alt="Grandstream program keys" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
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Christine Sklareski 89.4 309 [[Grandstream - Edit programable buttons. >>image:IMG_0145 2.jpeg||alt="Grandstream programable app" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
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Christine Sklareski 2.1 320 = Call Handling =
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Christine Sklareski 26.2 323 * **To transfer a call to another extension: **
Christine Sklareski 23.32 324 ** **Blind transfer:**
Christine Sklareski 23.41 325 *** While on a call, tap the **Transfer** button.
Christine Sklareski 76.3 326 *** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
Christine Sklareski 75.2 327 *** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
Christine Sklareski 76.4 328 **** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
Christine Sklareski 23.41 329 *** Tap on the **Transfer** softkey.
Christine Sklareski 76.4 330 *** The call will transfer to the extension and the phone system will hang up the initial call.
Christine Sklareski 73.1 331 ** **Attended transfer:**
Christine Sklareski 26.2 332 *** While on a call, tap the **Transfer** button.
333 *** Select **Transfer** to bring up the transfer screen.
Christine Sklareski 73.2 334 *** Select the transfer mode (blind is the default) and change it to **Attended.**
Christine Sklareski 26.2 335 *** Enter the transfer target extension and then press the **Transfer** soft key on the right.
Christine Sklareski 26.3 336
Christine Sklareski 41.2 337 * **To transfer a call directly to voicemail:**
Christine Sklareski 73.2 338 ** Press** Transfer. **
339 ** Press** * **(star button).
Christine Sklareski 42.4 340 ** **Enter the desired voicemail extension.**
Christine Sklareski 41.2 341 ** Press** Blind Transfer **to go to directly to voicemail.
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Christine Sklareski 74.2 350 [[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
Christine Sklareski 23.53 351
Christine Sklareski 74.3 352 [[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
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365 = Call History =
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Christine Sklareski 24.11 368 * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
Christine Sklareski 24.10 369 * Initiate a call from the history by tapping the green call or video buttons.
Christine Sklareski 33.7 370
371 == Missed Calls ==
372
Christine Sklareski 54.2 373 * When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
Christine Sklareski 33.11 374 * Tap the green phone icon to return the call.
Christine Sklareski 34.2 375 * Tap anywhere on the display except the missed call prompt to return to the home screen.
Christine Sklareski 91.2 376
377 == Redialing External Calls ==
378
379 * Access your call history and find the number you want to call back.
380 * With your finger, press and hold on the phone number to reveal a menu of options.
381 * Press **Edit before Calling.**
382
Christine Sklareski 92.2 383 **[[image:Wave-Edit before calling.jpg||alt="3350 phones: edit before calling screenshot." data-xwiki-image-style-border="true" height="253" width="253"]]**
Christine Sklareski 91.2 384
385 * Tap in front of the phone number and enter a **9** using the number pad on the phone.
386 * Press **Audio Call** to initiate the call.
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Christine Sklareski 92.3 388 [[image:3350-enter9.jpg||alt="3350 phone: add 9 and press Audio call screenshot." data-xwiki-image-style-border="true" height="248" width="472"]]
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Christine Sklareski 59.2 400 [[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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Christine Sklareski 59.2 403 [[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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Christine Sklareski 24.7 430 = Availability State: Do Not Disturb =
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Christine Sklareski 74.1 433 * **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
Christine Sklareski 24.22 434 ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
435 ** Tap the DND icon to turn it on and off.
Christine Sklareski 35.7 436 ** Calls can still be made out when the phone is in DND.
Christine Sklareski 24.8 437
Christine Sklareski 24.22 438 * **Pressing the mute button on the right side of phone pad:**
Christine Sklareski 31.2 439 ** During a call: will mute the microphone.
Christine Sklareski 59.2 440 ** Off a call: will engage **do not disturb** for the phone.
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Christine Sklareski 59.2 451 [[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
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Christine Sklareski 59.2 462 [[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
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Christine Sklareski 24.4 472 = Voicemail =
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Christine Sklareski 78.4 474 * **Voicemails can be accessed in the following ways:**
Christine Sklareski 90.7 475 ** **Desk phone:** use the **Voicemail** app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
Christine Sklareski 78.6 476 ** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
Christine Sklareski 65.3 477 ** **District email**: 
Christine Sklareski 65.6 478 *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
Christine Sklareski 65.7 479 **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
Christine Sklareski 73.2 480 **** **Safari** web browser: voicemail .wav files play within the browser.
Christine Sklareski 86.2 481 **** On a **district iPhone:** voicemail .wav files will play automatically within the email system. 
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Christine Sklareski 78.4 483 * **Set up your voicemail greeting:**
Christine Sklareski 78.3 484 ** Sign in to your voicemail box using your passcode.
Christine Sklareski 90.8 485 ** Press **0 for mailbox options**.
486 ** Press **1 to record unavailable message**. Press # after recording.
Christine Sklareski 85.2 487 *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
488 *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
489 *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
Christine Sklareski 90.8 490 ** Press **3 to record your name.** Press # after recording.
Christine Sklareski 85.2 491 *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
492 *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
493 *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
Christine Sklareski 90.8 494 ** Press **5 to change your password**. Press # after changing the password.
Christine Sklareski 85.3 495 *** Reenter the new password followed by the # key.
Christine Sklareski 87.2 496
497 * **To check your voicemail from another phone in the district:**
498 ** Call *98
499 ** Enter your extension number when prompted
500 ** Enter your voicemail password when prompted
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Christine Sklareski 59.5 509 [[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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Christine Sklareski 2.5 520 = Phone Settings =
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Christine Sklareski 24.12 523 * **Adjust sounds and set ring tones:**
Christine Sklareski 24.13 524 ** On the home screen, swipe to the second page and tap **Settings**.
525 ** Swipe up and tap on **Sound.**
Christine Sklareski 24.14 526 ** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
Christine Sklareski 24.12 527 ** Disable touch sounds and tones in **Other Settings.**
Christine Sklareski 24.16 528
529 * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
Christine Sklareski 73.2 530 ** Tap the Home button.
531 ** Swipe left to the second page and tap **Settings.**
532 ** Swipe up and tap on **Sound.**
533 ** Tap **Other Sounds.**
534 ** Disable Touch sounds and Touch tone.
Christine Sklareski 24.17 535
536 * **Adjust the Display:**
537 ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
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Christine Sklareski 64.2 545 [[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
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Christine Sklareski 13.6 557 = Answering Doorbells =
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Christine Sklareski 43.2 559 The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
Christine Sklareski 1.1 560
Christine Sklareski 24.20 561
Christine Sklareski 33.4 562 * Press **Open **to open the door for visitors.
563 * Press **Answer** to answer the call and speak to the visitor.
Christine Sklareski 53.2 564 * Press **Reject** to hang up the call.
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Christine Sklareski 59.5 573 [[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
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Christine Sklareski 61.3 584 = Paging =
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Christine Sklareski 57.2 587 * **To all-call page within school:**
Christine Sklareski 73.2 588 ** Pick up the handset.
589 ** When the dial tone is heard, enter the building's all-call paging extension.
590 ** When you hear the all-call paging tone, say the message into the handset.
Christine Sklareski 58.5 591 ** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
Christine Sklareski 62.2 592 ** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
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Christine Sklareski 63.6 601 [[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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Christine Sklareski 45.2 611 = Restart the Phone =
Christine Sklareski 23.3 612
Christine Sklareski 62.3 613
Christine Sklareski 45.2 614 * Disconnect the phone cord from the back.
615 * Wait a minute and then reconnect it to the same port.
Christine Sklareski 49.1 616 * The phone will become functional after two minutes.
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Christine Sklareski 59.6 625 [[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
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629 ~)~)~)