Admin_Directions-GS3350

Version 9.1 by Christine Sklareski on 2025/05/16 15:30


Place Calls

Place Ringing Calls

  • Place a ringing call to an internal extension:
    • Handset:
      • Pick up the handset
      • Use the keypad to enter the extension
      • Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
      • To disconnect the call, return the handset to the handset cradle.
    • Speakerphone:
      • Press the Dial/Send button or the Speaker button
      • Use the keypad to enter the extension
      • Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
      • To disconnect the call, press the Speaker button. 
  • To place a call to an outside phone number
    • Handset:
      • Pick up the handset
      • Use the keypad to press 9 (to access the outside line)
      • Use the keypad to enter the external phone number
      • Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
      • To disconnect the call, return the handset to the handset cradle.
    • Speakerphone:
      • Press the Dial/Send button or the Speaker button
      • Use the keypad to press 9 (to access the outside line)
      • Use the keypad to enter the external phone number
      • Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
         

Place Emergency Calls

  • To place an emergency 911 call
  • To place an internal emergency call to alert the office of issue
     

Place Conference Calls

  • To place a conference call

Software Update screen prompting a password

Figure 2. 


Answering Calls

  • Call ID will show who is calling
  • To answer a ringing call
  • To answer a second simultaneous call
  • To pick up a call ringing at another phone in your group
  • To send a ringing call to voicemail instead of answering
Apple System Settings Software Update Available screen

Figure 1. 


Directory, Speed Dials, Favorites, and Button Boxes

  • Directory
  • Speed Dials
  • Favorites
  • Button boxes
Software Update screen prompting a password

Figure 2. 


Call Handling

  • To transfer a call 
    • Blind transfer
    • Announced transfer
  • To transfer a call to voicemail
    • Press Transfer and then press * and then enter the extension to go to directly to VM

Software Update screen prompting a password

Figure 2. 


Pick up groups / Hunt groups / Monitored Extensions

  • Pick up groups
  • Hunt groups
  • Monitored extensions
Software Update screen prompting a password

Figure 2. 


Call History

  • Find your call history
  • Manage call history
  • Place calls from call history
Software Update screen prompting a password

Figure 2. 


Availability States

  • Change availability state when OOO or In Meeting
Software Update screen prompting a password

Figure 2. 


Voicemail

  • To access your voicemail box
  • To access your voicemail from another extension within the district
  • To access your voicemail from off site
  • Voicemail indicator
  • Voicemail to email
Software Update screen prompting a password

Figure 2. 


Phone Settings

  • Disable tap sounds
  • Adjust volume:
    • Ringer volume
    • Call volume
    • Mute calls
Software Update screen prompting a password

Figure 2. 


Doorbells

Content 3

Software Update screen prompting a password

Figure 2. 


All Call and Paging/Intercom

  • Page within school
  • Page between buildings
Software Update screen prompting a password

Figure 2.