Wiki source code of Admin_Directions-GS3350

Version 17.9 by Christine Sklareski on 2025/05/21 14:26

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2.4	5	(% class="wikigeneratedid" id="HPlacingCalls" %)
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1.1	7
3.4	8	Hardware:
1.1	9
3.2	10
3.11	11	* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing\|\|rel="noopener noreferrer" target="_blank"]]
1.1	12	)))
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	16	(% class="col-xs-12 col-sm-4" %)
	17	(((
	18	{{box title="Contents"}}
	19	{{toc/}}
	20	{{/box}}
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	22	)))
	23
	24	----
	25
	26	(% class="row" %)
	27	(((
	28	(% class="col-xs-12 col-sm-8" %)
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8.2	30	= Place Calls =
2.4	31
17.4	32	To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
2.4	33
12.1	34	== Initiate a call: ==
11.3	35
	36	1. Pick up the handset
	37	1. Press the Speaker button on the phone
	38	1. Press the Speaker button on the touchscreen
12.2	39	1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
	40	1. Press a name on a button box (speakerphone will engage if not using handset)
11.3	41
8.2	42	== Place Ringing Calls ==
4.3	43
	44	* Place a ringing call to an internal extension:
13.2	45	** Initiate a call
	46	** Use the keypad to enter the extension
	47	** Press Audio call or Video call.
	48	*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
	49	*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
	50	** To disconnect the call, return the handset to the cradle.
	51	\\(% style="display:none" %)
	52	* To place a call to an outside phone number:
	53	** Initiate a call
	54	** Use the keypad to press 9 (to access the outside line)
	55	** Use the keypad to enter the external phone number
	56	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
	57	** To disconnect the call, return the handset to the cradle.
4.3	58
8.2	59	== Place Emergency Calls ==
4.3	60
9.2	61	* To place an emergency 911 call:
	62	** Pick up the handset or engage the speakerphone
	63	** Dial 911 or 9911 on the keypad.
9.4	64	** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
9.2	65	** To disconnect the call, return the handset to the cradle or press the Speaker button.
7.1	66
9.3	67	* To place an internal emergency call to alert the office of an issue:
9.2	68	** Pick up the handset or engage the speakerphone
	69	** Dial your building's internal emergency extension on the keypad.
11.1	70	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
9.2	71	** To disconnect the call, return the handset to the cradle or press the Speaker button.
4.3	72
15.2	73	(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
	74
	75	)))
13.4	76
15.2	77
	78
	79	(% class="col-xs-12 col-sm-4" %)
	80	(((
	81	[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png\|\|alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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	85	----
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	87	(% class="row" %)
	88	(((
	89	(% class="col-xs-12 col-sm-8" %)
	90	(((
8.2	91	== Place Conference Calls ==
4.3	92
	93	* (((
17.5	94	To initiate a conference call from the dial screen:
13.7	95	GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
	96
	97	* Bring up the dial screen
15.2	98	* Enter the first extension number then press on it on the left panel of the screen
13.7	99	* The extension will be added to the dialing field and users can dial another number
	100	* When all extensions have been entered, press "Audio Call" or "Video Call"
	101
15.2	102	To initiate a conference call while on a phone call:
	103
17.6	104	* When the phone is on the call screen, tap on the "Conference" button
15.2	105	* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
17.5	106	* After the call is established, the conference screen is brought up.
	107	* Tap the "Invite" button to add more members to the conference.
	108
	109	To initiate a conference call from the conference soft key:
	110
17.6	111	* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
17.7	112
	113
	114	Conference Call Management:
	115
	116	* Individual management:
	117	** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
	118	** Mute: Tap the extension and then click the Mute button.
	119	** Video on: Tap the extension and tap the Video on button.
	120	* End a conference call:
17.8	121	** Tap the red handset button to end the call for everyone.
	122	** Individuals who disconnect from the call will exit but all other parties will remain.
17.7	123
	124
15.2	125	)))
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13.7	127
2.4	128	)))
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15.4	130
	131
2.4	132	(% class="col-xs-12 col-sm-4" %)
	133	(((
15.4	134	[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png\|\|alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
	135
15.5	136
17.5	137	[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png\|\|alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
2.4	138	)))
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15.4	141
2.4	142	----
	143
	144	(% class="row" %)
	145	(((
	146	(% class="col-xs-12 col-sm-8" %)
	147	(((
2.1	148	= Answering Calls =
1.1	149
17.2	150	Caller ID will show who is calling.
1.1	151
17.4	152	* To answer a single incoming call:
17.2	153	** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
17.4	154	** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
	155
17.9	156	* To answer an incoming call during an active call:
	157	** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the call by audio, video or the new call can be declined. If answered, the first call will be put on hold.
17.3	158	**
17.9	159	* To pick up a call ringing at another phone in your group
	160	**
	161	* To send a ringing call to voicemail instead of answering
	162	**
1.1	163	)))
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	167	(% class="col-xs-12 col-sm-4" %)
	168	(((
17.9	169	[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png\|\|alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
17.3	170
17.9	171	[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png\|\|alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
1.1	172	)))
	173	)))
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2.5	175	----
1.1	176
2.5	177	(% class="row" %)
	178	(((
	179	(% class="col-xs-12 col-sm-8" %)
	180	(((
3.10	181	= Directory, Speed Dials, Favorites, and Button Boxes =
2.5	182
	183
2.10	184	* Directory
	185	* Speed Dials
	186	* Favorites
3.10	187	* Button boxes
2.5	188	)))
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	192	(% class="col-xs-12 col-sm-4" %)
	193	(((
	194	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	195	)))
	196	)))
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1.1	199	----
	200
	201	(% class="row" %)
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	203	(% class="col-xs-12 col-sm-8" %)
	204	(((
2.1	205	= Call Handling =
	206
	207
2.5	208	* To transfer a call
	209	** Blind transfer
	210	** Announced transfer
	211	* To transfer a call to voicemail
2.6	212	** (((
	213	Press Transfer and then press * and then enter the extension to go to directly to VM
2.1	214	)))
2.6	215	)))
2.1	216
	217
	218
	219	(% class="col-xs-12 col-sm-4" %)
	220	(((
	221	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	222	)))
	223	)))
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2.8	226	----
2.1	227
2.8	228	(% class="row" %)
	229	(((
	230	(% class="col-xs-12 col-sm-8" %)
	231	(((
3.11	232	= Pick up groups / Hunt groups / Monitored Extensions =
	233
	234
	235	* Pick up groups
	236	* Hunt groups
	237	* Monitored extensions
	238	)))
	239
	240
	241
	242	(% class="col-xs-12 col-sm-4" %)
	243	(((
	244	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	245	)))
	246	)))
	247
	248	----
	249
	250	(% class="row" %)
	251	(((
	252	(% class="col-xs-12 col-sm-8" %)
	253	(((
2.8	254	= Call History =
	255
	256
2.9	257	* Find your call history
	258	* Manage call history
	259	* Place calls from call history
2.8	260	)))
	261
	262
	263
	264	(% class="col-xs-12 col-sm-4" %)
	265	(((
	266	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	267	)))
	268	)))
	269
2.1	270	----
	271
	272	(% class="row" %)
	273	(((
	274	(% class="col-xs-12 col-sm-8" %)
	275	(((
2.11	276	= Availability States =
	277
	278
3.9	279	* Change availability state when OOO or In Meeting
2.11	280	)))
	281
	282
	283
	284	(% class="col-xs-12 col-sm-4" %)
	285	(((
	286	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	287	)))
	288	)))
	289
	290	----
	291
	292	(% class="row" %)
	293	(((
	294	(% class="col-xs-12 col-sm-8" %)
	295	(((
13.5	296	= Checking Voicemail =
2.1	297
	298
2.5	299	* To access your voicemail box
	300	* To access your voicemail from another extension within the district
	301	* To access your voicemail from off site
2.9	302	* Voicemail indicator
3.12	303	* Voicemail to email
2.1	304	)))
	305
	306
	307
	308	(% class="col-xs-12 col-sm-4" %)
	309	(((
	310	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	311	)))
	312	)))
	313
	314
	315	----
	316
	317	(% class="row" %)
	318	(((
	319	(% class="col-xs-12 col-sm-8" %)
	320	(((
2.5	321	= Phone Settings =
1.1	322
	323
2.6	324	* Disable tap sounds
	325	* Adjust volume:
	326	** Ringer volume
	327	** Call volume
	328	** Mute calls
1.1	329	)))
	330
	331
	332
	333	(% class="col-xs-12 col-sm-4" %)
	334	(((
	335	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	336	)))
	337	)))
	338
	339
	340
2.1	341	----
1.1	342
2.1	343	(% class="row" %)
	344	(((
	345	(% class="col-xs-12 col-sm-8" %)
	346	(((
13.6	347	= Answering Doorbells =
1.1	348
	349
2.1	350	Content 3
	351	)))
1.1	352
2.1	353
	354
	355	(% class="col-xs-12 col-sm-4" %)
	356	(((
	357	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	358	)))
	359	)))
	360
	361
	362	----
	363
	364	(% class="row" %)
	365	(((
	366	(% class="col-xs-12 col-sm-8" %)
	367	(((
3.9	368	= All Call and Paging/Intercom =
2.1	369
	370
3.9	371	* Page within school
	372	* Page between buildings
2.1	373	)))
	374
	375
	376
	377	(% class="col-xs-12 col-sm-4" %)
	378	(((
	379	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	380	)))
	381	)))
	382
1.1	383

Wiki source code of Admin_Directions-GS3350

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