Wiki source code of Admin_Directions-GS3350

Version 17.8 by Christine Sklareski on 2025/05/21 14:14

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2.4	5	(% class="wikigeneratedid" id="HPlacingCalls" %)
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1.1	7
3.4	8	Hardware:
1.1	9
3.2	10
3.11	11	* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing\|\|rel="noopener noreferrer" target="_blank"]]
1.1	12	)))
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	16	(% class="col-xs-12 col-sm-4" %)
	17	(((
	18	{{box title="Contents"}}
	19	{{toc/}}
	20	{{/box}}
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	22	)))
	23
	24	----
	25
	26	(% class="row" %)
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	28	(% class="col-xs-12 col-sm-8" %)
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8.2	30	= Place Calls =
2.4	31
17.4	32	To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
2.4	33
12.1	34	== Initiate a call: ==
11.3	35
	36	1. Pick up the handset
	37	1. Press the Speaker button on the phone
	38	1. Press the Speaker button on the touchscreen
12.2	39	1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
	40	1. Press a name on a button box (speakerphone will engage if not using handset)
11.3	41
8.2	42	== Place Ringing Calls ==
4.3	43
	44	* Place a ringing call to an internal extension:
13.2	45	** Initiate a call
	46	** Use the keypad to enter the extension
	47	** Press Audio call or Video call.
	48	*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
	49	*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
	50	** To disconnect the call, return the handset to the cradle.
	51	\\(% style="display:none" %)
	52	* To place a call to an outside phone number:
	53	** Initiate a call
	54	** Use the keypad to press 9 (to access the outside line)
	55	** Use the keypad to enter the external phone number
	56	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
	57	** To disconnect the call, return the handset to the cradle.
4.3	58
8.2	59	== Place Emergency Calls ==
4.3	60
9.2	61	* To place an emergency 911 call:
	62	** Pick up the handset or engage the speakerphone
	63	** Dial 911 or 9911 on the keypad.
9.4	64	** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
9.2	65	** To disconnect the call, return the handset to the cradle or press the Speaker button.
7.1	66
9.3	67	* To place an internal emergency call to alert the office of an issue:
9.2	68	** Pick up the handset or engage the speakerphone
	69	** Dial your building's internal emergency extension on the keypad.
11.1	70	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
9.2	71	** To disconnect the call, return the handset to the cradle or press the Speaker button.
4.3	72
15.2	73	(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
	74
	75	)))
13.4	76
15.2	77
	78
	79	(% class="col-xs-12 col-sm-4" %)
	80	(((
	81	[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png\|\|alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
	82	)))
	83	)))
	84
	85	----
	86
	87	(% class="row" %)
	88	(((
	89	(% class="col-xs-12 col-sm-8" %)
	90	(((
8.2	91	== Place Conference Calls ==
4.3	92
	93	* (((
17.5	94	To initiate a conference call from the dial screen:
13.7	95	GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
	96
	97	* Bring up the dial screen
15.2	98	* Enter the first extension number then press on it on the left panel of the screen
13.7	99	* The extension will be added to the dialing field and users can dial another number
	100	* When all extensions have been entered, press "Audio Call" or "Video Call"
	101
15.2	102	To initiate a conference call while on a phone call:
	103
17.6	104	* When the phone is on the call screen, tap on the "Conference" button
15.2	105	* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
17.5	106	* After the call is established, the conference screen is brought up.
	107	* Tap the "Invite" button to add more members to the conference.
	108
	109	To initiate a conference call from the conference soft key:
	110
17.6	111	* Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
17.7	112
	113
	114	Conference Call Management:
	115
	116	* Individual management:
	117	** Remove a user from call: Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
	118	** Mute: Tap the extension and then click the Mute button.
	119	** Video on: Tap the extension and tap the Video on button.
	120	* End a conference call:
17.8	121	** Tap the red handset button to end the call for everyone.
	122	** Individuals who disconnect from the call will exit but all other parties will remain.
17.7	123
	124
15.2	125	)))
	126
13.7	127
2.4	128	)))
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15.4	130
	131
2.4	132	(% class="col-xs-12 col-sm-4" %)
	133	(((
15.4	134	[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png\|\|alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
	135
15.5	136
17.5	137	[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png\|\|alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
2.4	138	)))
	139	)))
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15.4	141
2.4	142	----
	143
	144	(% class="row" %)
	145	(((
	146	(% class="col-xs-12 col-sm-8" %)
	147	(((
2.1	148	= Answering Calls =
1.1	149
17.2	150	Caller ID will show who is calling.
1.1	151
17.4	152	* To answer a single incoming call:
17.2	153	** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
17.4	154	** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
	155
	156	* To answer a second simultaneous call
17.3	157	**
2.7	158	* To pick up a call ringing at another phone in your group
	159	* To send a ringing call to voicemail instead of answering
1.1	160	)))
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	164	(% class="col-xs-12 col-sm-4" %)
	165	(((
17.3	166	[[Figure 1. >>image:GS-AnswerAudioCall.png\|\|alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
	167
	168	[[Figure 1. >>image:GS-AnswerVideoCall.png\|\|alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
1.1	169	)))
	170	)))
	171
2.5	172	----
1.1	173
2.5	174	(% class="row" %)
	175	(((
	176	(% class="col-xs-12 col-sm-8" %)
	177	(((
3.10	178	= Directory, Speed Dials, Favorites, and Button Boxes =
2.5	179
	180
2.10	181	* Directory
	182	* Speed Dials
	183	* Favorites
3.10	184	* Button boxes
2.5	185	)))
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	189	(% class="col-xs-12 col-sm-4" %)
	190	(((
	191	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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	193	)))
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1.1	196	----
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	198	(% class="row" %)
	199	(((
	200	(% class="col-xs-12 col-sm-8" %)
	201	(((
2.1	202	= Call Handling =
	203
	204
2.5	205	* To transfer a call
	206	** Blind transfer
	207	** Announced transfer
	208	* To transfer a call to voicemail
2.6	209	** (((
	210	Press Transfer and then press * and then enter the extension to go to directly to VM
2.1	211	)))
2.6	212	)))
2.1	213
	214
	215
	216	(% class="col-xs-12 col-sm-4" %)
	217	(((
	218	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	219	)))
	220	)))
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2.8	223	----
2.1	224
2.8	225	(% class="row" %)
	226	(((
	227	(% class="col-xs-12 col-sm-8" %)
	228	(((
3.11	229	= Pick up groups / Hunt groups / Monitored Extensions =
	230
	231
	232	* Pick up groups
	233	* Hunt groups
	234	* Monitored extensions
	235	)))
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	237
	238
	239	(% class="col-xs-12 col-sm-4" %)
	240	(((
	241	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	242	)))
	243	)))
	244
	245	----
	246
	247	(% class="row" %)
	248	(((
	249	(% class="col-xs-12 col-sm-8" %)
	250	(((
2.8	251	= Call History =
	252
	253
2.9	254	* Find your call history
	255	* Manage call history
	256	* Place calls from call history
2.8	257	)))
	258
	259
	260
	261	(% class="col-xs-12 col-sm-4" %)
	262	(((
	263	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	264	)))
	265	)))
	266
2.1	267	----
	268
	269	(% class="row" %)
	270	(((
	271	(% class="col-xs-12 col-sm-8" %)
	272	(((
2.11	273	= Availability States =
	274
	275
3.9	276	* Change availability state when OOO or In Meeting
2.11	277	)))
	278
	279
	280
	281	(% class="col-xs-12 col-sm-4" %)
	282	(((
	283	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	284	)))
	285	)))
	286
	287	----
	288
	289	(% class="row" %)
	290	(((
	291	(% class="col-xs-12 col-sm-8" %)
	292	(((
13.5	293	= Checking Voicemail =
2.1	294
	295
2.5	296	* To access your voicemail box
	297	* To access your voicemail from another extension within the district
	298	* To access your voicemail from off site
2.9	299	* Voicemail indicator
3.12	300	* Voicemail to email
2.1	301	)))
	302
	303
	304
	305	(% class="col-xs-12 col-sm-4" %)
	306	(((
	307	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	308	)))
	309	)))
	310
	311
	312	----
	313
	314	(% class="row" %)
	315	(((
	316	(% class="col-xs-12 col-sm-8" %)
	317	(((
2.5	318	= Phone Settings =
1.1	319
	320
2.6	321	* Disable tap sounds
	322	* Adjust volume:
	323	** Ringer volume
	324	** Call volume
	325	** Mute calls
1.1	326	)))
	327
	328
	329
	330	(% class="col-xs-12 col-sm-4" %)
	331	(((
	332	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	333	)))
	334	)))
	335
	336
	337
2.1	338	----
1.1	339
2.1	340	(% class="row" %)
	341	(((
	342	(% class="col-xs-12 col-sm-8" %)
	343	(((
13.6	344	= Answering Doorbells =
1.1	345
	346
2.1	347	Content 3
	348	)))
1.1	349
2.1	350
	351
	352	(% class="col-xs-12 col-sm-4" %)
	353	(((
	354	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	355	)))
	356	)))
	357
	358
	359	----
	360
	361	(% class="row" %)
	362	(((
	363	(% class="col-xs-12 col-sm-8" %)
	364	(((
3.9	365	= All Call and Paging/Intercom =
2.1	366
	367
3.9	368	* Page within school
	369	* Page between buildings
2.1	370	)))
	371
	372
	373
	374	(% class="col-xs-12 col-sm-4" %)
	375	(((
	376	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	377	)))
	378	)))
	379
1.1	380

Wiki source code of Admin_Directions-GS3350

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