Wiki source code of Admin_Directions-GS3350

Version 17.5 by Christine Sklareski on 2025/05/21 11:21

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2.4	5	(% class="wikigeneratedid" id="HPlacingCalls" %)
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1.1	7
3.4	8	Hardware:
1.1	9
3.2	10
3.11	11	* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing\|\|rel="noopener noreferrer" target="_blank"]]
1.1	12	)))
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	16	(% class="col-xs-12 col-sm-4" %)
	17	(((
	18	{{box title="Contents"}}
	19	{{toc/}}
	20	{{/box}}
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	23
	24	----
	25
	26	(% class="row" %)
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	28	(% class="col-xs-12 col-sm-8" %)
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8.2	30	= Place Calls =
2.4	31
17.4	32	To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will initiate automatically.
2.4	33
12.1	34	== Initiate a call: ==
11.3	35
	36	1. Pick up the handset
	37	1. Press the Speaker button on the phone
	38	1. Press the Speaker button on the touchscreen
12.2	39	1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
	40	1. Press a name on a button box (speakerphone will engage if not using handset)
11.3	41
8.2	42	== Place Ringing Calls ==
4.3	43
	44	* Place a ringing call to an internal extension:
13.2	45	** Initiate a call
	46	** Use the keypad to enter the extension
	47	** Press Audio call or Video call.
	48	*** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
	49	*** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
	50	** To disconnect the call, return the handset to the cradle.
	51	\\(% style="display:none" %)
	52	* To place a call to an outside phone number:
	53	** Initiate a call
	54	** Use the keypad to press 9 (to access the outside line)
	55	** Use the keypad to enter the external phone number
	56	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
	57	** To disconnect the call, return the handset to the cradle.
4.3	58
8.2	59	== Place Emergency Calls ==
4.3	60
9.2	61	* To place an emergency 911 call:
	62	** Pick up the handset or engage the speakerphone
	63	** Dial 911 or 9911 on the keypad.
9.4	64	** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
9.2	65	** To disconnect the call, return the handset to the cradle or press the Speaker button.
7.1	66
9.3	67	* To place an internal emergency call to alert the office of an issue:
9.2	68	** Pick up the handset or engage the speakerphone
	69	** Dial your building's internal emergency extension on the keypad.
11.1	70	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
9.2	71	** To disconnect the call, return the handset to the cradle or press the Speaker button.
4.3	72
15.2	73	(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
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	75	)))
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15.2	77
	78
	79	(% class="col-xs-12 col-sm-4" %)
	80	(((
	81	[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png\|\|alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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	85	----
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	87	(% class="row" %)
	88	(((
	89	(% class="col-xs-12 col-sm-8" %)
	90	(((
8.2	91	== Place Conference Calls ==
4.3	92
	93	* (((
17.5	94	To initiate a conference call from the dial screen:
13.7	95	GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
	96
	97	* Bring up the dial screen
15.2	98	* Enter the first extension number then press on it on the left panel of the screen
13.7	99	* The extension will be added to the dialing field and users can dial another number
	100	* When all extensions have been entered, press "Audio Call" or "Video Call"
	101
15.4	102
15.2	103	To initiate a conference call while on a phone call:
	104
	105	* When the phone is on the call screen, tap on the "Conference" button
	106	* Enter the third-party number or choose an available number on the left menu from the call history or contacts.
17.5	107	* After the call is established, the conference screen is brought up.
	108	* Tap the "Invite" button to add more members to the conference.
	109
	110
	111
	112	To initiate a conference call from the conference soft key:
	113
	114	Bring up the dial screen Enter the first extension number then press on it on the left panel of the screen The extension will be added to the dialing field and users can dial another number When all extensions have been entered, press "Audio Call" or "Video Call"
15.2	115	)))
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13.7	117
2.4	118	)))
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15.4	120
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2.4	122	(% class="col-xs-12 col-sm-4" %)
	123	(((
15.4	124	[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png\|\|alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
	125
15.5	126
17.5	127	[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png\|\|alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
2.4	128	)))
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15.4	131
2.4	132	----
	133
	134	(% class="row" %)
	135	(((
	136	(% class="col-xs-12 col-sm-8" %)
	137	(((
2.1	138	= Answering Calls =
1.1	139
17.2	140	Caller ID will show who is calling.
1.1	141
17.4	142	* To answer a single incoming call:
17.2	143	** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
17.4	144	** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
	145
	146	* To answer a second simultaneous call
17.3	147	**
2.7	148	* To pick up a call ringing at another phone in your group
	149	* To send a ringing call to voicemail instead of answering
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	154	(% class="col-xs-12 col-sm-4" %)
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17.3	156	[[Figure 1. >>image:GS-AnswerAudioCall.png\|\|alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
	157
	158	[[Figure 1. >>image:GS-AnswerVideoCall.png\|\|alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
1.1	159	)))
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2.5	162	----
1.1	163
2.5	164	(% class="row" %)
	165	(((
	166	(% class="col-xs-12 col-sm-8" %)
	167	(((
3.10	168	= Directory, Speed Dials, Favorites, and Button Boxes =
2.5	169
	170
2.10	171	* Directory
	172	* Speed Dials
	173	* Favorites
3.10	174	* Button boxes
2.5	175	)))
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	179	(% class="col-xs-12 col-sm-4" %)
	180	(((
	181	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	182	)))
	183	)))
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1.1	186	----
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	188	(% class="row" %)
	189	(((
	190	(% class="col-xs-12 col-sm-8" %)
	191	(((
2.1	192	= Call Handling =
	193
	194
2.5	195	* To transfer a call
	196	** Blind transfer
	197	** Announced transfer
	198	* To transfer a call to voicemail
2.6	199	** (((
	200	Press Transfer and then press * and then enter the extension to go to directly to VM
2.1	201	)))
2.6	202	)))
2.1	203
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	206	(% class="col-xs-12 col-sm-4" %)
	207	(((
	208	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	209	)))
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2.8	213	----
2.1	214
2.8	215	(% class="row" %)
	216	(((
	217	(% class="col-xs-12 col-sm-8" %)
	218	(((
3.11	219	= Pick up groups / Hunt groups / Monitored Extensions =
	220
	221
	222	* Pick up groups
	223	* Hunt groups
	224	* Monitored extensions
	225	)))
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	227
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	229	(% class="col-xs-12 col-sm-4" %)
	230	(((
	231	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	232	)))
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	235	----
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	237	(% class="row" %)
	238	(((
	239	(% class="col-xs-12 col-sm-8" %)
	240	(((
2.8	241	= Call History =
	242
	243
2.9	244	* Find your call history
	245	* Manage call history
	246	* Place calls from call history
2.8	247	)))
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	249
	250
	251	(% class="col-xs-12 col-sm-4" %)
	252	(((
	253	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	254	)))
	255	)))
	256
2.1	257	----
	258
	259	(% class="row" %)
	260	(((
	261	(% class="col-xs-12 col-sm-8" %)
	262	(((
2.11	263	= Availability States =
	264
	265
3.9	266	* Change availability state when OOO or In Meeting
2.11	267	)))
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	269
	270
	271	(% class="col-xs-12 col-sm-4" %)
	272	(((
	273	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	274	)))
	275	)))
	276
	277	----
	278
	279	(% class="row" %)
	280	(((
	281	(% class="col-xs-12 col-sm-8" %)
	282	(((
13.5	283	= Checking Voicemail =
2.1	284
	285
2.5	286	* To access your voicemail box
	287	* To access your voicemail from another extension within the district
	288	* To access your voicemail from off site
2.9	289	* Voicemail indicator
3.12	290	* Voicemail to email
2.1	291	)))
	292
	293
	294
	295	(% class="col-xs-12 col-sm-4" %)
	296	(((
	297	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	298	)))
	299	)))
	300
	301
	302	----
	303
	304	(% class="row" %)
	305	(((
	306	(% class="col-xs-12 col-sm-8" %)
	307	(((
2.5	308	= Phone Settings =
1.1	309
	310
2.6	311	* Disable tap sounds
	312	* Adjust volume:
	313	** Ringer volume
	314	** Call volume
	315	** Mute calls
1.1	316	)))
	317
	318
	319
	320	(% class="col-xs-12 col-sm-4" %)
	321	(((
	322	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	323	)))
	324	)))
	325
	326
	327
2.1	328	----
1.1	329
2.1	330	(% class="row" %)
	331	(((
	332	(% class="col-xs-12 col-sm-8" %)
	333	(((
13.6	334	= Answering Doorbells =
1.1	335
	336
2.1	337	Content 3
	338	)))
1.1	339
2.1	340
	341
	342	(% class="col-xs-12 col-sm-4" %)
	343	(((
	344	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	345	)))
	346	)))
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	348
	349	----
	350
	351	(% class="row" %)
	352	(((
	353	(% class="col-xs-12 col-sm-8" %)
	354	(((
3.9	355	= All Call and Paging/Intercom =
2.1	356
	357
3.9	358	* Page within school
	359	* Page between buildings
2.1	360	)))
	361
	362
	363
	364	(% class="col-xs-12 col-sm-4" %)
	365	(((
	366	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	367	)))
	368	)))
	369
1.1	370

Wiki source code of Admin_Directions-GS3350

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