Skip to Content

Wiki source code of Admin_Directions-GS3350

Version 17.3 by Christine Sklareski on 2025/05/21 10:53
Show last authors
1 (% class="row" %)
2 (((
3 (% class="col-xs-12 col-sm-8" %)
4 (((
5 (% class="wikigeneratedid" id="HPlacingCalls" %)
6
7
8 Hardware:
9
10
11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
12 )))
13
14
15
16 (% class="col-xs-12 col-sm-4" %)
17 (((
18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
21 )))
22 )))
23
24 ----
25
26 (% class="row" %)
27 (((
28 (% class="col-xs-12 col-sm-8" %)
29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == Place Ringing Calls ==
42
43 * **Place a ringing call to an internal extension:**
44 ** Initiate a call
45 ** Use the keypad to enter the extension
46 ** Press Audio call or Video call.
47 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 ** To disconnect the call, return the handset to the cradle.
50 \\(% style="display:none" %)
51 * **To place a call to an outside phone number**:
52 ** Initiate a call
53 ** Use the keypad to press 9 (to access the outside line)
54 ** Use the keypad to enter the external phone number
55 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 ** To disconnect the call, return the handset to the cradle.
57
58 == Place Emergency Calls ==
59
60 * **To place an emergency 911 call:**
61 ** Pick up the handset or engage the speakerphone
62 ** Dial 911 or 9911 on the keypad.
63 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
65
66 * **To place an internal emergency call to alert the office of an issue:**
67 ** Pick up the handset or engage the speakerphone
68 ** Dial your building's internal emergency extension on the keypad.
69 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
71
72 (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73
74 )))
75
76
77
78 (% class="col-xs-12 col-sm-4" %)
79 (((
80 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
81 )))
82 )))
83
84 ----
85
86 (% class="row" %)
87 (((
88 (% class="col-xs-12 col-sm-8" %)
89 (((
90 == Place Conference Calls ==
91
92 * (((
93 **To initiate a conference call:**
94 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95
96 * Bring up the dial screen
97 * Enter the first extension number then press on it on the left panel of the screen
98 * The extension will be added to the dialing field and users can dial another number
99 * When all extensions have been entered, press "Audio Call" or "Video Call"
100
101
102 **To initiate a conference call while on a phone call:**
103
104 * When** **the phone is on the call screen, tap on the "Conference" button
105 * Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 * Tap the "Invite" button to add members to the conference.
107 * A dial tone will be heard to start dialing a new number.
108 )))
109
110
111 )))
112
113
114
115 (% class="col-xs-12 col-sm-4" %)
116 (((
117 [[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
118
119
120 [[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
121 )))
122 )))
123
124
125 ----
126
127 (% class="row" %)
128 (((
129 (% class="col-xs-12 col-sm-8" %)
130 (((
131 = Answering Calls =
132
133 Caller ID will show who is calling.
134
135 * To answer a single incoming call:
136 ** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
137 **
138 * To answer a second simultaneous call
139 * To pick up a call ringing at another phone in your group
140 * To send a ringing call to voicemail instead of answering
141 )))
142
143
144
145 (% class="col-xs-12 col-sm-4" %)
146 (((
147 [[Figure 1. >>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
148
149 [[Figure 1. >>image:GS-AnswerVideoCall.png||alt="Tap the Video softkey to answer a video call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="228" width="397"]]
150 )))
151 )))
152
153 ----
154
155 (% class="row" %)
156 (((
157 (% class="col-xs-12 col-sm-8" %)
158 (((
159 = Directory, Speed Dials, Favorites, and Button Boxes =
160
161
162 * Directory
163 * Speed Dials
164 * Favorites
165 * Button boxes
166 )))
167
168
169
170 (% class="col-xs-12 col-sm-4" %)
171 (((
172 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
173 )))
174 )))
175
176
177 ----
178
179 (% class="row" %)
180 (((
181 (% class="col-xs-12 col-sm-8" %)
182 (((
183 = Call Handling =
184
185
186 * To transfer a call 
187 ** Blind transfer
188 ** Announced transfer
189 * To transfer a call to voicemail
190 ** (((
191 Press Transfer and then press * and then enter the extension to go to directly to VM
192 )))
193 )))
194
195
196
197 (% class="col-xs-12 col-sm-4" %)
198 (((
199 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
200 )))
201 )))
202
203
204 ----
205
206 (% class="row" %)
207 (((
208 (% class="col-xs-12 col-sm-8" %)
209 (((
210 = Pick up groups / Hunt groups / Monitored Extensions =
211
212
213 * Pick up groups
214 * Hunt groups
215 * Monitored extensions
216 )))
217
218
219
220 (% class="col-xs-12 col-sm-4" %)
221 (((
222 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
223 )))
224 )))
225
226 ----
227
228 (% class="row" %)
229 (((
230 (% class="col-xs-12 col-sm-8" %)
231 (((
232 = Call History =
233
234
235 * Find your call history
236 * Manage call history
237 * Place calls from call history
238 )))
239
240
241
242 (% class="col-xs-12 col-sm-4" %)
243 (((
244 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
245 )))
246 )))
247
248 ----
249
250 (% class="row" %)
251 (((
252 (% class="col-xs-12 col-sm-8" %)
253 (((
254 = Availability States =
255
256
257 * Change availability state when OOO or In Meeting
258 )))
259
260
261
262 (% class="col-xs-12 col-sm-4" %)
263 (((
264 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
265 )))
266 )))
267
268 ----
269
270 (% class="row" %)
271 (((
272 (% class="col-xs-12 col-sm-8" %)
273 (((
274 = Checking Voicemail =
275
276
277 * To access your voicemail box
278 * To access your voicemail from another extension within the district
279 * To access your voicemail from off site
280 * Voicemail indicator
281 * Voicemail to email
282 )))
283
284
285
286 (% class="col-xs-12 col-sm-4" %)
287 (((
288 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
289 )))
290 )))
291
292
293 ----
294
295 (% class="row" %)
296 (((
297 (% class="col-xs-12 col-sm-8" %)
298 (((
299 = Phone Settings =
300
301
302 * Disable tap sounds
303 * Adjust volume:
304 ** Ringer volume
305 ** Call volume
306 ** Mute calls
307 )))
308
309
310
311 (% class="col-xs-12 col-sm-4" %)
312 (((
313 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
314 )))
315 )))
316
317
318
319 ----
320
321 (% class="row" %)
322 (((
323 (% class="col-xs-12 col-sm-8" %)
324 (((
325 = Answering Doorbells =
326
327
328 Content 3
329 )))
330
331
332
333 (% class="col-xs-12 col-sm-4" %)
334 (((
335 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
336 )))
337 )))
338
339
340 ----
341
342 (% class="row" %)
343 (((
344 (% class="col-xs-12 col-sm-8" %)
345 (((
346 = All Call and Paging/Intercom =
347
348
349 * Page within school
350 * Page between buildings
351 )))
352
353
354
355 (% class="col-xs-12 col-sm-4" %)
356 (((
357 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
358 )))
359 )))
360
361