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Wiki source code of Admin_Directions-GS3350

Version 16.2 by Christine Sklareski on 2025/05/21 10:41
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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22 )))
23
24 ----
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29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == Place Ringing Calls ==
42
43 * **Place a ringing call to an internal extension:**
44 ** Initiate a call
45 ** Use the keypad to enter the extension
46 ** Press Audio call or Video call.
47 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 ** To disconnect the call, return the handset to the cradle.
50 \\(% style="display:none" %)
51 * **To place a call to an outside phone number**:
52 ** Initiate a call
53 ** Use the keypad to press 9 (to access the outside line)
54 ** Use the keypad to enter the external phone number
55 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 ** To disconnect the call, return the handset to the cradle.
57
58 == Place Emergency Calls ==
59
60 * **To place an emergency 911 call:**
61 ** Pick up the handset or engage the speakerphone
62 ** Dial 911 or 9911 on the keypad.
63 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
65
66 * **To place an internal emergency call to alert the office of an issue:**
67 ** Pick up the handset or engage the speakerphone
68 ** Dial your building's internal emergency extension on the keypad.
69 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
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72 (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
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74 )))
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79 (((
80 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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82 )))
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84 ----
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86 (% class="row" %)
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88 (% class="col-xs-12 col-sm-8" %)
89 (((
90 == Place Conference Calls ==
91
92 * (((
93 **To initiate a conference call:**
94 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95
96 * Bring up the dial screen
97 * Enter the first extension number then press on it on the left panel of the screen
98 * The extension will be added to the dialing field and users can dial another number
99 * When all extensions have been entered, press "Audio Call" or "Video Call"
100
101
102
103
104 **To initiate a conference call while on a phone call:**
105
106 * When** **the phone is on the call screen, tap on the "Conference" button
107 * Enter the third-party number or choose an available number on the left menu from the call history or contacts.
108 * Tap the "Invite" button to add members to the conference.
109 * A dial tone will be heard to start dialing a new number.
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117 (% class="col-xs-12 col-sm-4" %)
118 (((
119 [[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
120
121
122 [[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
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127 ----
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129 (% class="row" %)
130 (((
131 (% class="col-xs-12 col-sm-8" %)
132 (((
133 = Answering Calls =
134
135
136 * Call ID will show who is calling
137 * To answer a ringing call
138 * To answer a second simultaneous call
139 * To pick up a call ringing at another phone in your group
140 * To send a ringing call to voicemail instead of answering
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145 (% class="col-xs-12 col-sm-4" %)
146 (((
147 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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149 )))
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151 ----
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153 (% class="row" %)
154 (((
155 (% class="col-xs-12 col-sm-8" %)
156 (((
157 = Directory, Speed Dials, Favorites, and Button Boxes =
158
159
160 * Directory
161 * Speed Dials
162 * Favorites
163 * Button boxes
164 )))
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168 (% class="col-xs-12 col-sm-4" %)
169 (((
170 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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175 ----
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177 (% class="row" %)
178 (((
179 (% class="col-xs-12 col-sm-8" %)
180 (((
181 = Call Handling =
182
183
184 * To transfer a call 
185 ** Blind transfer
186 ** Announced transfer
187 * To transfer a call to voicemail
188 ** (((
189 Press Transfer and then press * and then enter the extension to go to directly to VM
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195 (% class="col-xs-12 col-sm-4" %)
196 (((
197 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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201
202 ----
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204 (% class="row" %)
205 (((
206 (% class="col-xs-12 col-sm-8" %)
207 (((
208 = Pick up groups / Hunt groups / Monitored Extensions =
209
210
211 * Pick up groups
212 * Hunt groups
213 * Monitored extensions
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218 (% class="col-xs-12 col-sm-4" %)
219 (((
220 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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224 ----
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226 (% class="row" %)
227 (((
228 (% class="col-xs-12 col-sm-8" %)
229 (((
230 = Call History =
231
232
233 * Find your call history
234 * Manage call history
235 * Place calls from call history
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240 (% class="col-xs-12 col-sm-4" %)
241 (((
242 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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244 )))
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246 ----
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248 (% class="row" %)
249 (((
250 (% class="col-xs-12 col-sm-8" %)
251 (((
252 = Availability States =
253
254
255 * Change availability state when OOO or In Meeting
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260 (% class="col-xs-12 col-sm-4" %)
261 (((
262 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
263 )))
264 )))
265
266 ----
267
268 (% class="row" %)
269 (((
270 (% class="col-xs-12 col-sm-8" %)
271 (((
272 = Checking Voicemail =
273
274
275 * To access your voicemail box
276 * To access your voicemail from another extension within the district
277 * To access your voicemail from off site
278 * Voicemail indicator
279 * Voicemail to email
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284 (% class="col-xs-12 col-sm-4" %)
285 (((
286 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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291 ----
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293 (% class="row" %)
294 (((
295 (% class="col-xs-12 col-sm-8" %)
296 (((
297 = Phone Settings =
298
299
300 * Disable tap sounds
301 * Adjust volume:
302 ** Ringer volume
303 ** Call volume
304 ** Mute calls
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309 (% class="col-xs-12 col-sm-4" %)
310 (((
311 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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319 (% class="row" %)
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321 (% class="col-xs-12 col-sm-8" %)
322 (((
323 = Answering Doorbells =
324
325
326 Content 3
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331 (% class="col-xs-12 col-sm-4" %)
332 (((
333 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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338 ----
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340 (% class="row" %)
341 (((
342 (% class="col-xs-12 col-sm-8" %)
343 (((
344 = All Call and Paging/Intercom =
345
346
347 * Page within school
348 * Page between buildings
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353 (% class="col-xs-12 col-sm-4" %)
354 (((
355 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
356 )))
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