Skip to Content

Wiki source code of Admin_Directions-GS3350

Version 16.1 by Christine Sklareski on 2025/05/21 10:41
Show last authors
1 (% class="row" %)
2 (((
3 (% class="col-xs-12 col-sm-8" %)
4 (((
5 (% class="wikigeneratedid" id="HPlacingCalls" %)
6
7
8 Hardware:
9
10
11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
12 )))
13
14
15
16 (% class="col-xs-12 col-sm-4" %)
17 (((
18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
21 )))
22 )))
23
24 ----
25
26 (% class="row" %)
27 (((
28 (% class="col-xs-12 col-sm-8" %)
29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == Place Ringing Calls ==
42
43 * **Place a ringing call to an internal extension:**
44 ** Initiate a call
45 ** Use the keypad to enter the extension
46 ** Press Audio call or Video call.
47 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 ** To disconnect the call, return the handset to the cradle.
50 \\(% style="display:none" %)
51 * **To place a call to an outside phone number**:
52 ** Initiate a call
53 ** Use the keypad to press 9 (to access the outside line)
54 ** Use the keypad to enter the external phone number
55 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 ** To disconnect the call, return the handset to the cradle.
57
58 == Place Emergency Calls ==
59
60 * **To place an emergency 911 call:**
61 ** Pick up the handset or engage the speakerphone
62 ** Dial 911 or 9911 on the keypad.
63 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
65
66 * **To place an internal emergency call to alert the office of an issue:**
67 ** Pick up the handset or engage the speakerphone
68 ** Dial your building's internal emergency extension on the keypad.
69 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
71
72 (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
73
74 )))
75
76
77
78 (% class="col-xs-12 col-sm-4" %)
79 (((
80 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
81 )))
82 )))
83
84 ----
85
86 (% class="row" %)
87 (((
88 (% class="col-xs-12 col-sm-8" %)
89 (((
90 == Place Conference Calls ==
91
92 * (((
93 **To initiate a conference call:**
94 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95
96 * Bring up the dial screen
97 * Enter the first extension number then press on it on the left panel of the screen
98 * The extension will be added to the dialing field and users can dial another number
99 * When all extensions have been entered, press "Audio Call" or "Video Call"
100
101
102 **To initiate a conference call while on a phone call:**
103
104 * When** **the phone is on the call screen, tap on the "Conference" button
105 * Enter the third-party number or choose an available number on the left menu from the call history or contacts.
106 * Tap the "Invite" button to add members to the conference.
107 * A dial tone will be heard to start dialing a new number.
108 )))
109
110
111 )))
112
113
114
115 (% class="col-xs-12 col-sm-4" %)
116 (((
117 [[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
118
119
120 [[Figure 3. Invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="205" width="370"]]
121 )))
122 )))
123
124
125 ----
126
127 (% class="row" %)
128 (((
129 (% class="col-xs-12 col-sm-8" %)
130 (((
131 = Answering Calls =
132
133
134 * Call ID will show who is calling
135 * To answer a ringing call
136 * To answer a second simultaneous call
137 * To pick up a call ringing at another phone in your group
138 * To send a ringing call to voicemail instead of answering
139 )))
140
141
142
143 (% class="col-xs-12 col-sm-4" %)
144 (((
145 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
146 )))
147 )))
148
149 ----
150
151 (% class="row" %)
152 (((
153 (% class="col-xs-12 col-sm-8" %)
154 (((
155 = Directory, Speed Dials, Favorites, and Button Boxes =
156
157
158 * Directory
159 * Speed Dials
160 * Favorites
161 * Button boxes
162 )))
163
164
165
166 (% class="col-xs-12 col-sm-4" %)
167 (((
168 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
169 )))
170 )))
171
172
173 ----
174
175 (% class="row" %)
176 (((
177 (% class="col-xs-12 col-sm-8" %)
178 (((
179 = Call Handling =
180
181
182 * To transfer a call 
183 ** Blind transfer
184 ** Announced transfer
185 * To transfer a call to voicemail
186 ** (((
187 Press Transfer and then press * and then enter the extension to go to directly to VM
188 )))
189 )))
190
191
192
193 (% class="col-xs-12 col-sm-4" %)
194 (((
195 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
196 )))
197 )))
198
199
200 ----
201
202 (% class="row" %)
203 (((
204 (% class="col-xs-12 col-sm-8" %)
205 (((
206 = Pick up groups / Hunt groups / Monitored Extensions =
207
208
209 * Pick up groups
210 * Hunt groups
211 * Monitored extensions
212 )))
213
214
215
216 (% class="col-xs-12 col-sm-4" %)
217 (((
218 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
219 )))
220 )))
221
222 ----
223
224 (% class="row" %)
225 (((
226 (% class="col-xs-12 col-sm-8" %)
227 (((
228 = Call History =
229
230
231 * Find your call history
232 * Manage call history
233 * Place calls from call history
234 )))
235
236
237
238 (% class="col-xs-12 col-sm-4" %)
239 (((
240 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
241 )))
242 )))
243
244 ----
245
246 (% class="row" %)
247 (((
248 (% class="col-xs-12 col-sm-8" %)
249 (((
250 = Availability States =
251
252
253 * Change availability state when OOO or In Meeting
254 )))
255
256
257
258 (% class="col-xs-12 col-sm-4" %)
259 (((
260 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
261 )))
262 )))
263
264 ----
265
266 (% class="row" %)
267 (((
268 (% class="col-xs-12 col-sm-8" %)
269 (((
270 = Checking Voicemail =
271
272
273 * To access your voicemail box
274 * To access your voicemail from another extension within the district
275 * To access your voicemail from off site
276 * Voicemail indicator
277 * Voicemail to email
278 )))
279
280
281
282 (% class="col-xs-12 col-sm-4" %)
283 (((
284 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
285 )))
286 )))
287
288
289 ----
290
291 (% class="row" %)
292 (((
293 (% class="col-xs-12 col-sm-8" %)
294 (((
295 = Phone Settings =
296
297
298 * Disable tap sounds
299 * Adjust volume:
300 ** Ringer volume
301 ** Call volume
302 ** Mute calls
303 )))
304
305
306
307 (% class="col-xs-12 col-sm-4" %)
308 (((
309 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
310 )))
311 )))
312
313
314
315 ----
316
317 (% class="row" %)
318 (((
319 (% class="col-xs-12 col-sm-8" %)
320 (((
321 = Answering Doorbells =
322
323
324 Content 3
325 )))
326
327
328
329 (% class="col-xs-12 col-sm-4" %)
330 (((
331 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
332 )))
333 )))
334
335
336 ----
337
338 (% class="row" %)
339 (((
340 (% class="col-xs-12 col-sm-8" %)
341 (((
342 = All Call and Paging/Intercom =
343
344
345 * Page within school
346 * Page between buildings
347 )))
348
349
350
351 (% class="col-xs-12 col-sm-4" %)
352 (((
353 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
354 )))
355 )))
356
357