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Wiki source code of Admin_Directions-GS3350

Version 15.2 by Christine Sklareski on 2025/05/21 10:31
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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22 )))
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24 ----
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29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == Place Ringing Calls ==
42
43 * **Place a ringing call to an internal extension:**
44 ** Initiate a call
45 ** Use the keypad to enter the extension
46 ** Press Audio call or Video call.
47 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 ** To disconnect the call, return the handset to the cradle.
50 \\(% style="display:none" %)
51 * **To place a call to an outside phone number**:
52 ** Initiate a call
53 ** Use the keypad to press 9 (to access the outside line)
54 ** Use the keypad to enter the external phone number
55 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 ** To disconnect the call, return the handset to the cradle.
57
58 == Place Emergency Calls ==
59
60 * **To place an emergency 911 call:**
61 ** Pick up the handset or engage the speakerphone
62 ** Dial 911 or 9911 on the keypad.
63 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
64 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
65
66 * **To place an internal emergency call to alert the office of an issue:**
67 ** Pick up the handset or engage the speakerphone
68 ** Dial your building's internal emergency extension on the keypad.
69 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
70 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
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74 )))
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79 (((
80 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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84 ----
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86 (% class="row" %)
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88 (% class="col-xs-12 col-sm-8" %)
89 (((
90 == Place Conference Calls ==
91
92 * (((
93 **To initiate a conference call:**
94 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
95
96 * Bring up the dial screen
97 * Enter the first extension number then press on it on the left panel of the screen
98 * The extension will be added to the dialing field and users can dial another number
99 * When all extensions have been entered, press "Audio Call" or "Video Call"
100
101 **To initiate a conference call while on a phone call:**
102
103 * When** **the phone is on the call screen, tap on the "Conference" button
104 * Enter the third-party number or choose an available number on the left menu from the call history or contacts.
105 * Tap the "Invite" button to add members to the conference.
106 * A dial tone will be heard to start dialing a new number.
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114 (% class="col-xs-12 col-sm-4" %)
115 (((
116 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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118 )))
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120 ----
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122 (% class="row" %)
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126 = Answering Calls =
127
128
129 * Call ID will show who is calling
130 * To answer a ringing call
131 * To answer a second simultaneous call
132 * To pick up a call ringing at another phone in your group
133 * To send a ringing call to voicemail instead of answering
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138 (% class="col-xs-12 col-sm-4" %)
139 (((
140 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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144 ----
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146 (% class="row" %)
147 (((
148 (% class="col-xs-12 col-sm-8" %)
149 (((
150 = Directory, Speed Dials, Favorites, and Button Boxes =
151
152
153 * Directory
154 * Speed Dials
155 * Favorites
156 * Button boxes
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161 (% class="col-xs-12 col-sm-4" %)
162 (((
163 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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168 ----
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170 (% class="row" %)
171 (((
172 (% class="col-xs-12 col-sm-8" %)
173 (((
174 = Call Handling =
175
176
177 * To transfer a call 
178 ** Blind transfer
179 ** Announced transfer
180 * To transfer a call to voicemail
181 ** (((
182 Press Transfer and then press * and then enter the extension to go to directly to VM
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188 (% class="col-xs-12 col-sm-4" %)
189 (((
190 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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193
194
195 ----
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197 (% class="row" %)
198 (((
199 (% class="col-xs-12 col-sm-8" %)
200 (((
201 = Pick up groups / Hunt groups / Monitored Extensions =
202
203
204 * Pick up groups
205 * Hunt groups
206 * Monitored extensions
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211 (% class="col-xs-12 col-sm-4" %)
212 (((
213 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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217 ----
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219 (% class="row" %)
220 (((
221 (% class="col-xs-12 col-sm-8" %)
222 (((
223 = Call History =
224
225
226 * Find your call history
227 * Manage call history
228 * Place calls from call history
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233 (% class="col-xs-12 col-sm-4" %)
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235 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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239 ----
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241 (% class="row" %)
242 (((
243 (% class="col-xs-12 col-sm-8" %)
244 (((
245 = Availability States =
246
247
248 * Change availability state when OOO or In Meeting
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253 (% class="col-xs-12 col-sm-4" %)
254 (((
255 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
256 )))
257 )))
258
259 ----
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261 (% class="row" %)
262 (((
263 (% class="col-xs-12 col-sm-8" %)
264 (((
265 = Checking Voicemail =
266
267
268 * To access your voicemail box
269 * To access your voicemail from another extension within the district
270 * To access your voicemail from off site
271 * Voicemail indicator
272 * Voicemail to email
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277 (% class="col-xs-12 col-sm-4" %)
278 (((
279 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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284 ----
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286 (% class="row" %)
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288 (% class="col-xs-12 col-sm-8" %)
289 (((
290 = Phone Settings =
291
292
293 * Disable tap sounds
294 * Adjust volume:
295 ** Ringer volume
296 ** Call volume
297 ** Mute calls
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302 (% class="col-xs-12 col-sm-4" %)
303 (((
304 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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310 ----
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312 (% class="row" %)
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316 = Answering Doorbells =
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319 Content 3
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324 (% class="col-xs-12 col-sm-4" %)
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326 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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331 ----
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333 (% class="row" %)
334 (((
335 (% class="col-xs-12 col-sm-8" %)
336 (((
337 = All Call and Paging/Intercom =
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339
340 * Page within school
341 * Page between buildings
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346 (% class="col-xs-12 col-sm-4" %)
347 (((
348 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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