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Wiki source code of Admin_Directions-GS3350

Version 15.1 by Christine Sklareski on 2025/05/21 10:05
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41
42 == Place Ringing Calls ==
43
44 * **Place a ringing call to an internal extension:**
45 ** Initiate a call
46 ** Use the keypad to enter the extension
47 ** Press Audio call or Video call.
48 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 ** To disconnect the call, return the handset to the cradle.
51 \\(% style="display:none" %)
52 * **To place a call to an outside phone number**:
53 ** Initiate a call
54 ** Use the keypad to press 9 (to access the outside line)
55 ** Use the keypad to enter the external phone number
56 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 ** To disconnect the call, return the handset to the cradle.
58
59
60 == Place Emergency Calls ==
61
62 * **To place an emergency 911 call:**
63 ** Pick up the handset or engage the speakerphone
64 ** Dial 911 or 9911 on the keypad.
65 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
66 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
67
68 * **To place an internal emergency call to alert the office of an issue:**
69 ** Pick up the handset or engage the speakerphone
70 ** Dial your building's internal emergency extension on the keypad.
71 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
73
74
75 == Place Conference Calls ==
76
77 * (((
78 **To initiate a conference call **
79 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
80
81 * Bring up the dial screen
82 * Enter the extension number then press on it on the left panel of the screen
83 * The extension will be added to the dialing field and users can dial another number
84 * When all extensions have been entered, press "Audio Call" or "Video Call"
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93 (((
94 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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100 ----
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105 (((
106 = Answering Calls =
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108
109 * Call ID will show who is calling
110 * To answer a ringing call
111 * To answer a second simultaneous call
112 * To pick up a call ringing at another phone in your group
113 * To send a ringing call to voicemail instead of answering
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119 (((
120 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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124 ----
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126 (% class="row" %)
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130 = Directory, Speed Dials, Favorites, and Button Boxes =
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132
133 * Directory
134 * Speed Dials
135 * Favorites
136 * Button boxes
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142 (((
143 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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148 ----
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152 (% class="col-xs-12 col-sm-8" %)
153 (((
154 = Call Handling =
155
156
157 * To transfer a call 
158 ** Blind transfer
159 ** Announced transfer
160 * To transfer a call to voicemail
161 ** (((
162 Press Transfer and then press * and then enter the extension to go to directly to VM
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169 (((
170 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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175 ----
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177 (% class="row" %)
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179 (% class="col-xs-12 col-sm-8" %)
180 (((
181 = Pick up groups / Hunt groups / Monitored Extensions =
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183
184 * Pick up groups
185 * Hunt groups
186 * Monitored extensions
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191 (% class="col-xs-12 col-sm-4" %)
192 (((
193 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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197 ----
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199 (% class="row" %)
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201 (% class="col-xs-12 col-sm-8" %)
202 (((
203 = Call History =
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205
206 * Find your call history
207 * Manage call history
208 * Place calls from call history
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213 (% class="col-xs-12 col-sm-4" %)
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215 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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219 ----
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223 (% class="col-xs-12 col-sm-8" %)
224 (((
225 = Availability States =
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227
228 * Change availability state when OOO or In Meeting
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235 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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239 ----
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241 (% class="row" %)
242 (((
243 (% class="col-xs-12 col-sm-8" %)
244 (((
245 = Checking Voicemail =
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247
248 * To access your voicemail box
249 * To access your voicemail from another extension within the district
250 * To access your voicemail from off site
251 * Voicemail indicator
252 * Voicemail to email
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257 (% class="col-xs-12 col-sm-4" %)
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259 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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264 ----
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269 (((
270 = Phone Settings =
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272
273 * Disable tap sounds
274 * Adjust volume:
275 ** Ringer volume
276 ** Call volume
277 ** Mute calls
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282 (% class="col-xs-12 col-sm-4" %)
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284 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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296 = Answering Doorbells =
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298
299 Content 3
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306 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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311 ----
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317 = All Call and Paging/Intercom =
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319
320 * Page within school
321 * Page between buildings
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328 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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