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Wiki source code of Admin_Directions-GS3350

Version 15.1 by Christine Sklareski on 2025/05/21 10:05
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Christine Sklareski 3.4 8 Hardware:
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Christine Sklareski 3.2 10
Christine Sklareski 3.11 11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
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Christine Sklareski 8.2 30 = **Place Calls** =
Christine Sklareski 2.4 31
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Christine Sklareski 12.1 33 == Initiate a call: ==
Christine Sklareski 11.3 34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
Christine Sklareski 12.2 38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
Christine Sklareski 11.3 40
Christine Sklareski 13.3 41
Christine Sklareski 8.2 42 == Place Ringing Calls ==
Christine Sklareski 4.3 43
44 * **Place a ringing call to an internal extension:**
Christine Sklareski 13.2 45 ** Initiate a call
46 ** Use the keypad to enter the extension
47 ** Press Audio call or Video call.
48 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 ** To disconnect the call, return the handset to the cradle.
51 \\(% style="display:none" %)
52 * **To place a call to an outside phone number**:
53 ** Initiate a call
54 ** Use the keypad to press 9 (to access the outside line)
55 ** Use the keypad to enter the external phone number
56 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 ** To disconnect the call, return the handset to the cradle.
Christine Sklareski 4.3 58
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Christine Sklareski 8.2 60 == Place Emergency Calls ==
Christine Sklareski 4.3 61
Christine Sklareski 9.2 62 * **To place an emergency 911 call:**
63 ** Pick up the handset or engage the speakerphone
64 ** Dial 911 or 9911 on the keypad.
Christine Sklareski 9.4 65 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
Christine Sklareski 9.2 66 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 7.1 67
Christine Sklareski 9.3 68 * **To place an internal emergency call to alert the office of an issue:**
Christine Sklareski 9.2 69 ** Pick up the handset or engage the speakerphone
70 ** Dial your building's internal emergency extension on the keypad.
Christine Sklareski 11.1 71 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 72 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 4.3 73
Christine Sklareski 13.4 74
Christine Sklareski 8.2 75 == Place Conference Calls ==
Christine Sklareski 4.3 76
77 * (((
Christine Sklareski 13.7 78 **To initiate a conference call **
79 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
80
81 * Bring up the dial screen
82 * Enter the extension number then press on it on the left panel of the screen
83 * The extension will be added to the dialing field and users can dial another number
84 * When all extensions have been entered, press "Audio Call" or "Video Call"
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Christine Sklareski 11.2 94 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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Christine Sklareski 2.1 106 = Answering Calls =
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Christine Sklareski 3.7 109 * Call ID will show who is calling
Christine Sklareski 2.5 110 * To answer a ringing call
111 * To answer a second simultaneous call
Christine Sklareski 2.7 112 * To pick up a call ringing at another phone in your group
113 * To send a ringing call to voicemail instead of answering
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Christine Sklareski 2.4 120 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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Christine Sklareski 3.10 130 = Directory, Speed Dials, Favorites, and Button Boxes =
Christine Sklareski 2.5 131
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Christine Sklareski 2.10 133 * Directory
134 * Speed Dials
135 * Favorites
Christine Sklareski 3.10 136 * Button boxes
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143 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 2.1 154 = Call Handling =
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Christine Sklareski 2.5 157 * To transfer a call 
158 ** Blind transfer
159 ** Announced transfer
160 * To transfer a call to voicemail
Christine Sklareski 2.6 161 ** (((
162 Press Transfer and then press * and then enter the extension to go to directly to VM
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170 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 3.11 181 = Pick up groups / Hunt groups / Monitored Extensions =
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184 * Pick up groups
185 * Hunt groups
186 * Monitored extensions
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193 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 2.8 203 = Call History =
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Christine Sklareski 2.9 206 * Find your call history
207 * Manage call history
208 * Place calls from call history
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215 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 2.11 225 = Availability States =
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Christine Sklareski 3.9 228 * Change availability state when OOO or In Meeting
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Christine Sklareski 13.5 245 = Checking Voicemail =
Christine Sklareski 2.1 246
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Christine Sklareski 2.5 248 * To access your voicemail box
249 * To access your voicemail from another extension within the district
250 * To access your voicemail from off site
Christine Sklareski 2.9 251 * Voicemail indicator
Christine Sklareski 3.12 252 * Voicemail to email
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259 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 2.5 270 = Phone Settings =
Christine Sklareski 1.1 271
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Christine Sklareski 2.6 273 * Disable tap sounds
274 * Adjust volume:
275 ** Ringer volume
276 ** Call volume
277 ** Mute calls
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284 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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Christine Sklareski 13.6 296 = Answering Doorbells =
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Christine Sklareski 2.1 299 Content 3
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Christine Sklareski 3.9 317 = All Call and Paging/Intercom =
Christine Sklareski 2.1 318
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Christine Sklareski 3.9 320 * Page within school
321 * Page between buildings
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328 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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