Wiki source code of Admin_Directions-GS3350

Version 14.1 by Christine Sklareski on 2025/05/21 10:04

Show last authors
1 (% class="row" %)
2 (((
3 (% class="col-xs-12 col-sm-8" %)
4 (((
5 (% class="wikigeneratedid" id="HPlacingCalls" %)
6
7
8 Hardware:
9
10
11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
12 )))
13
14
15
16 (% class="col-xs-12 col-sm-4" %)
17 (((
18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
21 )))
22 )))
23
24 ----
25
26 (% class="row" %)
27 (((
28 (% class="col-xs-12 col-sm-8" %)
29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == ==
42
43 == Place Ringing Calls ==
44
45 * **Place a ringing call to an internal extension:**
46 ** Initiate a call
47 ** Use the keypad to enter the extension
48 ** Press Audio call or Video call.
49 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 ** To disconnect the call, return the handset to the cradle.
52 \\(% style="display:none" %)
53 * **To place a call to an outside phone number**:
54 ** Initiate a call
55 ** Use the keypad to press 9 (to access the outside line)
56 ** Use the keypad to enter the external phone number
57 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 ** To disconnect the call, return the handset to the cradle.
59
60 == ==
61
62 == Place Emergency Calls ==
63
64 * **To place an emergency 911 call:**
65 ** Pick up the handset or engage the speakerphone
66 ** Dial 911 or 9911 on the keypad.
67 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
69
70 * **To place an internal emergency call to alert the office of an issue:**
71 ** Pick up the handset or engage the speakerphone
72 ** Dial your building's internal emergency extension on the keypad.
73 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
75
76 == ==
77
78 == Place Conference Calls ==
79
80 * (((
81 **To initiate a conference call **
82 GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.
83
84 * Bring up the dial screen
85 * Enter the extension number then press on it on the left panel of the screen
86 * The extension will be added to the dialing field and users can dial another number
87 * When all extensions have been entered, press "Audio Call" or "Video Call"
88
89
90
91 )))
92 )))
93
94
95
96 (% class="col-xs-12 col-sm-4" %)
97 (((
98 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
99 )))
100 )))
101
102
103
104 ----
105
106 (% class="row" %)
107 (((
108 (% class="col-xs-12 col-sm-8" %)
109 (((
110 = Answering Calls =
111
112
113 * Call ID will show who is calling
114 * To answer a ringing call
115 * To answer a second simultaneous call
116 * To pick up a call ringing at another phone in your group
117 * To send a ringing call to voicemail instead of answering
118 )))
119
120
121
122 (% class="col-xs-12 col-sm-4" %)
123 (((
124 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
125 )))
126 )))
127
128 ----
129
130 (% class="row" %)
131 (((
132 (% class="col-xs-12 col-sm-8" %)
133 (((
134 = Directory, Speed Dials, Favorites, and Button Boxes =
135
136
137 * Directory
138 * Speed Dials
139 * Favorites
140 * Button boxes
141 )))
142
143
144
145 (% class="col-xs-12 col-sm-4" %)
146 (((
147 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
148 )))
149 )))
150
151
152 ----
153
154 (% class="row" %)
155 (((
156 (% class="col-xs-12 col-sm-8" %)
157 (((
158 = Call Handling =
159
160
161 * To transfer a call 
162 ** Blind transfer
163 ** Announced transfer
164 * To transfer a call to voicemail
165 ** (((
166 Press Transfer and then press * and then enter the extension to go to directly to VM
167 )))
168 )))
169
170
171
172 (% class="col-xs-12 col-sm-4" %)
173 (((
174 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
175 )))
176 )))
177
178
179 ----
180
181 (% class="row" %)
182 (((
183 (% class="col-xs-12 col-sm-8" %)
184 (((
185 = Pick up groups / Hunt groups / Monitored Extensions =
186
187
188 * Pick up groups
189 * Hunt groups
190 * Monitored extensions
191 )))
192
193
194
195 (% class="col-xs-12 col-sm-4" %)
196 (((
197 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
198 )))
199 )))
200
201 ----
202
203 (% class="row" %)
204 (((
205 (% class="col-xs-12 col-sm-8" %)
206 (((
207 = Call History =
208
209
210 * Find your call history
211 * Manage call history
212 * Place calls from call history
213 )))
214
215
216
217 (% class="col-xs-12 col-sm-4" %)
218 (((
219 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
220 )))
221 )))
222
223 ----
224
225 (% class="row" %)
226 (((
227 (% class="col-xs-12 col-sm-8" %)
228 (((
229 = Availability States =
230
231
232 * Change availability state when OOO or In Meeting
233 )))
234
235
236
237 (% class="col-xs-12 col-sm-4" %)
238 (((
239 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
240 )))
241 )))
242
243 ----
244
245 (% class="row" %)
246 (((
247 (% class="col-xs-12 col-sm-8" %)
248 (((
249 = Checking Voicemail =
250
251
252 * To access your voicemail box
253 * To access your voicemail from another extension within the district
254 * To access your voicemail from off site
255 * Voicemail indicator
256 * Voicemail to email
257 )))
258
259
260
261 (% class="col-xs-12 col-sm-4" %)
262 (((
263 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
264 )))
265 )))
266
267
268 ----
269
270 (% class="row" %)
271 (((
272 (% class="col-xs-12 col-sm-8" %)
273 (((
274 = Phone Settings =
275
276
277 * Disable tap sounds
278 * Adjust volume:
279 ** Ringer volume
280 ** Call volume
281 ** Mute calls
282 )))
283
284
285
286 (% class="col-xs-12 col-sm-4" %)
287 (((
288 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
289 )))
290 )))
291
292
293
294 ----
295
296 (% class="row" %)
297 (((
298 (% class="col-xs-12 col-sm-8" %)
299 (((
300 = Answering Doorbells =
301
302
303 Content 3
304 )))
305
306
307
308 (% class="col-xs-12 col-sm-4" %)
309 (((
310 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
311 )))
312 )))
313
314
315 ----
316
317 (% class="row" %)
318 (((
319 (% class="col-xs-12 col-sm-8" %)
320 (((
321 = All Call and Paging/Intercom =
322
323
324 * Page within school
325 * Page between buildings
326 )))
327
328
329
330 (% class="col-xs-12 col-sm-4" %)
331 (((
332 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
333 )))
334 )))
335
336