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Wiki source code of Admin_Directions-GS3350

Version 13.5 by Christine Sklareski on 2025/05/21 09:11
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == ==
42
43 == Place Ringing Calls ==
44
45 * **Place a ringing call to an internal extension:**
46 ** Initiate a call
47 ** Use the keypad to enter the extension
48 ** Press Audio call or Video call.
49 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 ** To disconnect the call, return the handset to the cradle.
52 \\(% style="display:none" %)
53 * **To place a call to an outside phone number**:
54 ** Initiate a call
55 ** Use the keypad to press 9 (to access the outside line)
56 ** Use the keypad to enter the external phone number
57 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 ** To disconnect the call, return the handset to the cradle.
59
60 == ==
61
62 == Place Emergency Calls ==
63
64 * **To place an emergency 911 call:**
65 ** Pick up the handset or engage the speakerphone
66 ** Dial 911 or 9911 on the keypad.
67 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
69
70 * **To place an internal emergency call to alert the office of an issue:**
71 ** Pick up the handset or engage the speakerphone
72 ** Dial your building's internal emergency extension on the keypad.
73 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
75
76 == ==
77
78 == Place Conference Calls ==
79
80 * (((
81 **To place a conference call**
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89 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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95 ----
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100 (((
101 = Answering Calls =
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103
104 * Call ID will show who is calling
105 * To answer a ringing call
106 * To answer a second simultaneous call
107 * To pick up a call ringing at another phone in your group
108 * To send a ringing call to voicemail instead of answering
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114 (((
115 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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119 ----
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121 (% class="row" %)
122 (((
123 (% class="col-xs-12 col-sm-8" %)
124 (((
125 = Directory, Speed Dials, Favorites, and Button Boxes =
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127
128 * Directory
129 * Speed Dials
130 * Favorites
131 * Button boxes
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136 (% class="col-xs-12 col-sm-4" %)
137 (((
138 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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143 ----
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149 = Call Handling =
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151
152 * To transfer a call 
153 ** Blind transfer
154 ** Announced transfer
155 * To transfer a call to voicemail
156 ** (((
157 Press Transfer and then press * and then enter the extension to go to directly to VM
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163 (% class="col-xs-12 col-sm-4" %)
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165 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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170 ----
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172 (% class="row" %)
173 (((
174 (% class="col-xs-12 col-sm-8" %)
175 (((
176 = Pick up groups / Hunt groups / Monitored Extensions =
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178
179 * Pick up groups
180 * Hunt groups
181 * Monitored extensions
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186 (% class="col-xs-12 col-sm-4" %)
187 (((
188 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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190 )))
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192 ----
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194 (% class="row" %)
195 (((
196 (% class="col-xs-12 col-sm-8" %)
197 (((
198 = Call History =
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200
201 * Find your call history
202 * Manage call history
203 * Place calls from call history
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208 (% class="col-xs-12 col-sm-4" %)
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210 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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214 ----
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216 (% class="row" %)
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218 (% class="col-xs-12 col-sm-8" %)
219 (((
220 = Availability States =
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223 * Change availability state when OOO or In Meeting
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228 (% class="col-xs-12 col-sm-4" %)
229 (((
230 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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234 ----
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236 (% class="row" %)
237 (((
238 (% class="col-xs-12 col-sm-8" %)
239 (((
240 = Checking Voicemail =
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242
243 * To access your voicemail box
244 * To access your voicemail from another extension within the district
245 * To access your voicemail from off site
246 * Voicemail indicator
247 * Voicemail to email
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252 (% class="col-xs-12 col-sm-4" %)
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254 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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259 ----
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261 (% class="row" %)
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263 (% class="col-xs-12 col-sm-8" %)
264 (((
265 = Phone Settings =
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267
268 * Disable tap sounds
269 * Adjust volume:
270 ** Ringer volume
271 ** Call volume
272 ** Mute calls
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277 (% class="col-xs-12 col-sm-4" %)
278 (((
279 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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289 (% class="col-xs-12 col-sm-8" %)
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291 = Doorbells =
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294 Content 3
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301 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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306 ----
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310 (% class="col-xs-12 col-sm-8" %)
311 (((
312 = All Call and Paging/Intercom =
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314
315 * Page within school
316 * Page between buildings
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323 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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