Skip to Content

Wiki source code of Admin_Directions-GS3350

Version 13.5 by Christine Sklareski on 2025/05/21 09:11
Hide last authors
Christine Sklareski 1.1 1 (% class="row" %)
2 (((
3 (% class="col-xs-12 col-sm-8" %)
4 (((
Christine Sklareski 2.4 5 (% class="wikigeneratedid" id="HPlacingCalls" %)
6
Christine Sklareski 1.1 7
Christine Sklareski 3.4 8 Hardware:
Christine Sklareski 1.1 9
Christine Sklareski 3.2 10
Christine Sklareski 3.11 11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
Christine Sklareski 1.1 12 )))
13
14
15
16 (% class="col-xs-12 col-sm-4" %)
17 (((
18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
21 )))
22 )))
23
24 ----
25
26 (% class="row" %)
27 (((
28 (% class="col-xs-12 col-sm-8" %)
29 (((
Christine Sklareski 8.2 30 = **Place Calls** =
Christine Sklareski 2.4 31
32
Christine Sklareski 12.1 33 == Initiate a call: ==
Christine Sklareski 11.3 34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
Christine Sklareski 12.2 38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
Christine Sklareski 11.3 40
Christine Sklareski 13.3 41 == ==
42
Christine Sklareski 8.2 43 == Place Ringing Calls ==
Christine Sklareski 4.3 44
45 * **Place a ringing call to an internal extension:**
Christine Sklareski 13.2 46 ** Initiate a call
47 ** Use the keypad to enter the extension
48 ** Press Audio call or Video call.
49 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 ** To disconnect the call, return the handset to the cradle.
52 \\(% style="display:none" %)
53 * **To place a call to an outside phone number**:
54 ** Initiate a call
55 ** Use the keypad to press 9 (to access the outside line)
56 ** Use the keypad to enter the external phone number
57 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 ** To disconnect the call, return the handset to the cradle.
Christine Sklareski 4.3 59
Christine Sklareski 13.2 60 == ==
Christine Sklareski 4.3 61
Christine Sklareski 8.2 62 == Place Emergency Calls ==
Christine Sklareski 4.3 63
Christine Sklareski 9.2 64 * **To place an emergency 911 call:**
65 ** Pick up the handset or engage the speakerphone
66 ** Dial 911 or 9911 on the keypad.
Christine Sklareski 9.4 67 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
Christine Sklareski 9.2 68 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 7.1 69
Christine Sklareski 9.3 70 * **To place an internal emergency call to alert the office of an issue:**
Christine Sklareski 9.2 71 ** Pick up the handset or engage the speakerphone
72 ** Dial your building's internal emergency extension on the keypad.
Christine Sklareski 11.1 73 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 74 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 4.3 75
Christine Sklareski 13.4 76 == ==
77
Christine Sklareski 8.2 78 == Place Conference Calls ==
Christine Sklareski 4.3 79
80 * (((
81 **To place a conference call**
Christine Sklareski 2.4 82 )))
Christine Sklareski 4.3 83 )))
Christine Sklareski 2.4 84
85
86
87 (% class="col-xs-12 col-sm-4" %)
88 (((
Christine Sklareski 11.2 89 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
Christine Sklareski 2.4 90 )))
91 )))
92
93
94
95 ----
96
97 (% class="row" %)
98 (((
99 (% class="col-xs-12 col-sm-8" %)
100 (((
Christine Sklareski 2.1 101 = Answering Calls =
Christine Sklareski 1.1 102
103
Christine Sklareski 3.7 104 * Call ID will show who is calling
Christine Sklareski 2.5 105 * To answer a ringing call
106 * To answer a second simultaneous call
Christine Sklareski 2.7 107 * To pick up a call ringing at another phone in your group
108 * To send a ringing call to voicemail instead of answering
Christine Sklareski 1.1 109 )))
110
111
112
113 (% class="col-xs-12 col-sm-4" %)
114 (((
Christine Sklareski 2.4 115 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
Christine Sklareski 1.1 116 )))
117 )))
118
Christine Sklareski 2.5 119 ----
Christine Sklareski 1.1 120
Christine Sklareski 2.5 121 (% class="row" %)
122 (((
123 (% class="col-xs-12 col-sm-8" %)
124 (((
Christine Sklareski 3.10 125 = Directory, Speed Dials, Favorites, and Button Boxes =
Christine Sklareski 2.5 126
127
Christine Sklareski 2.10 128 * Directory
129 * Speed Dials
130 * Favorites
Christine Sklareski 3.10 131 * Button boxes
Christine Sklareski 2.5 132 )))
133
134
135
136 (% class="col-xs-12 col-sm-4" %)
137 (((
138 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
139 )))
140 )))
141
142
Christine Sklareski 1.1 143 ----
144
145 (% class="row" %)
146 (((
147 (% class="col-xs-12 col-sm-8" %)
148 (((
Christine Sklareski 2.1 149 = Call Handling =
150
151
Christine Sklareski 2.5 152 * To transfer a call 
153 ** Blind transfer
154 ** Announced transfer
155 * To transfer a call to voicemail
Christine Sklareski 2.6 156 ** (((
157 Press Transfer and then press * and then enter the extension to go to directly to VM
Christine Sklareski 2.1 158 )))
Christine Sklareski 2.6 159 )))
Christine Sklareski 2.1 160
161
162
163 (% class="col-xs-12 col-sm-4" %)
164 (((
165 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
166 )))
167 )))
168
169
Christine Sklareski 2.8 170 ----
Christine Sklareski 2.1 171
Christine Sklareski 2.8 172 (% class="row" %)
173 (((
174 (% class="col-xs-12 col-sm-8" %)
175 (((
Christine Sklareski 3.11 176 = Pick up groups / Hunt groups / Monitored Extensions =
177
178
179 * Pick up groups
180 * Hunt groups
181 * Monitored extensions
182 )))
183
184
185
186 (% class="col-xs-12 col-sm-4" %)
187 (((
188 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
189 )))
190 )))
191
192 ----
193
194 (% class="row" %)
195 (((
196 (% class="col-xs-12 col-sm-8" %)
197 (((
Christine Sklareski 2.8 198 = Call History =
199
200
Christine Sklareski 2.9 201 * Find your call history
202 * Manage call history
203 * Place calls from call history
Christine Sklareski 2.8 204 )))
205
206
207
208 (% class="col-xs-12 col-sm-4" %)
209 (((
210 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
211 )))
212 )))
213
Christine Sklareski 2.1 214 ----
215
216 (% class="row" %)
217 (((
218 (% class="col-xs-12 col-sm-8" %)
219 (((
Christine Sklareski 2.11 220 = Availability States =
221
222
Christine Sklareski 3.9 223 * Change availability state when OOO or In Meeting
Christine Sklareski 2.11 224 )))
225
226
227
228 (% class="col-xs-12 col-sm-4" %)
229 (((
230 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
231 )))
232 )))
233
234 ----
235
236 (% class="row" %)
237 (((
238 (% class="col-xs-12 col-sm-8" %)
239 (((
Christine Sklareski 13.5 240 = Checking Voicemail =
Christine Sklareski 2.1 241
242
Christine Sklareski 2.5 243 * To access your voicemail box
244 * To access your voicemail from another extension within the district
245 * To access your voicemail from off site
Christine Sklareski 2.9 246 * Voicemail indicator
Christine Sklareski 3.12 247 * Voicemail to email
Christine Sklareski 2.1 248 )))
249
250
251
252 (% class="col-xs-12 col-sm-4" %)
253 (((
254 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
255 )))
256 )))
257
258
259 ----
260
261 (% class="row" %)
262 (((
263 (% class="col-xs-12 col-sm-8" %)
264 (((
Christine Sklareski 2.5 265 = Phone Settings =
Christine Sklareski 1.1 266
267
Christine Sklareski 2.6 268 * Disable tap sounds
269 * Adjust volume:
270 ** Ringer volume
271 ** Call volume
272 ** Mute calls
Christine Sklareski 1.1 273 )))
274
275
276
277 (% class="col-xs-12 col-sm-4" %)
278 (((
279 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
280 )))
281 )))
282
283
284
Christine Sklareski 2.1 285 ----
Christine Sklareski 1.1 286
Christine Sklareski 2.1 287 (% class="row" %)
288 (((
289 (% class="col-xs-12 col-sm-8" %)
290 (((
Christine Sklareski 2.5 291 = Doorbells =
Christine Sklareski 1.1 292
293
Christine Sklareski 2.1 294 Content 3
295 )))
Christine Sklareski 1.1 296
Christine Sklareski 2.1 297
298
299 (% class="col-xs-12 col-sm-4" %)
300 (((
301 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
302 )))
303 )))
304
305
306 ----
307
308 (% class="row" %)
309 (((
310 (% class="col-xs-12 col-sm-8" %)
311 (((
Christine Sklareski 3.9 312 = All Call and Paging/Intercom =
Christine Sklareski 2.1 313
314
Christine Sklareski 3.9 315 * Page within school
316 * Page between buildings
Christine Sklareski 2.1 317 )))
318
319
320
321 (% class="col-xs-12 col-sm-4" %)
322 (((
323 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
324 )))
325 )))
326
Christine Sklareski 1.1 327