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Wiki source code of Admin_Directions-GS3350

Version 13.3 by Christine Sklareski on 2025/05/21 09:06
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == ==
42
43 == Place Ringing Calls ==
44
45 * **Place a ringing call to an internal extension:**
46 ** Initiate a call
47 ** Use the keypad to enter the extension
48 ** Press Audio call or Video call.
49 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 ** To disconnect the call, return the handset to the cradle.
52 \\(% style="display:none" %)
53 * **To place a call to an outside phone number**:
54 ** Initiate a call
55 ** Use the keypad to press 9 (to access the outside line)
56 ** Use the keypad to enter the external phone number
57 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 ** To disconnect the call, return the handset to the cradle.
59
60 == ==
61
62 == Place Emergency Calls ==
63
64 * **To place an emergency 911 call:**
65 ** Pick up the handset or engage the speakerphone
66 ** Dial 911 or 9911 on the keypad.
67 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
69
70 * **To place an internal emergency call to alert the office of an issue:**
71 ** Pick up the handset or engage the speakerphone
72 ** Dial your building's internal emergency extension on the keypad.
73 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
74 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
75
76 == Place Conference Calls ==
77
78 * (((
79 **To place a conference call**
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87 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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93 ----
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95 (% class="row" %)
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98 (((
99 = Answering Calls =
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101
102 * Call ID will show who is calling
103 * To answer a ringing call
104 * To answer a second simultaneous call
105 * To pick up a call ringing at another phone in your group
106 * To send a ringing call to voicemail instead of answering
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111 (% class="col-xs-12 col-sm-4" %)
112 (((
113 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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115 )))
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117 ----
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119 (% class="row" %)
120 (((
121 (% class="col-xs-12 col-sm-8" %)
122 (((
123 = Directory, Speed Dials, Favorites, and Button Boxes =
124
125
126 * Directory
127 * Speed Dials
128 * Favorites
129 * Button boxes
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134 (% class="col-xs-12 col-sm-4" %)
135 (((
136 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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141 ----
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143 (% class="row" %)
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147 = Call Handling =
148
149
150 * To transfer a call 
151 ** Blind transfer
152 ** Announced transfer
153 * To transfer a call to voicemail
154 ** (((
155 Press Transfer and then press * and then enter the extension to go to directly to VM
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161 (% class="col-xs-12 col-sm-4" %)
162 (((
163 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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168 ----
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170 (% class="row" %)
171 (((
172 (% class="col-xs-12 col-sm-8" %)
173 (((
174 = Pick up groups / Hunt groups / Monitored Extensions =
175
176
177 * Pick up groups
178 * Hunt groups
179 * Monitored extensions
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184 (% class="col-xs-12 col-sm-4" %)
185 (((
186 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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188 )))
189
190 ----
191
192 (% class="row" %)
193 (((
194 (% class="col-xs-12 col-sm-8" %)
195 (((
196 = Call History =
197
198
199 * Find your call history
200 * Manage call history
201 * Place calls from call history
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206 (% class="col-xs-12 col-sm-4" %)
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208 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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212 ----
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214 (% class="row" %)
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216 (% class="col-xs-12 col-sm-8" %)
217 (((
218 = Availability States =
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220
221 * Change availability state when OOO or In Meeting
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227 (((
228 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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232 ----
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234 (% class="row" %)
235 (((
236 (% class="col-xs-12 col-sm-8" %)
237 (((
238 = Voicemail =
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240
241 * To access your voicemail box
242 * To access your voicemail from another extension within the district
243 * To access your voicemail from off site
244 * Voicemail indicator
245 * Voicemail to email
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250 (% class="col-xs-12 col-sm-4" %)
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252 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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257 ----
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259 (% class="row" %)
260 (((
261 (% class="col-xs-12 col-sm-8" %)
262 (((
263 = Phone Settings =
264
265
266 * Disable tap sounds
267 * Adjust volume:
268 ** Ringer volume
269 ** Call volume
270 ** Mute calls
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275 (% class="col-xs-12 col-sm-4" %)
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277 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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287 (% class="col-xs-12 col-sm-8" %)
288 (((
289 = Doorbells =
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292 Content 3
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298 (((
299 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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304 ----
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306 (% class="row" %)
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308 (% class="col-xs-12 col-sm-8" %)
309 (((
310 = All Call and Paging/Intercom =
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312
313 * Page within school
314 * Page between buildings
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319 (% class="col-xs-12 col-sm-4" %)
320 (((
321 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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