Skip to Content

Wiki source code of Admin_Directions-GS3350

Version 13.3 by Christine Sklareski on 2025/05/21 09:06
Hide last authors
Christine Sklareski 1.1 1 (% class="row" %)
2 (((
3 (% class="col-xs-12 col-sm-8" %)
4 (((
Christine Sklareski 2.4 5 (% class="wikigeneratedid" id="HPlacingCalls" %)
6
Christine Sklareski 1.1 7
Christine Sklareski 3.4 8 Hardware:
Christine Sklareski 1.1 9
Christine Sklareski 3.2 10
Christine Sklareski 3.11 11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
Christine Sklareski 1.1 12 )))
13
14
15
16 (% class="col-xs-12 col-sm-4" %)
17 (((
18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
21 )))
22 )))
23
24 ----
25
26 (% class="row" %)
27 (((
28 (% class="col-xs-12 col-sm-8" %)
29 (((
Christine Sklareski 8.2 30 = **Place Calls** =
Christine Sklareski 2.4 31
32
Christine Sklareski 12.1 33 == Initiate a call: ==
Christine Sklareski 11.3 34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
Christine Sklareski 12.2 38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
Christine Sklareski 11.3 40
Christine Sklareski 13.3 41 == ==
42
Christine Sklareski 8.2 43 == Place Ringing Calls ==
Christine Sklareski 4.3 44
45 * **Place a ringing call to an internal extension:**
Christine Sklareski 13.2 46 ** Initiate a call
47 ** Use the keypad to enter the extension
48 ** Press Audio call or Video call.
49 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 ** To disconnect the call, return the handset to the cradle.
52 \\(% style="display:none" %)
53 * **To place a call to an outside phone number**:
54 ** Initiate a call
55 ** Use the keypad to press 9 (to access the outside line)
56 ** Use the keypad to enter the external phone number
57 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
58 ** To disconnect the call, return the handset to the cradle.
Christine Sklareski 4.3 59
Christine Sklareski 13.2 60 == ==
Christine Sklareski 4.3 61
Christine Sklareski 8.2 62 == Place Emergency Calls ==
Christine Sklareski 4.3 63
Christine Sklareski 9.2 64 * **To place an emergency 911 call:**
65 ** Pick up the handset or engage the speakerphone
66 ** Dial 911 or 9911 on the keypad.
Christine Sklareski 9.4 67 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
Christine Sklareski 9.2 68 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 7.1 69
Christine Sklareski 9.3 70 * **To place an internal emergency call to alert the office of an issue:**
Christine Sklareski 9.2 71 ** Pick up the handset or engage the speakerphone
72 ** Dial your building's internal emergency extension on the keypad.
Christine Sklareski 11.1 73 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
Christine Sklareski 9.2 74 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
Christine Sklareski 4.3 75
Christine Sklareski 8.2 76 == Place Conference Calls ==
Christine Sklareski 4.3 77
78 * (((
79 **To place a conference call**
Christine Sklareski 2.4 80 )))
Christine Sklareski 4.3 81 )))
Christine Sklareski 2.4 82
83
84
85 (% class="col-xs-12 col-sm-4" %)
86 (((
Christine Sklareski 11.2 87 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
Christine Sklareski 2.4 88 )))
89 )))
90
91
92
93 ----
94
95 (% class="row" %)
96 (((
97 (% class="col-xs-12 col-sm-8" %)
98 (((
Christine Sklareski 2.1 99 = Answering Calls =
Christine Sklareski 1.1 100
101
Christine Sklareski 3.7 102 * Call ID will show who is calling
Christine Sklareski 2.5 103 * To answer a ringing call
104 * To answer a second simultaneous call
Christine Sklareski 2.7 105 * To pick up a call ringing at another phone in your group
106 * To send a ringing call to voicemail instead of answering
Christine Sklareski 1.1 107 )))
108
109
110
111 (% class="col-xs-12 col-sm-4" %)
112 (((
Christine Sklareski 2.4 113 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
Christine Sklareski 1.1 114 )))
115 )))
116
Christine Sklareski 2.5 117 ----
Christine Sklareski 1.1 118
Christine Sklareski 2.5 119 (% class="row" %)
120 (((
121 (% class="col-xs-12 col-sm-8" %)
122 (((
Christine Sklareski 3.10 123 = Directory, Speed Dials, Favorites, and Button Boxes =
Christine Sklareski 2.5 124
125
Christine Sklareski 2.10 126 * Directory
127 * Speed Dials
128 * Favorites
Christine Sklareski 3.10 129 * Button boxes
Christine Sklareski 2.5 130 )))
131
132
133
134 (% class="col-xs-12 col-sm-4" %)
135 (((
136 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
137 )))
138 )))
139
140
Christine Sklareski 1.1 141 ----
142
143 (% class="row" %)
144 (((
145 (% class="col-xs-12 col-sm-8" %)
146 (((
Christine Sklareski 2.1 147 = Call Handling =
148
149
Christine Sklareski 2.5 150 * To transfer a call 
151 ** Blind transfer
152 ** Announced transfer
153 * To transfer a call to voicemail
Christine Sklareski 2.6 154 ** (((
155 Press Transfer and then press * and then enter the extension to go to directly to VM
Christine Sklareski 2.1 156 )))
Christine Sklareski 2.6 157 )))
Christine Sklareski 2.1 158
159
160
161 (% class="col-xs-12 col-sm-4" %)
162 (((
163 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
164 )))
165 )))
166
167
Christine Sklareski 2.8 168 ----
Christine Sklareski 2.1 169
Christine Sklareski 2.8 170 (% class="row" %)
171 (((
172 (% class="col-xs-12 col-sm-8" %)
173 (((
Christine Sklareski 3.11 174 = Pick up groups / Hunt groups / Monitored Extensions =
175
176
177 * Pick up groups
178 * Hunt groups
179 * Monitored extensions
180 )))
181
182
183
184 (% class="col-xs-12 col-sm-4" %)
185 (((
186 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
187 )))
188 )))
189
190 ----
191
192 (% class="row" %)
193 (((
194 (% class="col-xs-12 col-sm-8" %)
195 (((
Christine Sklareski 2.8 196 = Call History =
197
198
Christine Sklareski 2.9 199 * Find your call history
200 * Manage call history
201 * Place calls from call history
Christine Sklareski 2.8 202 )))
203
204
205
206 (% class="col-xs-12 col-sm-4" %)
207 (((
208 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
209 )))
210 )))
211
Christine Sklareski 2.1 212 ----
213
214 (% class="row" %)
215 (((
216 (% class="col-xs-12 col-sm-8" %)
217 (((
Christine Sklareski 2.11 218 = Availability States =
219
220
Christine Sklareski 3.9 221 * Change availability state when OOO or In Meeting
Christine Sklareski 2.11 222 )))
223
224
225
226 (% class="col-xs-12 col-sm-4" %)
227 (((
228 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
229 )))
230 )))
231
232 ----
233
234 (% class="row" %)
235 (((
236 (% class="col-xs-12 col-sm-8" %)
237 (((
Christine Sklareski 3.8 238 = Voicemail =
Christine Sklareski 2.1 239
240
Christine Sklareski 2.5 241 * To access your voicemail box
242 * To access your voicemail from another extension within the district
243 * To access your voicemail from off site
Christine Sklareski 2.9 244 * Voicemail indicator
Christine Sklareski 3.12 245 * Voicemail to email
Christine Sklareski 2.1 246 )))
247
248
249
250 (% class="col-xs-12 col-sm-4" %)
251 (((
252 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
253 )))
254 )))
255
256
257 ----
258
259 (% class="row" %)
260 (((
261 (% class="col-xs-12 col-sm-8" %)
262 (((
Christine Sklareski 2.5 263 = Phone Settings =
Christine Sklareski 1.1 264
265
Christine Sklareski 2.6 266 * Disable tap sounds
267 * Adjust volume:
268 ** Ringer volume
269 ** Call volume
270 ** Mute calls
Christine Sklareski 1.1 271 )))
272
273
274
275 (% class="col-xs-12 col-sm-4" %)
276 (((
277 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
278 )))
279 )))
280
281
282
Christine Sklareski 2.1 283 ----
Christine Sklareski 1.1 284
Christine Sklareski 2.1 285 (% class="row" %)
286 (((
287 (% class="col-xs-12 col-sm-8" %)
288 (((
Christine Sklareski 2.5 289 = Doorbells =
Christine Sklareski 1.1 290
291
Christine Sklareski 2.1 292 Content 3
293 )))
Christine Sklareski 1.1 294
Christine Sklareski 2.1 295
296
297 (% class="col-xs-12 col-sm-4" %)
298 (((
299 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
300 )))
301 )))
302
303
304 ----
305
306 (% class="row" %)
307 (((
308 (% class="col-xs-12 col-sm-8" %)
309 (((
Christine Sklareski 3.9 310 = All Call and Paging/Intercom =
Christine Sklareski 2.1 311
312
Christine Sklareski 3.9 313 * Page within school
314 * Page between buildings
Christine Sklareski 2.1 315 )))
316
317
318
319 (% class="col-xs-12 col-sm-4" %)
320 (((
321 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
322 )))
323 )))
324
Christine Sklareski 1.1 325