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Wiki source code of Admin_Directions-GS3350

Version 13.2 by Christine Sklareski on 2025/05/21 09:06
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == Place Ringing Calls ==
42
43 * **Place a ringing call to an internal extension:**
44 ** Initiate a call
45 ** Use the keypad to enter the extension
46 ** Press Audio call or Video call.
47 *** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 *** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
49 ** To disconnect the call, return the handset to the cradle.
50 \\(% style="display:none" %)
51 * **To place a call to an outside phone number**:
52 ** Initiate a call
53 ** Use the keypad to press 9 (to access the outside line)
54 ** Use the keypad to enter the external phone number
55 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
56 ** To disconnect the call, return the handset to the cradle.
57
58 == ==
59
60 == Place Emergency Calls ==
61
62 * **To place an emergency 911 call:**
63 ** Pick up the handset or engage the speakerphone
64 ** Dial 911 or 9911 on the keypad.
65 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
66 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
67
68 * **To place an internal emergency call to alert the office of an issue:**
69 ** Pick up the handset or engage the speakerphone
70 ** Dial your building's internal emergency extension on the keypad.
71 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
73
74 == Place Conference Calls ==
75
76 * (((
77 **To place a conference call**
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83 (% class="col-xs-12 col-sm-4" %)
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85 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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91 ----
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93 (% class="row" %)
94 (((
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96 (((
97 = Answering Calls =
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99
100 * Call ID will show who is calling
101 * To answer a ringing call
102 * To answer a second simultaneous call
103 * To pick up a call ringing at another phone in your group
104 * To send a ringing call to voicemail instead of answering
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109 (% class="col-xs-12 col-sm-4" %)
110 (((
111 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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115 ----
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117 (% class="row" %)
118 (((
119 (% class="col-xs-12 col-sm-8" %)
120 (((
121 = Directory, Speed Dials, Favorites, and Button Boxes =
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123
124 * Directory
125 * Speed Dials
126 * Favorites
127 * Button boxes
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132 (% class="col-xs-12 col-sm-4" %)
133 (((
134 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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139 ----
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141 (% class="row" %)
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143 (% class="col-xs-12 col-sm-8" %)
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145 = Call Handling =
146
147
148 * To transfer a call 
149 ** Blind transfer
150 ** Announced transfer
151 * To transfer a call to voicemail
152 ** (((
153 Press Transfer and then press * and then enter the extension to go to directly to VM
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159 (% class="col-xs-12 col-sm-4" %)
160 (((
161 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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166 ----
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168 (% class="row" %)
169 (((
170 (% class="col-xs-12 col-sm-8" %)
171 (((
172 = Pick up groups / Hunt groups / Monitored Extensions =
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174
175 * Pick up groups
176 * Hunt groups
177 * Monitored extensions
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182 (% class="col-xs-12 col-sm-4" %)
183 (((
184 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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186 )))
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188 ----
189
190 (% class="row" %)
191 (((
192 (% class="col-xs-12 col-sm-8" %)
193 (((
194 = Call History =
195
196
197 * Find your call history
198 * Manage call history
199 * Place calls from call history
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204 (% class="col-xs-12 col-sm-4" %)
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206 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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209
210 ----
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212 (% class="row" %)
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214 (% class="col-xs-12 col-sm-8" %)
215 (((
216 = Availability States =
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218
219 * Change availability state when OOO or In Meeting
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224 (% class="col-xs-12 col-sm-4" %)
225 (((
226 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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230 ----
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232 (% class="row" %)
233 (((
234 (% class="col-xs-12 col-sm-8" %)
235 (((
236 = Voicemail =
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238
239 * To access your voicemail box
240 * To access your voicemail from another extension within the district
241 * To access your voicemail from off site
242 * Voicemail indicator
243 * Voicemail to email
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248 (% class="col-xs-12 col-sm-4" %)
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250 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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255 ----
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257 (% class="row" %)
258 (((
259 (% class="col-xs-12 col-sm-8" %)
260 (((
261 = Phone Settings =
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263
264 * Disable tap sounds
265 * Adjust volume:
266 ** Ringer volume
267 ** Call volume
268 ** Mute calls
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273 (% class="col-xs-12 col-sm-4" %)
274 (((
275 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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281 ----
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285 (% class="col-xs-12 col-sm-8" %)
286 (((
287 = Doorbells =
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290 Content 3
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295 (% class="col-xs-12 col-sm-4" %)
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297 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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302 ----
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304 (% class="row" %)
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306 (% class="col-xs-12 col-sm-8" %)
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308 = All Call and Paging/Intercom =
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310
311 * Page within school
312 * Page between buildings
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317 (% class="col-xs-12 col-sm-4" %)
318 (((
319 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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