Wiki source code of Admin_Directions-GS3350

Version 13.1 by Christine Sklareski on 2025/05/16 16:20

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	3	(% class="col-xs-12 col-sm-8" %)
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2.4	5	(% class="wikigeneratedid" id="HPlacingCalls" %)
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1.1	7
3.4	8	Hardware:
1.1	9
3.2	10
3.11	11	* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing\|\|rel="noopener noreferrer" target="_blank"]]
1.1	12	)))
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	16	(% class="col-xs-12 col-sm-4" %)
	17	(((
	18	{{box title="Contents"}}
	19	{{toc/}}
	20	{{/box}}
	21	)))
	22	)))
	23
	24	----
	25
	26	(% class="row" %)
	27	(((
	28	(% class="col-xs-12 col-sm-8" %)
	29	(((
8.2	30	= Place Calls =
2.4	31
	32
12.1	33	== Initiate a call: ==
11.3	34
	35	1. Pick up the handset
	36	1. Press the Speaker button on the phone
	37	1. Press the Speaker button on the touchscreen
12.2	38	1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
	39	1. Press a name on a button box (speakerphone will engage if not using handset)
11.3	40
8.2	41	== Place Ringing Calls ==
4.3	42
	43	* Place a ringing call to an internal extension:
9.3	44	Handset**:
12.1	45	*** Initiate a call
4.3	46	*** Use the keypad to enter the extension
9.4	47	*** Press Audio call or Video call.
	48	**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
	49	**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
9.2	50	*** To disconnect the call, return the handset to the cradle.
9.3	51	Speakerphone:**
4.3	52	*** Press the Dial/Send button or the Speaker button
	53	*** Use the keypad to enter the extension
9.4	54	*** Press Audio call or Video call.
	55	**** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
	56	**** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
4.3	57	*** To disconnect the call, press the Speaker button.(% style="display:none" %)
	58
	59	* To place a call to an outside phone number
9.3	60	Handset**:
4.3	61	*** Pick up the handset
	62	*** Use the keypad to press 9 (to access the outside line)
	63	*** Use the keypad to enter the external phone number
11.1	64	*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
9.2	65	*** To disconnect the call, return the handset to the cradle.
9.3	66	Speakerphone:**
4.3	67	*** Press the Dial/Send button or the Speaker button
	68	*** Use the keypad to press 9 (to access the outside line)
	69	*** Use the keypad to enter the external phone number
11.1	70	*** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
9.2	71	*** To disconnect the call, press the Speaker button.
4.3	72
	73
8.2	74	== Place Emergency Calls ==
4.3	75
9.2	76	* To place an emergency 911 call:
	77	** Pick up the handset or engage the speakerphone
	78	** Dial 911 or 9911 on the keypad.
9.4	79	** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
9.2	80	** To disconnect the call, return the handset to the cradle or press the Speaker button.
7.1	81
9.3	82	* To place an internal emergency call to alert the office of an issue:
9.2	83	** Pick up the handset or engage the speakerphone
	84	** Dial your building's internal emergency extension on the keypad.
11.1	85	** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
9.2	86	** To disconnect the call, return the handset to the cradle or press the Speaker button.
4.3	87
8.2	88	== Place Conference Calls ==
4.3	89
	90	* (((
	91	To place a conference call
2.4	92	)))
4.3	93	)))
2.4	94
	95
	96
	97	(% class="col-xs-12 col-sm-4" %)
	98	(((
11.2	99	[[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png\|\|alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
2.4	100	)))
	101	)))
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	105	----
	106
	107	(% class="row" %)
	108	(((
	109	(% class="col-xs-12 col-sm-8" %)
	110	(((
2.1	111	= Answering Calls =
1.1	112
	113
3.7	114	* Call ID will show who is calling
2.5	115	* To answer a ringing call
	116	* To answer a second simultaneous call
2.7	117	* To pick up a call ringing at another phone in your group
	118	* To send a ringing call to voicemail instead of answering
1.1	119	)))
	120
	121
	122
	123	(% class="col-xs-12 col-sm-4" %)
	124	(((
2.4	125	[[Figure 1. >>image:SUA.png\|\|alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
1.1	126	)))
	127	)))
	128
2.5	129	----
1.1	130
2.5	131	(% class="row" %)
	132	(((
	133	(% class="col-xs-12 col-sm-8" %)
	134	(((
3.10	135	= Directory, Speed Dials, Favorites, and Button Boxes =
2.5	136
	137
2.10	138	* Directory
	139	* Speed Dials
	140	* Favorites
3.10	141	* Button boxes
2.5	142	)))
	143
	144
	145
	146	(% class="col-xs-12 col-sm-4" %)
	147	(((
	148	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	149	)))
	150	)))
	151
	152
1.1	153	----
	154
	155	(% class="row" %)
	156	(((
	157	(% class="col-xs-12 col-sm-8" %)
	158	(((
2.1	159	= Call Handling =
	160
	161
2.5	162	* To transfer a call
	163	** Blind transfer
	164	** Announced transfer
	165	* To transfer a call to voicemail
2.6	166	** (((
	167	Press Transfer and then press * and then enter the extension to go to directly to VM
2.1	168	)))
2.6	169	)))
2.1	170
	171
	172
	173	(% class="col-xs-12 col-sm-4" %)
	174	(((
	175	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	176	)))
	177	)))
	178
	179
2.8	180	----
2.1	181
2.8	182	(% class="row" %)
	183	(((
	184	(% class="col-xs-12 col-sm-8" %)
	185	(((
3.11	186	= Pick up groups / Hunt groups / Monitored Extensions =
	187
	188
	189	* Pick up groups
	190	* Hunt groups
	191	* Monitored extensions
	192	)))
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	194
	195
	196	(% class="col-xs-12 col-sm-4" %)
	197	(((
	198	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	199	)))
	200	)))
	201
	202	----
	203
	204	(% class="row" %)
	205	(((
	206	(% class="col-xs-12 col-sm-8" %)
	207	(((
2.8	208	= Call History =
	209
	210
2.9	211	* Find your call history
	212	* Manage call history
	213	* Place calls from call history
2.8	214	)))
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	216
	217
	218	(% class="col-xs-12 col-sm-4" %)
	219	(((
	220	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	221	)))
	222	)))
	223
2.1	224	----
	225
	226	(% class="row" %)
	227	(((
	228	(% class="col-xs-12 col-sm-8" %)
	229	(((
2.11	230	= Availability States =
	231
	232
3.9	233	* Change availability state when OOO or In Meeting
2.11	234	)))
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	236
	237
	238	(% class="col-xs-12 col-sm-4" %)
	239	(((
	240	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	241	)))
	242	)))
	243
	244	----
	245
	246	(% class="row" %)
	247	(((
	248	(% class="col-xs-12 col-sm-8" %)
	249	(((
3.8	250	= Voicemail =
2.1	251
	252
2.5	253	* To access your voicemail box
	254	* To access your voicemail from another extension within the district
	255	* To access your voicemail from off site
2.9	256	* Voicemail indicator
3.12	257	* Voicemail to email
2.1	258	)))
	259
	260
	261
	262	(% class="col-xs-12 col-sm-4" %)
	263	(((
	264	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	265	)))
	266	)))
	267
	268
	269	----
	270
	271	(% class="row" %)
	272	(((
	273	(% class="col-xs-12 col-sm-8" %)
	274	(((
2.5	275	= Phone Settings =
1.1	276
	277
2.6	278	* Disable tap sounds
	279	* Adjust volume:
	280	** Ringer volume
	281	** Call volume
	282	** Mute calls
1.1	283	)))
	284
	285
	286
	287	(% class="col-xs-12 col-sm-4" %)
	288	(((
	289	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	290	)))
	291	)))
	292
	293
	294
2.1	295	----
1.1	296
2.1	297	(% class="row" %)
	298	(((
	299	(% class="col-xs-12 col-sm-8" %)
	300	(((
2.5	301	= Doorbells =
1.1	302
	303
2.1	304	Content 3
	305	)))
1.1	306
2.1	307
	308
	309	(% class="col-xs-12 col-sm-4" %)
	310	(((
	311	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	312	)))
	313	)))
	314
	315
	316	----
	317
	318	(% class="row" %)
	319	(((
	320	(% class="col-xs-12 col-sm-8" %)
	321	(((
3.9	322	= All Call and Paging/Intercom =
2.1	323
	324
3.9	325	* Page within school
	326	* Page between buildings
2.1	327	)))
	328
	329
	330
	331	(% class="col-xs-12 col-sm-4" %)
	332	(((
	333	[[Figure 2. >>image:U_P_Screen.png\|\|alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
	334	)))
	335	)))
	336
1.1	337

Wiki source code of Admin_Directions-GS3350

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