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Wiki source code of Admin_Directions-GS3350

Version 12.2 by Christine Sklareski on 2025/05/16 16:05
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset)
39 1. Press a name on a button box (speakerphone will engage if not using handset)
40
41 == Place Ringing Calls ==
42
43 * **Place a ringing call to an internal extension:**
44 ** **Handset**:
45 *** Initiate a call
46 *** Use the keypad to enter the extension
47 *** Press Audio call or Video call.
48 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
49 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
50 *** To disconnect the call, return the handset to the cradle.
51 ** **Speakerphone:**
52 *** Press the Dial/Send button or the Speaker button
53 *** Use the keypad to enter the extension
54 *** Press Audio call or Video call.
55 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
56 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
57 *** To disconnect the call, press the Speaker button.(% style="display:none" %)
58
59 * **To place a call to an outside phone number**
60 ** **Handset**:
61 *** Pick up the handset
62 *** Use the keypad to press 9 (to access the outside line)
63 *** Use the keypad to enter the external phone number
64 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
65 *** To disconnect the call, return the handset to the cradle.
66 ** **Speakerphone:**
67 *** Press the Dial/Send button or the Speaker button
68 *** Use the keypad to press 9 (to access the outside line)
69 *** Use the keypad to enter the external phone number
70 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
71 *** To disconnect the call, press the Speaker button.
72
73
74 == Place Emergency Calls ==
75
76 * **To place an emergency 911 call:**
77 ** Pick up the handset or engage the speakerphone
78 ** Dial 911 or 9911 on the keypad.
79 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
80 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
81
82 * **To place an internal emergency call to alert the office of an issue:**
83 ** Pick up the handset or engage the speakerphone
84 ** Dial your building's internal emergency extension on the keypad.
85 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
86 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
87
88 == Place Conference Calls ==
89
90 * (((
91 **To place a conference call**
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97 (% class="col-xs-12 col-sm-4" %)
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99 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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105 ----
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107 (% class="row" %)
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109 (% class="col-xs-12 col-sm-8" %)
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111 = Answering Calls =
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113
114 * Call ID will show who is calling
115 * To answer a ringing call
116 * To answer a second simultaneous call
117 * To pick up a call ringing at another phone in your group
118 * To send a ringing call to voicemail instead of answering
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124 (((
125 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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129 ----
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131 (% class="row" %)
132 (((
133 (% class="col-xs-12 col-sm-8" %)
134 (((
135 = Directory, Speed Dials, Favorites, and Button Boxes =
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137
138 * Directory
139 * Speed Dials
140 * Favorites
141 * Button boxes
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146 (% class="col-xs-12 col-sm-4" %)
147 (((
148 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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153 ----
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155 (% class="row" %)
156 (((
157 (% class="col-xs-12 col-sm-8" %)
158 (((
159 = Call Handling =
160
161
162 * To transfer a call 
163 ** Blind transfer
164 ** Announced transfer
165 * To transfer a call to voicemail
166 ** (((
167 Press Transfer and then press * and then enter the extension to go to directly to VM
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173 (% class="col-xs-12 col-sm-4" %)
174 (((
175 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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180 ----
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182 (% class="row" %)
183 (((
184 (% class="col-xs-12 col-sm-8" %)
185 (((
186 = Pick up groups / Hunt groups / Monitored Extensions =
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188
189 * Pick up groups
190 * Hunt groups
191 * Monitored extensions
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196 (% class="col-xs-12 col-sm-4" %)
197 (((
198 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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202 ----
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204 (% class="row" %)
205 (((
206 (% class="col-xs-12 col-sm-8" %)
207 (((
208 = Call History =
209
210
211 * Find your call history
212 * Manage call history
213 * Place calls from call history
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218 (% class="col-xs-12 col-sm-4" %)
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220 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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224 ----
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226 (% class="row" %)
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228 (% class="col-xs-12 col-sm-8" %)
229 (((
230 = Availability States =
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233 * Change availability state when OOO or In Meeting
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238 (% class="col-xs-12 col-sm-4" %)
239 (((
240 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
241 )))
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244 ----
245
246 (% class="row" %)
247 (((
248 (% class="col-xs-12 col-sm-8" %)
249 (((
250 = Voicemail =
251
252
253 * To access your voicemail box
254 * To access your voicemail from another extension within the district
255 * To access your voicemail from off site
256 * Voicemail indicator
257 * Voicemail to email
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262 (% class="col-xs-12 col-sm-4" %)
263 (((
264 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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269 ----
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271 (% class="row" %)
272 (((
273 (% class="col-xs-12 col-sm-8" %)
274 (((
275 = Phone Settings =
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277
278 * Disable tap sounds
279 * Adjust volume:
280 ** Ringer volume
281 ** Call volume
282 ** Mute calls
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287 (% class="col-xs-12 col-sm-4" %)
288 (((
289 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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297 (% class="row" %)
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299 (% class="col-xs-12 col-sm-8" %)
300 (((
301 = Doorbells =
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304 Content 3
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309 (% class="col-xs-12 col-sm-4" %)
310 (((
311 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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316 ----
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320 (% class="col-xs-12 col-sm-8" %)
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322 = All Call and Paging/Intercom =
323
324
325 * Page within school
326 * Page between buildings
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331 (% class="col-xs-12 col-sm-4" %)
332 (((
333 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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