Wiki source code of Admin_Directions-GS3350
Version 12.2 by Christine Sklareski on 2025/05/16 16:05
Hide last authors
| author | version | line-number | content |
|---|---|---|---|
| |
1.1 | 1 | (% class="row" %) |
| 2 | ((( | ||
| 3 | (% class="col-xs-12 col-sm-8" %) | ||
| 4 | ((( | ||
| |
2.4 | 5 | (% class="wikigeneratedid" id="HPlacingCalls" %) |
| 6 | |||
| |
1.1 | 7 | |
| |
3.4 | 8 | Hardware: |
| |
1.1 | 9 | |
| |
3.2 | 10 | |
| |
3.11 | 11 | * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]] |
| |
1.1 | 12 | ))) |
| 13 | |||
| 14 | |||
| 15 | |||
| 16 | (% class="col-xs-12 col-sm-4" %) | ||
| 17 | ((( | ||
| 18 | {{box title="**Contents**"}} | ||
| 19 | {{toc/}} | ||
| 20 | {{/box}} | ||
| 21 | ))) | ||
| 22 | ))) | ||
| 23 | |||
| 24 | ---- | ||
| 25 | |||
| 26 | (% class="row" %) | ||
| 27 | ((( | ||
| 28 | (% class="col-xs-12 col-sm-8" %) | ||
| 29 | ((( | ||
| |
8.2 | 30 | = **Place Calls** = |
| |
2.4 | 31 | |
| 32 | |||
| |
12.1 | 33 | == Initiate a call: == |
| |
11.3 | 34 | |
| 35 | 1. Pick up the handset | ||
| 36 | 1. Press the Speaker button on the phone | ||
| 37 | 1. Press the Speaker button on the touchscreen | ||
| |
12.2 | 38 | 1. Press a name in the Speed dial menu on the touchscreen (speakerphone will engage if not using handset) |
| 39 | 1. Press a name on a button box (speakerphone will engage if not using handset) | ||
| |
11.3 | 40 | |
| |
8.2 | 41 | == Place Ringing Calls == |
| |
4.3 | 42 | |
| 43 | * **Place a ringing call to an internal extension:** | ||
| |
9.3 | 44 | ** **Handset**: |
| |
12.1 | 45 | *** Initiate a call |
| |
4.3 | 46 | *** Use the keypad to enter the extension |
| |
9.4 | 47 | *** Press Audio call or Video call. |
| 48 | **** Please note that if you don't press Audio or Video call, the call will engage after a short delay. | ||
| 49 | **** Video calls will only work on admin phone models. Classroom phone models do not have a camera. | ||
| |
9.2 | 50 | *** To disconnect the call, return the handset to the cradle. |
| |
9.3 | 51 | ** **Speakerphone:** |
| |
4.3 | 52 | *** Press the Dial/Send button or the Speaker button |
| 53 | *** Use the keypad to enter the extension | ||
| |
9.4 | 54 | *** Press Audio call or Video call. |
| 55 | **** Please note that if you don't press Audio or Video call, the call will engage after a short delay. | ||
| 56 | **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %) | ||
| |
4.3 | 57 | *** To disconnect the call, press the Speaker button.(% style="display:none" %) |
| 58 | |||
| 59 | * **To place a call to an outside phone number** | ||
| |
9.3 | 60 | ** **Handset**: |
| |
4.3 | 61 | *** Pick up the handset |
| 62 | *** Use the keypad to press 9 (to access the outside line) | ||
| 63 | *** Use the keypad to enter the external phone number | ||
| |
11.1 | 64 | *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
| |
9.2 | 65 | *** To disconnect the call, return the handset to the cradle. |
| |
9.3 | 66 | ** **Speakerphone:** |
| |
4.3 | 67 | *** Press the Dial/Send button or the Speaker button |
| 68 | *** Use the keypad to press 9 (to access the outside line) | ||
| 69 | *** Use the keypad to enter the external phone number | ||
| |
11.1 | 70 | *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
| |
9.2 | 71 | *** To disconnect the call, press the Speaker button. |
| |
4.3 | 72 | |
| 73 | |||
| |
8.2 | 74 | == Place Emergency Calls == |
| |
4.3 | 75 | |
| |
9.2 | 76 | * **To place an emergency 911 call:** |
| 77 | ** Pick up the handset or engage the speakerphone | ||
| 78 | ** Dial 911 or 9911 on the keypad. | ||
| |
9.4 | 79 | ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay. |
| |
9.2 | 80 | ** To disconnect the call, return the handset to the cradle or press the Speaker button. |
| |
7.1 | 81 | |
| |
9.3 | 82 | * **To place an internal emergency call to alert the office of an issue:** |
| |
9.2 | 83 | ** Pick up the handset or engage the speakerphone |
| 84 | ** Dial your building's internal emergency extension on the keypad. | ||
| |
11.1 | 85 | ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay. |
| |
9.2 | 86 | ** To disconnect the call, return the handset to the cradle or press the Speaker button. |
| |
4.3 | 87 | |
| |
8.2 | 88 | == Place Conference Calls == |
| |
4.3 | 89 | |
| 90 | * ((( | ||
| 91 | **To place a conference call** | ||
| |
2.4 | 92 | ))) |
| |
4.3 | 93 | ))) |
| |
2.4 | 94 | |
| 95 | |||
| 96 | |||
| 97 | (% class="col-xs-12 col-sm-4" %) | ||
| 98 | ((( | ||
| |
11.2 | 99 | [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]] |
| |
2.4 | 100 | ))) |
| 101 | ))) | ||
| 102 | |||
| 103 | |||
| 104 | |||
| 105 | ---- | ||
| 106 | |||
| 107 | (% class="row" %) | ||
| 108 | ((( | ||
| 109 | (% class="col-xs-12 col-sm-8" %) | ||
| 110 | ((( | ||
| |
2.1 | 111 | = Answering Calls = |
| |
1.1 | 112 | |
| 113 | |||
| |
3.7 | 114 | * Call ID will show who is calling |
| |
2.5 | 115 | * To answer a ringing call |
| 116 | * To answer a second simultaneous call | ||
| |
2.7 | 117 | * To pick up a call ringing at another phone in your group |
| 118 | * To send a ringing call to voicemail instead of answering | ||
| |
1.1 | 119 | ))) |
| 120 | |||
| 121 | |||
| 122 | |||
| 123 | (% class="col-xs-12 col-sm-4" %) | ||
| 124 | ((( | ||
| |
2.4 | 125 | [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]] |
| |
1.1 | 126 | ))) |
| 127 | ))) | ||
| 128 | |||
| |
2.5 | 129 | ---- |
| |
1.1 | 130 | |
| |
2.5 | 131 | (% class="row" %) |
| 132 | ((( | ||
| 133 | (% class="col-xs-12 col-sm-8" %) | ||
| 134 | ((( | ||
| |
3.10 | 135 | = Directory, Speed Dials, Favorites, and Button Boxes = |
| |
2.5 | 136 | |
| 137 | |||
| |
2.10 | 138 | * Directory |
| 139 | * Speed Dials | ||
| 140 | * Favorites | ||
| |
3.10 | 141 | * Button boxes |
| |
2.5 | 142 | ))) |
| 143 | |||
| 144 | |||
| 145 | |||
| 146 | (% class="col-xs-12 col-sm-4" %) | ||
| 147 | ((( | ||
| 148 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 149 | ))) | ||
| 150 | ))) | ||
| 151 | |||
| 152 | |||
| |
1.1 | 153 | ---- |
| 154 | |||
| 155 | (% class="row" %) | ||
| 156 | ((( | ||
| 157 | (% class="col-xs-12 col-sm-8" %) | ||
| 158 | ((( | ||
| |
2.1 | 159 | = Call Handling = |
| 160 | |||
| 161 | |||
| |
2.5 | 162 | * To transfer a call |
| 163 | ** Blind transfer | ||
| 164 | ** Announced transfer | ||
| 165 | * To transfer a call to voicemail | ||
| |
2.6 | 166 | ** ((( |
| 167 | Press Transfer and then press * and then enter the extension to go to directly to VM | ||
| |
2.1 | 168 | ))) |
| |
2.6 | 169 | ))) |
| |
2.1 | 170 | |
| 171 | |||
| 172 | |||
| 173 | (% class="col-xs-12 col-sm-4" %) | ||
| 174 | ((( | ||
| 175 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 176 | ))) | ||
| 177 | ))) | ||
| 178 | |||
| 179 | |||
| |
2.8 | 180 | ---- |
| |
2.1 | 181 | |
| |
2.8 | 182 | (% class="row" %) |
| 183 | ((( | ||
| 184 | (% class="col-xs-12 col-sm-8" %) | ||
| 185 | ((( | ||
| |
3.11 | 186 | = Pick up groups / Hunt groups / Monitored Extensions = |
| 187 | |||
| 188 | |||
| 189 | * Pick up groups | ||
| 190 | * Hunt groups | ||
| 191 | * Monitored extensions | ||
| 192 | ))) | ||
| 193 | |||
| 194 | |||
| 195 | |||
| 196 | (% class="col-xs-12 col-sm-4" %) | ||
| 197 | ((( | ||
| 198 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 199 | ))) | ||
| 200 | ))) | ||
| 201 | |||
| 202 | ---- | ||
| 203 | |||
| 204 | (% class="row" %) | ||
| 205 | ((( | ||
| 206 | (% class="col-xs-12 col-sm-8" %) | ||
| 207 | ((( | ||
| |
2.8 | 208 | = Call History = |
| 209 | |||
| 210 | |||
| |
2.9 | 211 | * Find your call history |
| 212 | * Manage call history | ||
| 213 | * Place calls from call history | ||
| |
2.8 | 214 | ))) |
| 215 | |||
| 216 | |||
| 217 | |||
| 218 | (% class="col-xs-12 col-sm-4" %) | ||
| 219 | ((( | ||
| 220 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 221 | ))) | ||
| 222 | ))) | ||
| 223 | |||
| |
2.1 | 224 | ---- |
| 225 | |||
| 226 | (% class="row" %) | ||
| 227 | ((( | ||
| 228 | (% class="col-xs-12 col-sm-8" %) | ||
| 229 | ((( | ||
| |
2.11 | 230 | = Availability States = |
| 231 | |||
| 232 | |||
| |
3.9 | 233 | * Change availability state when OOO or In Meeting |
| |
2.11 | 234 | ))) |
| 235 | |||
| 236 | |||
| 237 | |||
| 238 | (% class="col-xs-12 col-sm-4" %) | ||
| 239 | ((( | ||
| 240 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 241 | ))) | ||
| 242 | ))) | ||
| 243 | |||
| 244 | ---- | ||
| 245 | |||
| 246 | (% class="row" %) | ||
| 247 | ((( | ||
| 248 | (% class="col-xs-12 col-sm-8" %) | ||
| 249 | ((( | ||
| |
3.8 | 250 | = Voicemail = |
| |
2.1 | 251 | |
| 252 | |||
| |
2.5 | 253 | * To access your voicemail box |
| 254 | * To access your voicemail from another extension within the district | ||
| 255 | * To access your voicemail from off site | ||
| |
2.9 | 256 | * Voicemail indicator |
| |
3.12 | 257 | * Voicemail to email |
| |
2.1 | 258 | ))) |
| 259 | |||
| 260 | |||
| 261 | |||
| 262 | (% class="col-xs-12 col-sm-4" %) | ||
| 263 | ((( | ||
| 264 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 265 | ))) | ||
| 266 | ))) | ||
| 267 | |||
| 268 | |||
| 269 | ---- | ||
| 270 | |||
| 271 | (% class="row" %) | ||
| 272 | ((( | ||
| 273 | (% class="col-xs-12 col-sm-8" %) | ||
| 274 | ((( | ||
| |
2.5 | 275 | = Phone Settings = |
| |
1.1 | 276 | |
| 277 | |||
| |
2.6 | 278 | * Disable tap sounds |
| 279 | * Adjust volume: | ||
| 280 | ** Ringer volume | ||
| 281 | ** Call volume | ||
| 282 | ** Mute calls | ||
| |
1.1 | 283 | ))) |
| 284 | |||
| 285 | |||
| 286 | |||
| 287 | (% class="col-xs-12 col-sm-4" %) | ||
| 288 | ((( | ||
| 289 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 290 | ))) | ||
| 291 | ))) | ||
| 292 | |||
| 293 | |||
| 294 | |||
| |
2.1 | 295 | ---- |
| |
1.1 | 296 | |
| |
2.1 | 297 | (% class="row" %) |
| 298 | ((( | ||
| 299 | (% class="col-xs-12 col-sm-8" %) | ||
| 300 | ((( | ||
| |
2.5 | 301 | = Doorbells = |
| |
1.1 | 302 | |
| 303 | |||
| |
2.1 | 304 | Content 3 |
| 305 | ))) | ||
| |
1.1 | 306 | |
| |
2.1 | 307 | |
| 308 | |||
| 309 | (% class="col-xs-12 col-sm-4" %) | ||
| 310 | ((( | ||
| 311 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 312 | ))) | ||
| 313 | ))) | ||
| 314 | |||
| 315 | |||
| 316 | ---- | ||
| 317 | |||
| 318 | (% class="row" %) | ||
| 319 | ((( | ||
| 320 | (% class="col-xs-12 col-sm-8" %) | ||
| 321 | ((( | ||
| |
3.9 | 322 | = All Call and Paging/Intercom = |
| |
2.1 | 323 | |
| 324 | |||
| |
3.9 | 325 | * Page within school |
| 326 | * Page between buildings | ||
| |
2.1 | 327 | ))) |
| 328 | |||
| 329 | |||
| 330 | |||
| 331 | (% class="col-xs-12 col-sm-4" %) | ||
| 332 | ((( | ||
| 333 | [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]] | ||
| 334 | ))) | ||
| 335 | ))) | ||
| 336 | |||
| |
1.1 | 337 |