Skip to Content

Wiki source code of Admin_Directions-GS3350

Version 12.1 by Christine Sklareski on 2025/05/16 16:00
Show last authors
1 (% class="row" %)
2 (((
3 (% class="col-xs-12 col-sm-8" %)
4 (((
5 (% class="wikigeneratedid" id="HPlacingCalls" %)
6
7
8 Hardware:
9
10
11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
12 )))
13
14
15
16 (% class="col-xs-12 col-sm-4" %)
17 (((
18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
21 )))
22 )))
23
24 ----
25
26 (% class="row" %)
27 (((
28 (% class="col-xs-12 col-sm-8" %)
29 (((
30 = **Place Calls** =
31
32
33 == Initiate a call: ==
34
35 1. Pick up the handset
36 1. Press the Speaker button on the phone
37 1. Press the Speaker button on the touchscreen
38 1. Press a name in the Speed dial menu on the touchscreen
39 1. Press a name on a button box
40
41
42 == Place Ringing Calls ==
43
44 * **Place a ringing call to an internal extension:**
45 ** **Handset**:
46 *** Initiate a call
47 *** Use the keypad to enter the extension
48 *** Press Audio call or Video call.
49 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
50 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
51 *** To disconnect the call, return the handset to the cradle.
52 ** **Speakerphone:**
53 *** Press the Dial/Send button or the Speaker button
54 *** Use the keypad to enter the extension
55 *** Press Audio call or Video call.
56 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
57 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
58 *** To disconnect the call, press the Speaker button.(% style="display:none" %)
59
60 * **To place a call to an outside phone number**
61 ** **Handset**:
62 *** Pick up the handset
63 *** Use the keypad to press 9 (to access the outside line)
64 *** Use the keypad to enter the external phone number
65 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
66 *** To disconnect the call, return the handset to the cradle.
67 ** **Speakerphone:**
68 *** Press the Dial/Send button or the Speaker button
69 *** Use the keypad to press 9 (to access the outside line)
70 *** Use the keypad to enter the external phone number
71 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
72 *** To disconnect the call, press the Speaker button.
73
74
75 == Place Emergency Calls ==
76
77 * **To place an emergency 911 call:**
78 ** Pick up the handset or engage the speakerphone
79 ** Dial 911 or 9911 on the keypad.
80 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
81 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
82
83 * **To place an internal emergency call to alert the office of an issue:**
84 ** Pick up the handset or engage the speakerphone
85 ** Dial your building's internal emergency extension on the keypad.
86 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
87 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
88
89 == Place Conference Calls ==
90
91 * (((
92 **To place a conference call**
93 )))
94 )))
95
96
97
98 (% class="col-xs-12 col-sm-4" %)
99 (((
100 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
101 )))
102 )))
103
104
105
106 ----
107
108 (% class="row" %)
109 (((
110 (% class="col-xs-12 col-sm-8" %)
111 (((
112 = Answering Calls =
113
114
115 * Call ID will show who is calling
116 * To answer a ringing call
117 * To answer a second simultaneous call
118 * To pick up a call ringing at another phone in your group
119 * To send a ringing call to voicemail instead of answering
120 )))
121
122
123
124 (% class="col-xs-12 col-sm-4" %)
125 (((
126 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
127 )))
128 )))
129
130 ----
131
132 (% class="row" %)
133 (((
134 (% class="col-xs-12 col-sm-8" %)
135 (((
136 = Directory, Speed Dials, Favorites, and Button Boxes =
137
138
139 * Directory
140 * Speed Dials
141 * Favorites
142 * Button boxes
143 )))
144
145
146
147 (% class="col-xs-12 col-sm-4" %)
148 (((
149 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
150 )))
151 )))
152
153
154 ----
155
156 (% class="row" %)
157 (((
158 (% class="col-xs-12 col-sm-8" %)
159 (((
160 = Call Handling =
161
162
163 * To transfer a call 
164 ** Blind transfer
165 ** Announced transfer
166 * To transfer a call to voicemail
167 ** (((
168 Press Transfer and then press * and then enter the extension to go to directly to VM
169 )))
170 )))
171
172
173
174 (% class="col-xs-12 col-sm-4" %)
175 (((
176 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
177 )))
178 )))
179
180
181 ----
182
183 (% class="row" %)
184 (((
185 (% class="col-xs-12 col-sm-8" %)
186 (((
187 = Pick up groups / Hunt groups / Monitored Extensions =
188
189
190 * Pick up groups
191 * Hunt groups
192 * Monitored extensions
193 )))
194
195
196
197 (% class="col-xs-12 col-sm-4" %)
198 (((
199 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
200 )))
201 )))
202
203 ----
204
205 (% class="row" %)
206 (((
207 (% class="col-xs-12 col-sm-8" %)
208 (((
209 = Call History =
210
211
212 * Find your call history
213 * Manage call history
214 * Place calls from call history
215 )))
216
217
218
219 (% class="col-xs-12 col-sm-4" %)
220 (((
221 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
222 )))
223 )))
224
225 ----
226
227 (% class="row" %)
228 (((
229 (% class="col-xs-12 col-sm-8" %)
230 (((
231 = Availability States =
232
233
234 * Change availability state when OOO or In Meeting
235 )))
236
237
238
239 (% class="col-xs-12 col-sm-4" %)
240 (((
241 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
242 )))
243 )))
244
245 ----
246
247 (% class="row" %)
248 (((
249 (% class="col-xs-12 col-sm-8" %)
250 (((
251 = Voicemail =
252
253
254 * To access your voicemail box
255 * To access your voicemail from another extension within the district
256 * To access your voicemail from off site
257 * Voicemail indicator
258 * Voicemail to email
259 )))
260
261
262
263 (% class="col-xs-12 col-sm-4" %)
264 (((
265 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
266 )))
267 )))
268
269
270 ----
271
272 (% class="row" %)
273 (((
274 (% class="col-xs-12 col-sm-8" %)
275 (((
276 = Phone Settings =
277
278
279 * Disable tap sounds
280 * Adjust volume:
281 ** Ringer volume
282 ** Call volume
283 ** Mute calls
284 )))
285
286
287
288 (% class="col-xs-12 col-sm-4" %)
289 (((
290 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
291 )))
292 )))
293
294
295
296 ----
297
298 (% class="row" %)
299 (((
300 (% class="col-xs-12 col-sm-8" %)
301 (((
302 = Doorbells =
303
304
305 Content 3
306 )))
307
308
309
310 (% class="col-xs-12 col-sm-4" %)
311 (((
312 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
313 )))
314 )))
315
316
317 ----
318
319 (% class="row" %)
320 (((
321 (% class="col-xs-12 col-sm-8" %)
322 (((
323 = All Call and Paging/Intercom =
324
325
326 * Page within school
327 * Page between buildings
328 )))
329
330
331
332 (% class="col-xs-12 col-sm-4" %)
333 (((
334 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
335 )))
336 )))
337
338