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Wiki source code of Admin_Directions-GS3350

Version 11.2 by Christine Sklareski on 2025/05/16 15:53
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8 Hardware:
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11 * [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
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18 {{box title="**Contents**"}}
19 {{toc/}}
20 {{/box}}
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24 ----
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30 = **Place Calls** =
31
32
33 == Place Ringing Calls ==
34
35 * **Place a ringing call to an internal extension:**
36 ** **Handset**:
37 *** Pick up the handset
38 *** Use the keypad to enter the extension
39 *** Press Audio call or Video call.
40 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
41 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.
42 *** To disconnect the call, return the handset to the cradle.
43 ** **Speakerphone:**
44 *** Press the Dial/Send button or the Speaker button
45 *** Use the keypad to enter the extension
46 *** Press Audio call or Video call.
47 **** Please note that if you don't press Audio or Video call, the call will engage after a short delay.
48 **** Video calls will only work on admin phone models. Classroom phone models do not have a camera.(% style="display:none" %)
49 *** To disconnect the call, press the Speaker button.(% style="display:none" %)
50
51 * **To place a call to an outside phone number**
52 ** **Handset**:
53 *** Pick up the handset
54 *** Use the keypad to press 9 (to access the outside line)
55 *** Use the keypad to enter the external phone number
56 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
57 *** To disconnect the call, return the handset to the cradle.
58 ** **Speakerphone:**
59 *** Press the Dial/Send button or the Speaker button
60 *** Use the keypad to press 9 (to access the outside line)
61 *** Use the keypad to enter the external phone number
62 *** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
63 *** To disconnect the call, press the Speaker button.
64
65
66 == Place Emergency Calls ==
67
68 * **To place an emergency 911 call:**
69 ** Pick up the handset or engage the speakerphone
70 ** Dial 911 or 9911 on the keypad.
71 ** Press Audio call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
72 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
73
74 * **To place an internal emergency call to alert the office of an issue:**
75 ** Pick up the handset or engage the speakerphone
76 ** Dial your building's internal emergency extension on the keypad.
77 ** Press Audio call. Please note that if you don't press Audio call, the call will engage after a short delay.
78 ** To disconnect the call, return the handset to the cradle or press the Speaker button.
79
80 == Place Conference Calls ==
81
82 * (((
83 **To place a conference call**
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89 (% class="col-xs-12 col-sm-4" %)
90 (((
91 [[Figure 2. Grandstream 3350 Call screen>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="238" width="410"]]
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97 ----
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99 (% class="row" %)
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101 (% class="col-xs-12 col-sm-8" %)
102 (((
103 = Answering Calls =
104
105
106 * Call ID will show who is calling
107 * To answer a ringing call
108 * To answer a second simultaneous call
109 * To pick up a call ringing at another phone in your group
110 * To send a ringing call to voicemail instead of answering
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115 (% class="col-xs-12 col-sm-4" %)
116 (((
117 [[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
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121 ----
122
123 (% class="row" %)
124 (((
125 (% class="col-xs-12 col-sm-8" %)
126 (((
127 = Directory, Speed Dials, Favorites, and Button Boxes =
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129
130 * Directory
131 * Speed Dials
132 * Favorites
133 * Button boxes
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138 (% class="col-xs-12 col-sm-4" %)
139 (((
140 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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145 ----
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147 (% class="row" %)
148 (((
149 (% class="col-xs-12 col-sm-8" %)
150 (((
151 = Call Handling =
152
153
154 * To transfer a call 
155 ** Blind transfer
156 ** Announced transfer
157 * To transfer a call to voicemail
158 ** (((
159 Press Transfer and then press * and then enter the extension to go to directly to VM
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165 (% class="col-xs-12 col-sm-4" %)
166 (((
167 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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171
172 ----
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174 (% class="row" %)
175 (((
176 (% class="col-xs-12 col-sm-8" %)
177 (((
178 = Pick up groups / Hunt groups / Monitored Extensions =
179
180
181 * Pick up groups
182 * Hunt groups
183 * Monitored extensions
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188 (% class="col-xs-12 col-sm-4" %)
189 (((
190 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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194 ----
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196 (% class="row" %)
197 (((
198 (% class="col-xs-12 col-sm-8" %)
199 (((
200 = Call History =
201
202
203 * Find your call history
204 * Manage call history
205 * Place calls from call history
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210 (% class="col-xs-12 col-sm-4" %)
211 (((
212 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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216 ----
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218 (% class="row" %)
219 (((
220 (% class="col-xs-12 col-sm-8" %)
221 (((
222 = Availability States =
223
224
225 * Change availability state when OOO or In Meeting
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230 (% class="col-xs-12 col-sm-4" %)
231 (((
232 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
233 )))
234 )))
235
236 ----
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238 (% class="row" %)
239 (((
240 (% class="col-xs-12 col-sm-8" %)
241 (((
242 = Voicemail =
243
244
245 * To access your voicemail box
246 * To access your voicemail from another extension within the district
247 * To access your voicemail from off site
248 * Voicemail indicator
249 * Voicemail to email
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254 (% class="col-xs-12 col-sm-4" %)
255 (((
256 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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261 ----
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263 (% class="row" %)
264 (((
265 (% class="col-xs-12 col-sm-8" %)
266 (((
267 = Phone Settings =
268
269
270 * Disable tap sounds
271 * Adjust volume:
272 ** Ringer volume
273 ** Call volume
274 ** Mute calls
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279 (% class="col-xs-12 col-sm-4" %)
280 (((
281 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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289 (% class="row" %)
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291 (% class="col-xs-12 col-sm-8" %)
292 (((
293 = Doorbells =
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296 Content 3
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301 (% class="col-xs-12 col-sm-4" %)
302 (((
303 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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308 ----
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311 (((
312 (% class="col-xs-12 col-sm-8" %)
313 (((
314 = All Call and Paging/Intercom =
315
316
317 * Page within school
318 * Page between buildings
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323 (% class="col-xs-12 col-sm-4" %)
324 (((
325 [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
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