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Last modified by Christine Sklareski on 2026/07/23 10:12
From version 94.1
edited by Christine Sklareski
on 2026/07/23 10:12
Change comment: There is no comment for this version
To version 90.3
edited by Christine Sklareski
on 2025/08/22 07:58
Change comment: There is no comment for this version

Summary

Details

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Content
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45 45  
46 46  
47 47  
48 -
49 -
50 50  (% class="col-xs-12 col-sm-4" %)
51 51  (((
52 52  {{box title="**Contents**"}}
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106 106  
107 107  
108 108  
109 -
110 -
111 111  (% class="col-xs-12 col-sm-4" %)
112 112  (((
113 113  [[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
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166 166  
167 167  
168 168  
169 -
170 -
171 171  (% class="col-xs-12 col-sm-4" %)
172 172  (((
173 173  [[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
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203 203  
204 204  
205 205  
206 -
207 -
208 208  (% class="col-xs-12 col-sm-4" %)
209 209  (((
210 210  [[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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245 245  ** Tap the Star to add them to Favorites.
246 246  
247 247  {{warning}}
248 -If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset.
240 +If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset. Type your warning message here.
249 249  {{/warning}}
250 250  
251 251  
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253 253  
254 254  
255 255  
256 -
257 -
258 258  (% class="col-xs-12 col-sm-4" %)
259 259  (((
260 260  [[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
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288 288  
289 289  * **Once the speed dials are saved, you can resize the speed dial block into more columns to show more saved extensions on the phone's Home Screen:**
290 290  ** Press and hold on the speed dial block.
291 -** A white guide box with white dots appears in a square around the block, press and drag the dots to resize the block to 2 or 3 columns.
292 -** Tap off the speed dial block to save the change or tap the Home button.
281 +** A white guide lines appear in a square with white dots around the block, press and drag the dots to expand to 2 or 3 columns.
282 +** Tap off the speed dial block to save the change (or tap the Home button).
293 293  
294 294  * **To update a button box:**
295 -** First, disconnect the button box power cable from the back of the phone.
296 -** Make the speed dial changes following the instructions above.
297 -** Reconnect the cable from the button box to the phone.
285 +** Disconnect the button box power cable from the back of the phone
286 +** Make the speed dial changes
287 +** Reconnect the cable from the button box to the phone
298 298  ** Click "Sync" when prompted.
299 299  )))
300 300  
301 301  
302 302  
303 -
304 -
305 305  (% class="col-xs-12 col-sm-4" %)
306 306  (((
307 307  [[Program speed dials screen. >>image:Program keys.png||alt="Grandstream program keys" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
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343 343  
344 344  
345 345  
346 -
347 -
348 348  (% class="col-xs-12 col-sm-4" %)
349 349  (((
350 350  [[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
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373 373  * When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
374 374  * Tap the green phone icon to return the call.
375 375  * Tap anywhere on the display except the missed call prompt to return to the home screen.
376 -
377 -== Redialing External Calls ==
378 -
379 -* Access your call history and find the number you want to call back.
380 -* With your finger, press and hold on the phone number to reveal a menu of options.
381 -* Press **Edit before Calling.**
382 -
383 -**[[image:Wave-Edit before calling.jpg||alt="3350 phones: edit before calling screenshot." data-xwiki-image-style-border="true" height="253" width="253"]]**
384 -
385 -* Tap in front of the phone number and enter a **9** using the number pad on the phone.
386 -* Press **Audio Call** to initiate the call.
387 -
388 -[[image:3350-enter9.jpg||alt="3350 phone: add 9 and press Audio call screenshot." data-xwiki-image-style-border="true" height="248" width="472"]]
389 -
390 -
391 -
392 392  )))
393 393  
394 394  
395 395  
396 -
397 -
398 398  (% class="col-xs-12 col-sm-4" %)
399 399  (((
400 400  [[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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444 444  
445 445  
446 446  
447 -
448 -
449 449  (% class="col-xs-12 col-sm-4" %)
450 450  (((
451 451  [[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
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472 472  = Voicemail =
473 473  
474 474  * **Voicemails can be accessed in the following ways:**
475 -** **Desk phone:** use the **Voicemail** app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
441 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
476 476  ** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
477 477  ** **District email**: 
478 478  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
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482 482  
483 483  * **Set up your voicemail greeting:**
484 484  ** Sign in to your voicemail box using your passcode.
485 -** Press **0 for mailbox options**.
486 -** Press **1 to record unavailable message**. Press # after recording.
451 +** Press 0 for mailbox options.
452 +** Press 1 to record unavailable message. Press # after recording.
487 487  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
488 488  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
489 489  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
490 -** Press **3 to record your name.** Press # after recording.
456 +** Press 3 to record your name. Press # after recording.
491 491  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
492 492  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
493 493  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
494 -** Press **5 to change your password**. Press # after changing the password.
460 +** Press 5 to change your password. Press # after changing the password.
495 495  *** Reenter the new password followed by the # key.
496 496  
497 497  * **To check your voicemail from another phone in the district:**
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502 502  
503 503  
504 504  
505 -
506 -
507 507  (% class="col-xs-12 col-sm-4" %)
508 508  (((
509 509  [[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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538 538  )))
539 539  
540 540  
541 -
542 -
543 543  (% class="col-xs-12 col-sm-4" %)
544 544  (((
545 545  [[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
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566 566  
567 567  
568 568  
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570 -
571 571  (% class="col-xs-12 col-sm-4" %)
572 572  (((
573 573  [[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
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594 594  
595 595  
596 596  
597 -
598 -
599 599  (% class="col-xs-12 col-sm-4" %)
600 600  (((
601 601  [[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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618 618  
619 619  
620 620  
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622 -
623 623  (% class="col-xs-12 col-sm-4" %)
624 624  (((
625 625  [[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
3350-enter9.jpg
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