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Last modified by Christine Sklareski on 2025/10/10 13:29
From version 92.2
edited by Christine Sklareski
on 2025/10/10 13:28
Change comment: There is no comment for this version
To version 90.2
edited by Christine Sklareski
on 2025/08/22 07:57
Change comment: There is no comment for this version

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276 276  ** **Reorder list**: Press, hold and drag a tile to a new location.
277 277  ** **Remove speed dials**: Place a check in the box and tap the trash can to delete a speed dial.
278 278  
279 -* **Once the speed dials are saved, you can resize the speed dial block into more columns to show more saved extensions on the phone's Home Screen:**
279 +* **Once the speed dials are saved, you can resize the speed dial block to view more speed dials columns on the phone's Home Screen:**
280 280  ** Press and hold on the speed dial block.
281 -** A white guide box with white dots appears in a square around the block, press and drag the dots to resize the block to 2 or 3 columns.
282 -** Tap off the speed dial block to save the change or tap the Home button.
281 +** A white guide lines appear in a square with white dots around the block, press and drag the dots to expand to 2 or 3 columns.
282 +** Tap off the speed dial block to save the change (or tap the Home button).
283 283  
284 284  * **To update a button box:**
285 -** First, disconnect the button box power cable from the back of the phone.
286 -** Make the speed dial changes.
287 -** Reconnect the cable from the button box to the phone.
285 +** Disconnect the button box power cable from the back of the phone
286 +** Make the speed dial changes
287 +** Reconnect the cable from the button box to the phone
288 288  ** Click "Sync" when prompted.
289 289  )))
290 290  
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359 359  * When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
360 360  * Tap the green phone icon to return the call.
361 361  * Tap anywhere on the display except the missed call prompt to return to the home screen.
362 -
363 -== Redialing External Calls ==
364 -
365 -* Access your call history and find the number you want to call back.
366 -* With your finger, press and hold on the phone number to reveal a menu of options.
367 -* Press **Edit before Calling.**
368 -
369 -**[[image:Wave-Edit before calling.jpg||alt="3350 phones: edit before calling screenshot." data-xwiki-image-style-border="true" height="253" width="253"]]**
370 -
371 -* Tap in front of the phone number and enter a **9** using the number pad on the phone.
372 -* Press **Audio Call** to initiate the call.
373 -
374 -
375 375  )))
376 376  
377 377  
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451 451  = Voicemail =
452 452  
453 453  * **Voicemails can be accessed in the following ways:**
454 -** **Desk phone:** use the **Voicemail** app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
441 +** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
455 455  ** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
456 456  ** **District email**: 
457 457  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
... ... @@ -461,16 +461,16 @@
461 461  
462 462  * **Set up your voicemail greeting:**
463 463  ** Sign in to your voicemail box using your passcode.
464 -** Press **0 for mailbox options**.
465 -** Press **1 to record unavailable message**. Press # after recording.
451 +** Press 0 for mailbox options.
452 +** Press 1 to record unavailable message. Press # after recording.
466 466  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
467 467  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
468 468  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
469 -** Press **3 to record your name.** Press # after recording.
456 +** Press 3 to record your name. Press # after recording.
470 470  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
471 471  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
472 472  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
473 -** Press **5 to change your password**. Press # after changing the password.
460 +** Press 5 to change your password. Press # after changing the password.
474 474  *** Reenter the new password followed by the # key.
475 475  
476 476  * **To check your voicemail from another phone in the district:**
Wave-Edit before calling.jpg
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