Last modified by Christine Sklareski on 2025/10/10 13:29

From version 90.6
edited by Christine Sklareski
on 2025/08/22 07:59
Change comment: There is no comment for this version
To version 92.2
edited by Christine Sklareski
on 2025/10/10 13:28
Change comment: There is no comment for this version

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359 359  * When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
360 360  * Tap the green phone icon to return the call.
361 361  * Tap anywhere on the display except the missed call prompt to return to the home screen.
362 +
363 +== Redialing External Calls ==
364 +
365 +* Access your call history and find the number you want to call back.
366 +* With your finger, press and hold on the phone number to reveal a menu of options.
367 +* Press **Edit before Calling.**
368 +
369 +**[[image:Wave-Edit before calling.jpg||alt="3350 phones: edit before calling screenshot." data-xwiki-image-style-border="true" height="253" width="253"]]**
370 +
371 +* Tap in front of the phone number and enter a **9** using the number pad on the phone.
372 +* Press **Audio Call** to initiate the call.
373 +
374 +
362 362  )))
363 363  
364 364  
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438 438  = Voicemail =
439 439  
440 440  * **Voicemails can be accessed in the following ways:**
441 -** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
454 +** **Desk phone:** use the **Voicemail** app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
442 442  ** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
443 443  ** **District email**: 
444 444  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
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448 448  
449 449  * **Set up your voicemail greeting:**
450 450  ** Sign in to your voicemail box using your passcode.
451 -** Press 0 for mailbox options.
452 -** Press 1 to record unavailable message. Press # after recording.
464 +** Press **0 for mailbox options**.
465 +** Press **1 to record unavailable message**. Press # after recording.
453 453  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
454 454  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
455 455  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
456 -** Press 3 to record your name. Press # after recording.
469 +** Press **3 to record your name.** Press # after recording.
457 457  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
458 458  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
459 459  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
460 -** Press 5 to change your password. Press # after changing the password.
473 +** Press **5 to change your password**. Press # after changing the password.
461 461  *** Reenter the new password followed by the # key.
462 462  
463 463  * **To check your voicemail from another phone in the district:**
Wave-Edit before calling.jpg
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