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Last modified by Christine Sklareski on 2026/07/23 10:12
From version 90.4
edited by Christine Sklareski
on 2025/08/22 07:59
Change comment: There is no comment for this version
To version 92.4
edited by Christine Sklareski
on 2026/07/23 10:08
Change comment: There is no comment for this version

Summary

Details

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Content
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45 45  
46 46  
47 47  
48 +
48 48  (% class="col-xs-12 col-sm-4" %)
49 49  (((
50 50  {{box title="**Contents**"}}
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104 104  
105 105  
106 106  
108 +
107 107  (% class="col-xs-12 col-sm-4" %)
108 108  (((
109 109  [[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
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162 162  
163 163  
164 164  
167 +
165 165  (% class="col-xs-12 col-sm-4" %)
166 166  (((
167 167  [[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
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197 197  
198 198  
199 199  
203 +
200 200  (% class="col-xs-12 col-sm-4" %)
201 201  (((
202 202  [[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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237 237  ** Tap the Star to add them to Favorites.
238 238  
239 239  {{warning}}
240 -If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset. Type your warning message here.
244 +If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset.
241 241  {{/warning}}
242 242  
243 243  
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245 245  
246 246  
247 247  
252 +
248 248  (% class="col-xs-12 col-sm-4" %)
249 249  (((
250 250  [[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
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282 282  ** Tap off the speed dial block to save the change or tap the Home button.
283 283  
284 284  * **To update a button box:**
285 -** Disconnect the button box power cable from the back of the phone
286 -** Make the speed dial changes
287 -** Reconnect the cable from the button box to the phone
290 +** First, disconnect the button box power cable from the back of the phone.
291 +** Make the speed dial changes.
292 +** Reconnect the cable from the button box to the phone.
288 288  ** Click "Sync" when prompted.
289 289  )))
290 290  
291 291  
292 292  
298 +
293 293  (% class="col-xs-12 col-sm-4" %)
294 294  (((
295 295  [[Program speed dials screen. >>image:Program keys.png||alt="Grandstream program keys" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
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331 331  
332 332  
333 333  
340 +
334 334  (% class="col-xs-12 col-sm-4" %)
335 335  (((
336 336  [[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
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359 359  * When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
360 360  * Tap the green phone icon to return the call.
361 361  * Tap anywhere on the display except the missed call prompt to return to the home screen.
369 +
370 +== Redialing External Calls ==
371 +
372 +* Access your call history and find the number you want to call back.
373 +* With your finger, press and hold on the phone number to reveal a menu of options.
374 +* Press **Edit before Calling.**
375 +
376 +**[[image:Wave-Edit before calling.jpg||alt="3350 phones: edit before calling screenshot." data-xwiki-image-style-border="true" height="253" width="253"]]**
377 +
378 +* Tap in front of the phone number and enter a **9** using the number pad on the phone.
379 +* Press **Audio Call** to initiate the call.
380 +
381 +[[image:3350-enter9.jpg||alt="3350 phone: add 9 and press Audio call screenshot." data-xwiki-image-style-border="true" height="248" width="472"]]
382 +
383 +
384 +
362 362  )))
363 363  
364 364  
365 365  
389 +
366 366  (% class="col-xs-12 col-sm-4" %)
367 367  (((
368 368  [[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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412 412  
413 413  
414 414  
439 +
415 415  (% class="col-xs-12 col-sm-4" %)
416 416  (((
417 417  [[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
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438 438  = Voicemail =
439 439  
440 440  * **Voicemails can be accessed in the following ways:**
441 -** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
466 +** **Desk phone:** use the **Voicemail** app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
442 442  ** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
443 443  ** **District email**: 
444 444  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
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448 448  
449 449  * **Set up your voicemail greeting:**
450 450  ** Sign in to your voicemail box using your passcode.
451 -** Press 0 for mailbox options.
452 -** Press 1 to record unavailable message. Press # after recording.
476 +** Press **0 for mailbox options**.
477 +** Press **1 to record unavailable message**. Press # after recording.
453 453  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
454 454  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
455 455  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
456 -** Press 3 to record your name. Press # after recording.
481 +** Press **3 to record your name.** Press # after recording.
457 457  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
458 458  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
459 459  *** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
460 -** Press 5 to change your password. Press # after changing the password.
485 +** Press **5 to change your password**. Press # after changing the password.
461 461  *** Reenter the new password followed by the # key.
462 462  
463 463  * **To check your voicemail from another phone in the district:**
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468 468  
469 469  
470 470  
496 +
471 471  (% class="col-xs-12 col-sm-4" %)
472 472  (((
473 473  [[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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502 502  )))
503 503  
504 504  
531 +
505 505  (% class="col-xs-12 col-sm-4" %)
506 506  (((
507 507  [[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
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528 528  
529 529  
530 530  
558 +
531 531  (% class="col-xs-12 col-sm-4" %)
532 532  (((
533 533  [[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
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554 554  
555 555  
556 556  
585 +
557 557  (% class="col-xs-12 col-sm-4" %)
558 558  (((
559 559  [[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
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576 576  
577 577  
578 578  
608 +
579 579  (% class="col-xs-12 col-sm-4" %)
580 580  (((
581 581  [[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
3350-enter9.jpg
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