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Last modified by Christine Sklareski on 2025/08/22 07:59
From version 90.2
edited by Christine Sklareski
on 2025/08/22 07:57
Change comment: There is no comment for this version
To version 37.3
edited by Christine Sklareski
on 2025/05/28 15:48
Change comment: There is no comment for this version

Summary

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Title
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1 -Admin Phone Directions - GS3350 Model
1 +Admin_Directions-GS3350
Parent
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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.GrandStream Phones.WebHome
Content
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13 13  Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 14  
15 15  
16 -**Things to note:**
16 +Things to note:
17 17  
18 18  * The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 19  * Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
... ... @@ -23,9 +23,6 @@
23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 24  
25 25  
26 -If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
27 -
28 -
29 29  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
30 30  
31 31  
... ... @@ -34,13 +34,7 @@
34 34  [[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
35 35  
36 36  
37 -The LED Indicator light at the top right corner of the phone alerts to different messages and status of the phone:
38 -
39 -[[LED Indicator light guide.>>image:3350-LED_Indicator.png||alt="Grandstream 3350 LED Indicator light screenshot." data-xwiki-image-style-border="true" height="307" width="520"]]
40 -
41 -
42 -
43 -A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
34 +
44 44  )))
45 45  
46 46  
... ... @@ -65,26 +65,26 @@
65 65  
66 66  == Multiple ways to Initiate a call: ==
67 67  
68 -1. Pick up the handset.
69 -1. Press the Speaker button on the phone.
70 -1. Press the Call button on the touchscreen.
71 -1. Press a name in the Speed dial menu on the touchscreen or the button box.
59 +1. Pick up the handset
60 +1. Press the Speaker button on the phone
61 +1. Press the Call button on the touchscreen
62 +1. Press a name in the Speed dial menu on the touchscreen or the button box
72 72  1. Find a name in Contacts
73 73  
74 74  == Place Calls ==
75 75  
76 76  * **Place a ringing call to an internal extension:**
77 -** Initiate a call.
78 -** Use the keypad to enter the extension.
68 +** Initiate a call
69 +** Use the keypad to enter the extension
79 79  ** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
80 80  
81 81  (% style="display:none" %)
82 82  
83 83  * **To place a call to an outside phone number**:
84 -** Initiate a call.
85 -** Dial **9** (to access the outside line).
86 -** Dial the external phone number.
87 -** Press Audio call or wait for the call to connect automatically.
75 +** Initiate a call
76 +** Dial **9** (to access the outside line)
77 +** Dial the external phone number
78 +** Press Audio call.
88 88  
89 89  == Place Emergency Calls ==
90 90  
... ... @@ -91,12 +91,12 @@
91 91  * **To place an emergency 911 call:**
92 92  ** Initiate a call.
93 93  ** Dial 911 or 9911.
94 -** Press Audio call or wait for the call to connect automatically.
85 +** Press Audio call.
95 95  
96 96  * **To place an internal emergency call to alert the office of an issue:**
97 97  ** Initiate a call.
98 98  ** Dial your building's internal emergency extension.
99 -** Press Audio call or wait for the call to connect automatically.
90 +** Press Audio call.
100 100  
101 101  (% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
102 102  
... ... @@ -106,7 +106,7 @@
106 106  
107 107  (% class="col-xs-12 col-sm-4" %)
108 108  (((
109 -[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
100 +[[Figure 2. Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
110 110  )))
111 111  )))
112 112  
... ... @@ -120,14 +120,13 @@
120 120  
121 121  
122 122  (((
123 -* **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
124 -** Bring up the dial screen.
125 -** Enter the first extension number, then press on it on the left panel of the screen.
126 -** The extension will be added to the dialing field and users can dial another number.
127 -** When all extensions have been entered, press "Audio Call" or "Video Call".
114 +* **To initiate a conference call from the dial screen:** GS3350 phones supports up to 6-way audio conferencing and 3-way video conferencing.Bring up the dial screen
115 +** Enter the first extension number then press on it on the left panel of the screen
116 +** The extension will be added to the dialing field and users can dial another number
117 +** When all extensions have been entered, press "Audio Call" or "Video Call"
128 128  
129 129  * **To initiate a conference call while on a phone call:**
130 -** When the phone is on the call screen, tap on the "Conference" button.
120 +** When the phone is on the call screen, tap on the "Conference" button
131 131  ** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
132 132  ** After the call is established, the conference screen is brought up.
133 133  ** Tap the "Invite" button to add more members to the conference.
... ... @@ -134,7 +134,7 @@
134 134  
135 135  * **To initiate a conference call from the conference soft key:**
136 136  ** Bring up the dial screen.
137 -** Enter the first extension number, then press on it on the left panel of the screen.
127 +** Enter the first extension number then press on it on the left panel of the screen.
138 138  ** The extension will be added to the dialing field.
139 139  ** Enter other extensions until all are entered.
140 140  ** Press "Audio Call" or "Video Call" to begin the conference call.
... ... @@ -164,10 +164,10 @@
164 164  
165 165  (% class="col-xs-12 col-sm-4" %)
166 166  (((
167 -[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
157 +[[Figure 2. Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
168 168  
169 169  
170 -[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
160 +[[Figure 3.Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
171 171  )))
172 172  )))
173 173  
... ... @@ -183,15 +183,15 @@
183 183  Caller ID will show who is calling.
184 184  
185 185  * **To answer a single incoming call**:
186 -** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
187 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
176 +** Tap the "Answer" softkey to answer the call via speaker or pick up the handset to answer the call.
177 +** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to  the handset.
178 +
188 188  * **To answer an incoming call during an active call:**
189 189  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
190 -
191 -* **To pick up a call ringing at another phone in your group:**
192 -** Lift the handset and press the PICKUP button.
193 -
194 -* **To send a ringing call your voicemail box instead of answering:**
181 +**
182 +* **To pick up a call ringing at another phone in your group**
183 +**
184 +* **To send a ringing call to voicemail instead of answering**
195 195  ** Press **Reject** on the phone display to transfer the call to voicemail.
196 196  )))
197 197  
... ... @@ -199,9 +199,9 @@
199 199  
200 200  (% class="col-xs-12 col-sm-4" %)
201 201  (((
202 -[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
192 +[[Figure 4 Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
203 203  
204 -[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
194 +[[Figure 5. Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
205 205  )))
206 206  )))
207 207  
... ... @@ -215,32 +215,19 @@
215 215  
216 216  
217 217  * **Finding EASD extensions in the directory**:
218 -** Tap the **User** icon on the right side of the home screen.
219 -** In the left menu, tap **LDAP.**
208 +** Tap the **User** icon on the right side of the home screen
209 +** In the left menu, tap **LDAP**
220 220  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
221 221  ** Tap the **green** **phone** icon to place a call.
222 222  
223 -{{warning}}
224 -If the LDAP Contacts don't load or you can't perform a search, restart the phone following the instructions at the bottom of this page.
225 -{{/warning}}
226 -
227 -
228 228  * **Frequently called contact list**:
229 -** Tap the **User** icon on the right side of the home screen.
230 -** In the left menu, tap **LDAP.**
214 +** Tap the **User** icon on the right side of the home screen
215 +** In the left menu, tap **LDAP**
231 231  ** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
232 232  ** Tap the **Download** button to save the extension to the contact list.
233 233  ** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
234 -* **Saving Favorites:**
235 -** To save a favorite number, they must first be saved to your **Contacts** (not LDAP).
236 -** Tap on the user in Contacts
237 -** Tap the Star to add them to Favorites.
238 238  
239 -{{warning}}
240 -If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset. Type your warning message here.
241 -{{/warning}}
242 -
243 -
220 +* **Button boxes**
244 244  )))
245 245  
246 246  
... ... @@ -247,7 +247,7 @@
247 247  
248 248  (% class="col-xs-12 col-sm-4" %)
249 249  (((
250 -[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
227 +[[Figure . Grandstream EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
251 251  )))
252 252  )))
253 253  
... ... @@ -258,43 +258,36 @@
258 258  (((
259 259  (% class="col-xs-12 col-sm-8" %)
260 260  (((
261 -= Programming Speed Dials =
238 += Call Handling =
262 262  
263 263  
264 -* **To program a speed dial:**
265 -** Press the **pencil** under the speed dial names on the left side of the phone display. This opens the **Programming app**.
266 -** To add a new speed dial number, tap the **+ plus** sign at the top of the display.
267 -*** **Enter name**: the cursor appears where you enter the name that you want to program.
268 -*** (% style="display:none" %) (%%)**Enter extension**: Tap in the Number field and enter the extension that you want to program.
269 -*** **Select programming type**: select a programming option above the name and number field:
270 -**** **Speed dial**: simply dials the extension when tapped.
271 -**** **Blue Lamp Field**: allows you to see when the extension is ringing or if the person is on a call (this works if you are in a pickup group with the extension).
272 -*** **Tap the blue check mark** at the top right to save the speed dial.
241 +* **To transfer a call to another extension: **
242 +** **Blind transfer:**
243 +*** While on a call, tap the **Transfer** button.
244 +*** Select **Transfer** to bring up the transfer screen.
245 +*** Select the transfer mode "**Blind**" (blind is the default)
246 +*** Enter the extension.
247 +*** Tap on the **Transfer** softkey.
248 +*** The call will transfer to the extension and the phone system will hang up the call.
249 +** **Attended transfer**
250 +*** While on a call, tap the **Transfer** button.
251 +*** Select **Transfer** to bring up the transfer screen.
252 +*** Select the transfer mode (Blind is the default): change it to **Attended**
253 +*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
273 273  
274 -* **To edit the speed dial screen, tap the pencil at the top of the Programming screen.**
275 -** **Edit contacts:** Each saved speed dial is editable by tapping the pencil icon on its tile.
276 -** **Reorder list**: Press, hold and drag a tile to a new location.
277 -** **Remove speed dials**: Place a check in the box and tap the trash can to delete a speed dial.
278 -
279 -* **Once the speed dials are saved, you can resize the speed dial block to view more speed dials columns on the phone's Home Screen:**
280 -** Press and hold on the speed dial block.
281 -** A white guide lines appear in a square with white dots around the block, press and drag the dots to expand to 2 or 3 columns.
282 -** Tap off the speed dial block to save the change (or tap the Home button).
283 -
284 -* **To update a button box:**
285 -** Disconnect the button box power cable from the back of the phone
286 -** Make the speed dial changes
287 -** Reconnect the cable from the button box to the phone
288 -** Click "Sync" when prompted.
255 +* **To transfer a call directly to voicemail**
256 +** (((
257 +Press **Transfer** and then press * and then **enter the extension** to go to directly to voicemail. **IS THIS RIGHT???????????????????????**
289 289  )))
259 +)))
290 290  
291 291  
292 292  
293 293  (% class="col-xs-12 col-sm-4" %)
294 294  (((
295 -[[Program speed dials screen. >>image:Program keys.png||alt="Grandstream program keys" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
265 +[[Figure . Grandstream blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
296 296  
297 -[[Grandstream - Edit programable buttons. >>image:IMG_0145 2.jpeg||alt="Grandstream programable app" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
267 +[[Figure . Grandstream attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
298 298  )))
299 299  )))
300 300  
... ... @@ -305,28 +305,12 @@
305 305  (((
306 306  (% class="col-xs-12 col-sm-8" %)
307 307  (((
308 -= Call Handling =
278 += Pick up groups / Hunt groups / Monitored Extensions =
309 309  
310 310  
311 -* **To transfer a call to another extension: **
312 -** **Blind transfer:**
313 -*** While on a call, tap the **Transfer** button.
314 -*** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
315 -*** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
316 -**** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
317 -*** Tap on the **Transfer** softkey.
318 -*** The call will transfer to the extension and the phone system will hang up the initial call.
319 -** **Attended transfer:**
320 -*** While on a call, tap the **Transfer** button.
321 -*** Select **Transfer** to bring up the transfer screen.
322 -*** Select the transfer mode (blind is the default) and change it to **Attended.**
323 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
324 -
325 -* **To transfer a call directly to voicemail:**
326 -** Press** Transfer. **
327 -** Press** * **(star button).
328 -** **Enter the desired voicemail extension.**
329 -** Press** Blind Transfer **to go to directly to voicemail.
281 +* Pick up groups
282 +* Hunt groups
283 +* Monitored extensions
330 330  )))
331 331  
332 332  
... ... @@ -333,15 +333,10 @@
333 333  
334 334  (% class="col-xs-12 col-sm-4" %)
335 335  (((
336 -[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
337 -
338 -[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
290 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
339 339  )))
340 340  )))
341 341  
342 -
343 -
344 -
345 345  ----
346 346  
347 347  (% class="row" %)
... ... @@ -354,9 +354,15 @@
354 354  * Tap the **Call History** softkey (bottom button) on the right side of the home screen.
355 355  * Initiate a call from the history by tapping the green call or video buttons.
356 356  
306 +== ==
307 +
308 +== ==
309 +
310 +== ==
311 +
357 357  == Missed Calls ==
358 358  
359 -* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
314 +* When there is a missed call, the display will show a missed call dialog on the idle screen.
360 360  * Tap the green phone icon to return the call.
361 361  * Tap anywhere on the display except the missed call prompt to return to the home screen.
362 362  )))
... ... @@ -365,26 +365,12 @@
365 365  
366 366  (% class="col-xs-12 col-sm-4" %)
367 367  (((
368 -[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
323 +[[Figure . Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
369 369  
370 370  
371 -[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
326 +[[Figure . Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
372 372  
373 373  
374 -
375 -
376 -
377 -
378 -
379 -
380 -
381 -
382 -
383 -
384 -
385 -
386 -
387 -
388 388  
389 389  )))
390 390  )))
... ... @@ -398,7 +398,7 @@
398 398  = Availability State: Do Not Disturb =
399 399  
400 400  
401 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
342 +* **When Do not disturb is engaged, incoming calls will be blocked for all accounts. **
402 402  ** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
403 403  ** Tap the DND icon to turn it on and off.
404 404  ** Calls can still be made out when the phone is in DND.
... ... @@ -405,7 +405,7 @@
405 405  
406 406  * **Pressing the mute button on the right side of phone pad:**
407 407  ** During a call: will mute the microphone.
408 -** Off a call: will engage **do not disturb** for the phone.
349 +** Off a call: will engage do not disturb for the phone.
409 409  
410 410  
411 411  )))
... ... @@ -414,18 +414,8 @@
414 414  
415 415  (% class="col-xs-12 col-sm-4" %)
416 416  (((
417 -[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
418 -
419 -
420 -
421 -
422 -
423 -
424 -
425 -
426 -
427 -
428 -[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
358 +[[image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-label="Figure . Grandstream Do not disturb setting." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
359 +[[image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-label="Figure . Call History screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
429 429  )))
430 430  )))
431 431  
... ... @@ -437,33 +437,10 @@
437 437  (((
438 438  = Voicemail =
439 439  
440 -* **Voicemails can be accessed in the following ways:**
441 -** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
442 -** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
443 -** **District email**: 
444 -*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
445 -**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
446 -**** **Safari** web browser: voicemail .wav files play within the browser.
447 -**** On a **district iPhone:** voicemail .wav files will play automatically within the email system. 
448 -
449 -* **Set up your voicemail greeting:**
450 -** Sign in to your voicemail box using your passcode.
451 -** Press 0 for mailbox options.
452 -** Press 1 to record unavailable message. Press # after recording.
453 -*** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
454 -*** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
455 -*** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
456 -** Press 3 to record your name. Press # after recording.
457 -*** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)1 to accept recording
458 -*** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)2 to listen to your recording
459 -*** (% style="color:#000000; font-family:Arial,sans-serif; font-size:11pt; font-style:normal; font-variant:normal; font-weight:400; text-decoration:none; white-space:pre-wrap" %)3 to rerecord the recording
460 -** Press 5 to change your password. Press # after changing the password.
461 -*** Reenter the new password followed by the # key.
462 -
463 -* **To check your voicemail from another phone in the district:**
464 -** Call *98
465 -** Enter your extension number when prompted
466 -** Enter your voicemail password when prompted
371 +* No voicemails will be stored locally on the phones.
372 +* All voicemails will be sent as .wav files to the email address of the user tied to the extension. The email will come from "EASD Phone System".
373 +* The .wav files will need to be downloaded to the computer and played in Apple Music.
374 +* Voicemails can also be accessed through the Wave phone app, if using.
467 467  )))
468 468  
469 469  
... ... @@ -470,7 +470,7 @@
470 470  
471 471  (% class="col-xs-12 col-sm-4" %)
472 472  (((
473 -[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
381 +[[Figure . >>image:GS-voicemail.png||alt="Grandstream voicemail screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
474 474  )))
475 475  )))
476 476  
... ... @@ -491,11 +491,11 @@
491 491  ** Disable touch sounds and tones in **Other Settings.**
492 492  
493 493  * **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
494 -** Tap the Home button.
495 -** Swipe left to the second page and tap **Settings.**
496 -** Swipe up and tap on **Sound.**
497 -** Tap **Other Sounds.**
498 -** Disable Touch sounds and Touch tone.
402 +** Tap the Home button
403 +** Swipe left to the second page and tap **Settings**
404 +** Swipe up and tap on **Sound**
405 +** Tap **Other Sounds**
406 +** Disable Touch sounds and Touch tone
499 499  
500 500  * **Adjust the Display:**
501 501  ** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
... ... @@ -504,7 +504,7 @@
504 504  
505 505  (% class="col-xs-12 col-sm-4" %)
506 506  (((
507 -[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
415 +[[Figure . >>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
508 508  )))
509 509  )))
510 510  
... ... @@ -518,12 +518,12 @@
518 518  (((
519 519  = Answering Doorbells =
520 520  
521 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
429 +The Grandstream 3350 model can be connected to the door system to allow office staff and administrators to open the main door, initiate calls with the visitors and get real time audio/video stream.
522 522  
523 523  
524 524  * Press **Open **to open the door for visitors.
525 525  * Press **Answer** to answer the call and speak to the visitor.
526 -* Press **Reject** to hang up the call.
434 +* Press **Reject** to deny access through the door.
527 527  )))
528 528  
529 529  
... ... @@ -530,7 +530,7 @@
530 530  
531 531  (% class="col-xs-12 col-sm-4" %)
532 532  (((
533 -[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
441 +[[Figure . Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
534 534  )))
535 535  )))
536 536  
... ... @@ -541,15 +541,11 @@
541 541  (((
542 542  (% class="col-xs-12 col-sm-8" %)
543 543  (((
544 -= Paging =
452 += All Call and Paging/Intercom =
545 545  
546 546  
547 -* **To all-call page within school:**
548 -** Pick up the handset.
549 -** When the dial tone is heard, enter the building's all-call paging extension.
550 -** When you hear the all-call paging tone, say the message into the handset.
551 -** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
552 -** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
455 +* Page within school
456 +* Page between buildings
553 553  )))
554 554  
555 555  
... ... @@ -556,7 +556,7 @@
556 556  
557 557  (% class="col-xs-12 col-sm-4" %)
558 558  (((
559 -[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
463 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
560 560  )))
561 561  )))
562 562  
... ... @@ -566,12 +566,10 @@
566 566  (((
567 567  (% class="col-xs-12 col-sm-8" %)
568 568  (((
569 -= Restart the Phone =
473 += Extra =
570 570  
571 -
572 -* Disconnect the phone cord from the back.
573 -* Wait a minute and then reconnect it to the same port.
574 -* The phone will become functional after two minutes.
475 +* E:
476 +* E
575 575  )))
576 576  
577 577  
... ... @@ -578,8 +578,6 @@
578 578  
579 579  (% class="col-xs-12 col-sm-4" %)
580 580  (((
581 -[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
483 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
582 582  )))
583 583  )))
584 -
585 -~)~)~)
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