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Last modified by Christine Sklareski on 2025/08/06 14:40
From version 9.2
edited by Christine Sklareski
on 2025/05/16 15:34
Change comment: There is no comment for this version
To version 1.1
edited by Christine Sklareski
on 2025/05/16 13:46
Change comment: There is no comment for this version

Summary

Details

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Content
... ... @@ -2,13 +2,10 @@
2 2  (((
3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 -(% class="wikigeneratedid" id="HPlacingCalls" %)
6 -
5 += Placing Calls =
7 7  
8 -Hardware:
9 9  
10 -
11 -* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
8 +Content 1
12 12  )))
13 13  
14 14  
... ... @@ -27,69 +27,21 @@
27 27  (((
28 28  (% class="col-xs-12 col-sm-8" %)
29 29  (((
30 -= **Place Calls** =
27 += Conference Call =
31 31  
32 32  
33 -== Place Ringing Calls ==
34 -
35 -* **Place a ringing call to an internal extension:**
36 -** Handset:
37 -*** Pick up the handset
38 -*** Use the keypad to enter the extension
39 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
40 -*** To disconnect the call, return the handset to the cradle.
41 -** Speakerphone:
42 -*** Press the Dial/Send button or the Speaker button
43 -*** Use the keypad to enter the extension
44 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
45 -*** To disconnect the call, press the Speaker button.(% style="display:none" %)
46 -
47 -* **To place a call to an outside phone number**
48 -** Handset:
49 -*** Pick up the handset
50 -*** Use the keypad to press 9 (to access the outside line)
51 -*** Use the keypad to enter the external phone number
52 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
53 -*** To disconnect the call, return the handset to the cradle.
54 -** Speakerphone:
55 -*** Press the Dial/Send button or the Speaker button
56 -*** Use the keypad to press 9 (to access the outside line)
57 -*** Use the keypad to enter the external phone number
58 -*** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
59 -*** To disconnect the call, press the Speaker button.
60 -
61 -
62 -== Place Emergency Calls ==
63 -
64 -* **To place an emergency 911 call:**
65 -** Pick up the handset or engage the speakerphone
66 -** Dial 911 or 9911 on the keypad.
67 -** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
68 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
69 -
70 -* **To place an internal emergency call to alert the office of issue:**
71 -** Pick up the handset or engage the speakerphone
72 -** Dial your building's internal emergency extension on the keypad.
73 -** Press Audio call or Video call. Please note that if you don't press Audio or Video call, the call will engage after a short delay.
74 -** To disconnect the call, return the handset to the cradle or press the Speaker button.
75 -
76 -== Place Conference Calls ==
77 -
78 -* (((
79 -**To place a conference call**
30 +Content 2
80 80  )))
81 -)))
82 82  
83 83  
84 84  
85 85  (% class="col-xs-12 col-sm-4" %)
86 86  (((
87 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
37 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" height="295" width="357"]]
88 88  )))
89 89  )))
90 90  
91 91  
92 -
93 93  ----
94 94  
95 95  (% class="row" %)
... ... @@ -96,14 +96,10 @@
96 96  (((
97 97  (% class="col-xs-12 col-sm-8" %)
98 98  (((
99 -= Answering Calls =
48 += Section 3 =
100 100  
101 101  
102 -* Call ID will show who is calling
103 -* To answer a ringing call
104 -* To answer a second simultaneous call
105 -* To pick up a call ringing at another phone in your group
106 -* To send a ringing call to voicemail instead of answering
51 +Content 3
107 107  )))
108 108  
109 109  
... ... @@ -110,216 +110,20 @@
110 110  
111 111  (% class="col-xs-12 col-sm-4" %)
112 112  (((
113 -[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
114 -)))
115 -)))
116 -
117 -----
118 -
119 -(% class="row" %)
120 -(((
121 -(% class="col-xs-12 col-sm-8" %)
122 -(((
123 -= Directory, Speed Dials, Favorites, and Button Boxes =
124 -
125 -
126 -* Directory
127 -* Speed Dials
128 -* Favorites
129 -* Button boxes
130 -)))
131 -
132 -
133 -
134 -(% class="col-xs-12 col-sm-4" %)
135 -(((
136 136  [[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
137 137  )))
138 138  )))
139 139  
140 140  
141 -----
142 142  
143 -(% class="row" %)
144 -(((
145 -(% class="col-xs-12 col-sm-8" %)
146 -(((
147 -= Call Handling =
148 148  
149 149  
150 -* To transfer a call 
151 -** Blind transfer
152 -** Announced transfer
153 -* To transfer a call to voicemail
154 -** (((
155 -Press Transfer and then press * and then enter the extension to go to directly to VM
156 -)))
157 -)))
158 158  
159 159  
160 -
161 -(% class="col-xs-12 col-sm-4" %)
68 +(% id="gtx-trans" style="position: absolute; left: 66px; top: 324.562px;" %)
162 162  (((
163 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
164 -)))
165 -)))
166 -
167 -
168 -----
169 -
170 -(% class="row" %)
70 +(% class="gtx-trans-icon" %)
171 171  (((
172 -(% class="col-xs-12 col-sm-8" %)
173 -(((
174 -= Pick up groups / Hunt groups / Monitored Extensions =
175 -
176 -
177 -* Pick up groups
178 -* Hunt groups
179 -* Monitored extensions
72 +
180 180  )))
181 -
182 -
183 -
184 -(% class="col-xs-12 col-sm-4" %)
185 -(((
186 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
187 187  )))
188 -)))
189 -
190 -----
191 -
192 -(% class="row" %)
193 -(((
194 -(% class="col-xs-12 col-sm-8" %)
195 -(((
196 -= Call History =
197 -
198 -
199 -* Find your call history
200 -* Manage call history
201 -* Place calls from call history
202 -)))
203 -
204 -
205 -
206 -(% class="col-xs-12 col-sm-4" %)
207 -(((
208 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
209 -)))
210 -)))
211 -
212 -----
213 -
214 -(% class="row" %)
215 -(((
216 -(% class="col-xs-12 col-sm-8" %)
217 -(((
218 -= Availability States =
219 -
220 -
221 -* Change availability state when OOO or In Meeting
222 -)))
223 -
224 -
225 -
226 -(% class="col-xs-12 col-sm-4" %)
227 -(((
228 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
229 -)))
230 -)))
231 -
232 -----
233 -
234 -(% class="row" %)
235 -(((
236 -(% class="col-xs-12 col-sm-8" %)
237 -(((
238 -= Voicemail =
239 -
240 -
241 -* To access your voicemail box
242 -* To access your voicemail from another extension within the district
243 -* To access your voicemail from off site
244 -* Voicemail indicator
245 -* Voicemail to email
246 -)))
247 -
248 -
249 -
250 -(% class="col-xs-12 col-sm-4" %)
251 -(((
252 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
253 -)))
254 -)))
255 -
256 -
257 -----
258 -
259 -(% class="row" %)
260 -(((
261 -(% class="col-xs-12 col-sm-8" %)
262 -(((
263 -= Phone Settings =
264 -
265 -
266 -* Disable tap sounds
267 -* Adjust volume:
268 -** Ringer volume
269 -** Call volume
270 -** Mute calls
271 -)))
272 -
273 -
274 -
275 -(% class="col-xs-12 col-sm-4" %)
276 -(((
277 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
278 -)))
279 -)))
280 -
281 -
282 -
283 -----
284 -
285 -(% class="row" %)
286 -(((
287 -(% class="col-xs-12 col-sm-8" %)
288 -(((
289 -= Doorbells =
290 -
291 -
292 -Content 3
293 -)))
294 -
295 -
296 -
297 -(% class="col-xs-12 col-sm-4" %)
298 -(((
299 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
300 -)))
301 -)))
302 -
303 -
304 -----
305 -
306 -(% class="row" %)
307 -(((
308 -(% class="col-xs-12 col-sm-8" %)
309 -(((
310 -= All Call and Paging/Intercom =
311 -
312 -
313 -* Page within school
314 -* Page between buildings
315 -)))
316 -
317 -
318 -
319 -(% class="col-xs-12 col-sm-4" %)
320 -(((
321 -[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
322 -)))
323 -)))
324 -
325 -