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Last modified by Christine Sklareski on 2025/09/10 13:11
From version 82.1
edited by Christine Sklareski
on 2025/07/16 13:04
Change comment: There is no comment for this version
To version 4.1
edited by Christine Sklareski
on 2025/05/16 15:11
Change comment: There is no comment for this version

Summary

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Title
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1 -Admin Phone Directions - GS3350 Model
1 +Admin_Directions-GS3350
Parent
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1 -Main.DevicesHardware.GrandStream Phones.WebHome
1 +Sandbox.GrandStream Phones.WebHome
Content
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3 3  (% class="col-xs-12 col-sm-8" %)
4 4  (((
5 5  (% class="wikigeneratedid" id="HPlacingCalls" %)
6 -This page provides basic instructions for using the Grandstream 3350 phones that are installed in the main office and administrator offices. This model phone includes a camera to make video calls with an adjustment for camera angle and blocking when not needed.
6 +
7 7  
8 +Hardware:
8 8  
9 -(% class="wikigeneratedid" %)
10 -[[image:GS-3350model.png||alt="Grandstream 3350 model" data-xwiki-image-style-border="true" height="261" width="314"]]
11 11  
12 -
13 -Hardware: [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
14 -
15 -
16 -**Things to note:**
17 -
18 -* The handset button at the lower left corner of the phone will automatically dial the most recent call when pressed. If pressed inadvertently, press the illuminated Speaker phone button at the lower right corner to hang up the call.
19 -* Swiping down from the top edge of the display will reveal the Status menu where users can quickly engage "do not disturb" and also mute the microphone.
20 -
21 -**Home screen of the touch display:**
22 -
23 -The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 -
25 -
26 -If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
27 -
28 -
29 -[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
30 -
31 -
32 -The home screen has two pages. Swipe left to view page 2. The available apps may be slightly different from the screenshot below. The Settings app is available to change ring tones and turn off tap sounds.
33 -
34 -[[Page 2 of the Grandstream home screen.>>image:GS-Home2.png||alt="Grandstream home screen, page 2." data-xwiki-image-style-border="true" height="246" width="450"]]
35 -
36 -
37 -A subset of screenshots displayed on this Grandstream page are sourced from the Grandstream 3350 [[User Guide>>https://www.grandstream.com/hubfs/Product_Documentation/GXV3350_User_Guide.pdf||rel="noopener noreferrer" target="_blank"]].
11 +* [[Front view of phone and explanation of buttons>>https://drive.google.com/file/d/1X5Bl-qkNHTdMrCC2_xiBWdBWOa0rE4ZB/view?usp=sharing||rel="noopener noreferrer" target="_blank"]]
38 38  )))
39 39  
40 40  
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53 53  (((
54 54  (% class="col-xs-12 col-sm-8" %)
55 55  (((
56 -= Place Calls =
30 += Placing Calls =
57 57  
58 -To initiate calls, you must enter an extension number and press "Audio" call. If there is a delay between the extension being entered and the pressing of the "Audio" call button, the call will engage automatically.
59 59  
60 -== Multiple ways to Initiate a call: ==
61 -
62 -1. Pick up the handset.
63 -1. Press the Speaker button on the phone.
64 -1. Press the Call button on the touchscreen.
65 -1. Press a name in the Speed dial menu on the touchscreen or the button box.
66 -1. Find a name in Contacts
67 -
68 -== Place Calls ==
69 -
70 -* **Place a ringing call to an internal extension:**
71 -** Initiate a call.
72 -** Use the keypad to enter the extension.
73 -** Press Audio call or Video call. Please note: Video calls will only work on admin phone models. Classroom phone models do not have a camera.
74 -
75 -(% style="display:none" %)
76 -
77 -* **To place a call to an outside phone number**:
78 -** Initiate a call.
79 -** Dial **9** (to access the outside line).
80 -** Dial the external phone number.
81 -** Press Audio call or wait for the call to connect automatically.
82 -
83 -== Place Emergency Calls ==
84 -
85 -* **To place an emergency 911 call:**
86 -** Initiate a call.
87 -** Dial 911 or 9911.
88 -** Press Audio call or wait for the call to connect automatically.
89 -
90 -* **To place an internal emergency call to alert the office of an issue:**
91 -** Initiate a call.
92 -** Dial your building's internal emergency extension.
93 -** Press Audio call or wait for the call to connect automatically.
94 -
95 -(% class="wikigeneratedid" id="HPlaceConferenceCalls" %)
96 -
33 +* Place a call using:
34 +** Handset
35 +** Speakerphone
36 +* To place a ringing call to another internal extension
37 +* To place a call to an outside phone number
38 +* To place an emergency 911 call
39 +* To place an internal emergency call to alert the office of issue
40 +* To place a conference call
97 97  )))
98 98  
99 99  
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100 100  
101 101  (% class="col-xs-12 col-sm-4" %)
102 102  (((
103 -[[Grandstream 3350 **Call screen**>>image:GS3350-CallScreen.png||alt="Grandstream 3350 call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="213" width="367"]]
47 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
104 104  )))
105 105  )))
106 106  
51 +
52 +
107 107  ----
108 108  
109 109  (% class="row" %)
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110 110  (((
111 111  (% class="col-xs-12 col-sm-8" %)
112 112  (((
113 -== Place Conference Calls ==
59 += Answering Calls =
114 114  
115 115  
116 -(((
117 -* **To initiate a conference call from the dial screen:** GS3350 phones support up to 6-way audio conferencing and 3-way video conferencing.
118 -** Bring up the dial screen.
119 -** Enter the first extension number, then press on it on the left panel of the screen.
120 -** The extension will be added to the dialing field and users can dial another number.
121 -** When all extensions have been entered, press "Audio Call" or "Video Call".
122 -
123 -* **To initiate a conference call while on a phone call:**
124 -** When the phone is on the call screen, tap on the "Conference" button.
125 -** Enter the third-party number or choose an available number on the left menu from the call history or contacts.
126 -** After the call is established, the conference screen is brought up.
127 -** Tap the "Invite" button to add more members to the conference.
128 -
129 -* **To initiate a conference call from the conference soft key:**
130 -** Bring up the dial screen.
131 -** Enter the first extension number, then press on it on the left panel of the screen.
132 -** The extension will be added to the dialing field.
133 -** Enter other extensions until all are entered.
134 -** Press "Audio Call" or "Video Call" to begin the conference call.
135 -
136 -(% class="wikigeneratedid" id="HConferenceCallManagement:" %)
137 -**Conference Call Management:**
138 -
139 -* (((
140 -**Attendee management**:
141 -
142 -* **Remove a user from call:** Tap an extension in the connected extension list and click the red X labeled "Hang up" to remove it.
143 -* **Mute**: Tap the extension and then click the Mute button.
144 -* **Video on**: Tap the extension and tap the Video on button.
62 +* Call ID will show who is calling
63 +* To answer a ringing call
64 +* To answer a second simultaneous call
65 +* To pick up a call ringing at another phone in your group
66 +* To send a ringing call to voicemail instead of answering
145 145  )))
146 146  
147 -* **End a conference call:**
148 -** Tap the red handset button to end the call for everyone.
149 -** Individuals who disconnect from the call will exit but all other parties will remain.
150 150  
151 -
152 -)))
153 153  
154 -
155 -)))
156 -
157 -
158 -
159 159  (% class="col-xs-12 col-sm-4" %)
160 160  (((
161 -[[Add extensions to a conference call.>>image:GS-conference-addUsers.png||alt="Add users to a conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="203" width="367"]]
162 -
163 -
164 -[[Use the Invite button to invite more users to a conference call.>>image:GS-Conference-Invite_while_on_call.png||alt="Use the invite button to add more users to conference call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
73 +[[Figure 1. >>image:SUA.png||alt="Apple System Settings Software Update Available screen" data-xwiki-image-style-alignment="end" height="295" width="357"]]
165 165  )))
166 166  )))
167 167  
168 -
169 169  ----
170 170  
171 171  (% class="row" %)
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172 172  (((
173 173  (% class="col-xs-12 col-sm-8" %)
174 174  (((
175 -= Answering Calls =
83 += Directory, Speed Dials, Favorites, and Button Boxes =
176 176  
177 -Caller ID will show who is calling.
178 178  
179 -* **To answer a single incoming call**:
180 -** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
181 -** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
182 -* **To answer an incoming call during an active call:**
183 -** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
184 -
185 -* **To pick up a call ringing at another phone in your group:**
186 -** Lift the handset and press the PICKUP button.
187 -
188 -* **To send a ringing call your voicemail box instead of answering:**
189 -** Press **Reject** on the phone display to transfer the call to voicemail.
86 +* Directory
87 +* Speed Dials
88 +* Favorites
89 +* Button boxes
190 190  )))
191 191  
192 192  
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193 193  
194 194  (% class="col-xs-12 col-sm-4" %)
195 195  (((
196 -[[Tap answer to answer an incoming call.>>image:GS-AnswerAudioCall.png||alt="Tap the Answer softkey to answer by speaker phone." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
197 -
198 -[[Tap to answer a second incoming call.>>image:GS-SecondCall.png||alt="Tap to answer a second call." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
96 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
199 199  )))
200 200  )))
201 201  
100 +
202 202  ----
203 203  
204 204  (% class="row" %)
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205 205  (((
206 206  (% class="col-xs-12 col-sm-8" %)
207 207  (((
208 -= Directory, Contacts list, and Button boxes =
107 += Call Handling =
209 209  
210 210  
211 -* **Finding EASD extensions in the directory**:
212 -** Tap the **User** icon on the right side of the home screen.
213 -** In the left menu, tap **LDAP.**
214 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
215 -** Tap the **green** **phone** icon to place a call.
216 -
217 -{{warning}}
218 -If the LDAP Contacts don't load or you can't perform a search, restart the phone following the instructions at the bottom of this page.
219 -{{/warning}}
220 -
221 -
222 -* **Frequently called contact list**:
223 -** Tap the **User** icon on the right side of the home screen.
224 -** In the left menu, tap **LDAP.**
225 -** Tap the **search bar** at the top of the screen and use the on-screen keyboard to search for a user.
226 -** Tap the **Download** button to save the extension to the contact list.
227 -** Find your downloaded contacts in the **Contacts** menu on the left side of the User screen.
228 -* **Saving Favorites:**
229 -** To save a favorite number, they must first be saved to your **Contacts** (not LDAP).
230 -** Tap on the user in Contacts
231 -** Tap the Star to add them to Favorites.
232 -
233 -{{warning}}
234 -If your phone needs to be factory reset, your saved contacts will be deleted. They can be saved again after the reset. Type your warning message here.
235 -{{/warning}}
236 -
237 -
110 +* To transfer a call 
111 +** Blind transfer
112 +** Announced transfer
113 +* To transfer a call to voicemail
114 +** (((
115 +Press Transfer and then press * and then enter the extension to go to directly to VM
238 238  )))
117 +)))
239 239  
240 240  
241 241  
242 242  (% class="col-xs-12 col-sm-4" %)
243 243  (((
244 -[[EASD Directory >>image:GS-LDAP-cropped.jpg||alt="Grandstream directory" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="208" width="367"]]
123 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
245 245  )))
246 246  )))
247 247  
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252 252  (((
253 253  (% class="col-xs-12 col-sm-8" %)
254 254  (((
255 -= Call Handling =
134 += Pick up groups / Hunt groups / Monitored Extensions =
256 256  
257 257  
258 -* **To transfer a call to another extension: **
259 -** **Blind transfer:**
260 -*** While on a call, tap the **Transfer** button.
261 -*** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
262 -*** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
263 -**** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
264 -*** Tap on the **Transfer** softkey.
265 -*** The call will transfer to the extension and the phone system will hang up the initial call.
266 -** **Attended transfer:**
267 -*** While on a call, tap the **Transfer** button.
268 -*** Select **Transfer** to bring up the transfer screen.
269 -*** Select the transfer mode (blind is the default) and change it to **Attended.**
270 -*** Enter the transfer target extension and then press the **Transfer** soft key on the right.
271 -
272 -* **To transfer a call directly to voicemail:**
273 -** Press** Transfer. **
274 -** Press** * **(star button).
275 -** **Enter the desired voicemail extension.**
276 -** Press** Blind Transfer **to go to directly to voicemail.
137 +* Pick up groups
138 +* Hunt groups
139 +* Monitored extensions
277 277  )))
278 278  
279 279  
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280 280  
281 281  (% class="col-xs-12 col-sm-4" %)
282 282  (((
283 -[[Blind transfer screen. >>image:GS-blindTransfer.png||alt="Grandstream blind transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
284 -
285 -[[Attended transfer screen. >>image:GS-AttendedTransfer.png||alt="Grandstream attended transfer screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="182" width="317"]]
146 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
286 286  )))
287 287  )))
288 288  
289 -
290 -
291 -
292 292  ----
293 293  
294 294  (% class="row" %)
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298 298  = Call History =
299 299  
300 300  
301 -* Tap the **Call History** softkey (bottom button) on the right side of the home screen.
302 -* Initiate a call from the history by tapping the green call or video buttons.
303 -
304 -== Missed Calls ==
305 -
306 -* When there is a missed call, the display will show a missed call dialog on the idle screen and the light at the upper right corner of the phone will flash red.
307 -* Tap the green phone icon to return the call.
308 -* Tap anywhere on the display except the missed call prompt to return to the home screen.
159 +* Find your call history
160 +* Manage call history
161 +* Place calls from call history
309 309  )))
310 310  
311 311  
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312 312  
313 313  (% class="col-xs-12 col-sm-4" %)
314 314  (((
315 -[[Call History screen.>>image:GS-CallHistory.png||alt="Grandstream Call History screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
316 -
317 -
318 -[[Missed call screen.>>image:GS-MissedCall.png||alt="Grandstream Missed call screen" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
319 -
320 -
321 -
322 -
323 -
324 -
325 -
326 -
327 -
328 -
329 -
330 -
331 -
332 -
333 -
334 -
335 -
168 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
336 336  )))
337 337  )))
338 338  
... ... @@ -342,19 +342,10 @@
342 342  (((
343 343  (% class="col-xs-12 col-sm-8" %)
344 344  (((
345 -= Availability State: Do Not Disturb =
178 += Availability States =
346 346  
347 347  
348 -* **When Do not disturb is engaged, incoming calls will be blocked for all accounts: **
349 -** To initiate do not disturb, touch and drag the status bar (top edge of the display) down on the home screen.
350 -** Tap the DND icon to turn it on and off.
351 -** Calls can still be made out when the phone is in DND.
352 -
353 -* **Pressing the mute button on the right side of phone pad:**
354 -** During a call: will mute the microphone.
355 -** Off a call: will engage **do not disturb** for the phone.
356 -
357 -
181 +* Change availability state when OOO or In Meeting
358 358  )))
359 359  
360 360  
... ... @@ -361,18 +361,7 @@
361 361  
362 362  (% class="col-xs-12 col-sm-4" %)
363 363  (((
364 -[[Do not disturb>>image:GS-DND.png||alt="Grandstream Do not disturb mode" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="210" width="367"]]
365 -
366 -
367 -
368 -
369 -
370 -
371 -
372 -
373 -
374 -
375 -[[Mute a call or enable Do Not Disturb>>image:GS-Mute_button.png||alt="Grandstream Mute button" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="298" width="347"]]
188 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
376 376  )))
377 377  )))
378 378  
... ... @@ -384,20 +384,12 @@
384 384  (((
385 385  = Voicemail =
386 386  
387 -* **Voicemails can be accessed in the following ways:**
388 -** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
389 -** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
390 -** **District email**: 
391 -*** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
392 -**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
393 -**** **Safari** web browser: voicemail .wav files play within the browser.
394 -**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
395 -* **Set up your voicemail greeting:**
396 -** Sign in to your voicemail box using your passcode.
397 -** Press 0 for mailbox options.
398 -** Press 1 to record unavailable message.
399 -** Press 3 to record your name.
400 -** Press 5 to change your password.
200 +
201 +* To access your voicemail box
202 +* To access your voicemail from another extension within the district
203 +* To access your voicemail from off site
204 +* Voicemail indicator
205 +* Voicemail to email
401 401  )))
402 402  
403 403  
... ... @@ -404,7 +404,7 @@
404 404  
405 405  (% class="col-xs-12 col-sm-4" %)
406 406  (((
407 -[[Email containing voicemail file.>>image:GS-Email-Voicemail.png||alt="Grandstream voicemail to email view" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
212 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
408 408  )))
409 409  )))
410 410  
... ... @@ -418,27 +418,20 @@
418 418  = Phone Settings =
419 419  
420 420  
421 -* **Adjust sounds and set ring tones:**
422 -** On the home screen, swipe to the second page and tap **Settings**.
423 -** Swipe up and tap on **Sound.**
424 -** In the sound settings, you can adjust ringer and alert volumes and select ring tones.
425 -** Disable touch sounds and tones in **Other Settings.**
426 -
427 -* **Disable Touch Tones (sounds when you're tapping on the screen or pressing buttons on the dial pad)**:
428 -** Tap the Home button.
429 -** Swipe left to the second page and tap **Settings.**
430 -** Swipe up and tap on **Sound.**
431 -** Tap **Other Sounds.**
432 -** Disable Touch sounds and Touch tone.
433 -
434 -* **Adjust the Display:**
435 -** In **Settings, tap Display** to adjust the brightness level, screen timeout and font size.
226 +* Disable tap sounds
227 +* Adjust volume:
228 +** Ringer volume
229 +** Call volume
230 +** Mute calls
231 +* Set wallpaper
232 +* Set date and time
436 436  )))
437 437  
438 438  
236 +
439 439  (% class="col-xs-12 col-sm-4" %)
440 440  (((
441 -[[In phone settings: adjust sounds, ringer and brightness.>>image:GS-Settings.png||alt="Grandstream Settings" data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="209" width="367"]]
239 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
442 442  )))
443 443  )))
444 444  
... ... @@ -450,14 +450,10 @@
450 450  (((
451 451  (% class="col-xs-12 col-sm-8" %)
452 452  (((
453 -= Answering Doorbells =
251 += Doorbells =
454 454  
455 -The Grandstream 3350 model can be connected to the door system allowing office staff and administrators to open the main door, initiate calls with visitors and get real time audio/video stream.
456 456  
457 -
458 -* Press **Open **to open the door for visitors.
459 -* Press **Answer** to answer the call and speak to the visitor.
460 -* Press **Reject** to hang up the call.
254 +Content 3
461 461  )))
462 462  
463 463  
... ... @@ -464,7 +464,7 @@
464 464  
465 465  (% class="col-xs-12 col-sm-4" %)
466 466  (((
467 -[[Grandstream doorbell system. >>image:GS-DoorSystem.png||alt="Grandstream Doorbell system screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="219" width="367"]]
261 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
468 468  )))
469 469  )))
470 470  
... ... @@ -475,15 +475,11 @@
475 475  (((
476 476  (% class="col-xs-12 col-sm-8" %)
477 477  (((
478 -= Paging =
272 += All Call and Paging/Intercom =
479 479  
480 480  
481 -* **To all-call page within school:**
482 -** Pick up the handset.
483 -** When the dial tone is heard, enter the building's all-call paging extension.
484 -** When you hear the all-call paging tone, say the message into the handset.
485 -** Hang up the handset to end the page (you may consider pressing the hook switch button to end the page before replacing the handset to reduce a noisy hangup).
486 -** If you are unsure of the building's all-call paging extension, please submit a tech request through [[IncidentIQ>>http://support.etownschools.org]].
275 +* Page within school
276 +* Page between buildings
487 487  )))
488 488  
489 489  
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490 490  
491 491  (% class="col-xs-12 col-sm-4" %)
492 492  (((
493 -[[Enter paging extension number and press Audio call.>>image:GR3350-Call.png||alt="Call screen." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="211" width="367"]]
283 +[[Figure 2. >>image:U_P_Screen.png||alt="Software Update screen prompting a password" data-xwiki-image-style-alignment="end" height="257" width="310"]]
494 494  )))
495 495  )))
496 496  
497 -----
498 -
499 -(% class="row" %)
500 -(((
501 -(% class="col-xs-12 col-sm-8" %)
502 -(((
503 -= Restart the Phone =
504 -
505 -
506 -* Disconnect the phone cord from the back.
507 -* Wait a minute and then reconnect it to the same port.
508 -* The phone will become functional after two minutes.
509 -)))
510 -
511 -
512 -
513 -(% class="col-xs-12 col-sm-4" %)
514 -(((
515 -[[Disconnect phone cord and replace to restart phone.>>image:GS-backs.png||alt="Grandstream - image of phone back with powered port highlighted." data-xwiki-image-style-alignment="end" data-xwiki-image-style-border="true" height="257" width="310"]]
516 -)))
517 -)))
518 -
519 -~)~)~)
287 +
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