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Last modified by Christine Sklareski on 2025/07/17 09:56
From version 78.6
edited by Christine Sklareski
on 2025/07/10 15:02
Change comment: There is no comment for this version
To version 76.6
edited by Christine Sklareski
on 2025/07/10 09:38
Change comment: There is no comment for this version

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1 -Admin Phone Directions - GS3350 Model
1 +Admin_Directions-GS3350
Content
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23 23  The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
24 24  
25 25  
26 -If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
27 -
28 -
29 29  [[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
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179 179  * **To answer a single incoming call**:
180 180  ** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
181 181  ** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
179 +
182 182  * **To answer an incoming call during an active call:**
183 183  ** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
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373 373  (((
374 374  = Voicemail =
375 375  
376 -* **Voicemails can be accessed in the following ways:**
374 +* Voicemails can be accessed
377 377  ** **Desk phone:** use the Voicemail app to listen to and manage voicemails. Contact Tech Support if you don't know your voicemail passcode.
378 -** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app. Follow instructions on the [[Wave for Desktop page>>doc:Main.DevicesHardware.GrandStream Phones.Grandstream Wave App.WebHome]].
376 +** **Grandstream Wave for Desktop app**: listen to and manage voicemails through Calls link in the app.
379 379  ** **District email**: 
380 380  *** A copy of all voicemails will be sent as .wav files to the email address of the user tied to the extension. The emails will come from "EASD Phone System". Tips for listening to the voicemail:
381 381  **** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
382 382  **** **Safari** web browser: voicemail .wav files play within the browser.
383 383  **** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
384 -* **Set up your voicemail greeting:**
385 -** Sign in to your voicemail box using your passcode.
386 -** Press 0 for mailbox options.
387 -** Press 1 to record unavailable message.
388 -** Press 3 to record your name.
389 -** Press 5 to change your password.
390 390  )))
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