Changes for page Admin Phone Directions - GS3350 Model

Summary

• Page properties (2 modified, 0 added, 0 removed)

Details

Page properties

Title

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1		-Admin Phone Directions - GS3350 Model
	1	+Admin_Directions-GS3350

Content

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23	23	The home screen displays **Tech-configured speed dials** on the left, topped by the **signed-in user's name and extension**. On the right, **Call**, **Contacts**, and **Call history** softkeys are shown from top to bottom. The home screen will also have access to **Settings**.
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26		-If your name and phone extension are not showing at the top left corner of the speed dial area, please [[submit a tech request>>http://support.etownschools.org||rel="noopener noreferrer" target="_blank"]] for assistance.
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29	29	[[Page 1 of the Grandstream home screen.>>image:GS-Home-1.png||alt="Grandstream home screen - page 1" data-xwiki-image-style-border="true" height="255" width="450"]]
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179	179	* **To answer a single incoming call**:
180	180	** Pick up the handset, or to answer by speaker phone, press either the "Speaker" button or tap the on-screen "Answer" button.
181	181	** Tap the "Video" softkey to answer a video call or select "Audio" to answer through audio connection only. Pick up the handset during a video call to switch the audio to the handset.
	179	+
182	182	* **To answer an incoming call during an active call:**
183	183	** When a call is in progress and a new call comes in, the extensions will show on the left side of the display. You can answer the new call by audio, video or decline the new call. If the ringing call is answered, the first call will automatically be put on hold.
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185	185	* **To pick up a call ringing at another phone in your group:**
186	186	** Lift the handset and press the PICKUP button.
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188		-* **To send a ringing call your voicemail box instead of answering:**
	186	+* **To send a ringing call to voicemail instead of answering:**
189	189	** Press **Reject** on the phone display to transfer the call to voicemail.
190	190	)))
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247	247	* **To transfer a call to another extension: **
248	248	** **Blind transfer:**
249	249	*** While on a call, tap the **Transfer** button.
	248	+*** Select **Transfer** to bring up the transfer screen.
250	250	*** Select the transfer mode "**Blind**" (blind is the default) at the top right corner.
251	251	*** Use the keypad to enter the extension or tap **Keyboard** on the onscreen display to search for a name.
252		-**** When using the keyboard, enter the person's name and then tap the checkmark to begin the search. Tap on the correct person to initiate the transfer.
	251	+**** When using the keyboard, tap the magnifying glass to begin the search and then tap on the correct person.
253	253	*** Tap on the **Transfer** softkey.
254		-*** The call will transfer to the extension and the phone system will hang up the initial call.
	253	+*** The call will transfer to the extension and the phone system will hang up the call.
255	255	** **Attended transfer:**
256	256	*** While on a call, tap the **Transfer** button.
257	257	*** Select **Transfer** to bring up the transfer screen.
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381	381	**** **Chrome and Firefox** web browser: voicemail .wav files will not play directly in the browsers. They need to be downloaded to the computer and played in Apple Music.
382	382	**** **Safari** web browser: voicemail .wav files play within the browser.
383	383	**** On a **district iPhone:** voicemail .wav files will play automatically within the email system.
384		-* Set up your voicemail greeting:
385		-** Sign in to your voicemail box using your passcode.
386		-** Press 0 for mailbox options.
387		-** Press 1 to record unavailable message.
388		-** Press 3 to record your name.
389		-** Press 5 to change your password.
390	390	)))
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